Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very easy to deal with and didn't take long to go through the process of our purchase. The difference in fibre and foam was explained well and how to take care of the fibre option. Had great advice an... Vis mer
Selskapet har svart
The staff were so helpful not overbearing and were very professional. Charlotte was just so lovely and so knowledgeable regarding my purchase. The company have such a wide range of sofas to choose fro... Vis mer
Selskapet har svart
Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much tr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, Storbritannia
- 0333 999 9838
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience
Great experience. Guy was very patient when our teenager kept changing her mind.
2. juni 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
James was fantastic
James was fantastic. very knowledgable and couldn’t have been better as i couldn’t make a clear decision myself!! He made the whole process a lot easier!
2. juni 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
The really nice guy that walked those…
The really nice guy that walked those three the whole process of the purchase of our new sweet furniture very professional and such a nice person
25. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Derry Londonderry
Hello Matt,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Derry Londonderry
Hello Declan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Derry Londonderry
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Derry Londonderry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great shopping experience…
The sales person approached early to see if we needed assistance, he had lots of information and showed us multiple options to ensure that we were happy with what we choose
24. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Elaine was brilliant talked me through…
Elaine was brilliant talked me through everything with the sofa
23. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Great service
15. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Derry Londonderry
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Kieran was so helpful and mannerly when…
Kieran was so helpful and mannerly when dealing with me ,he explained everything well and with such professionalism.thank you Kieran
19. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Good afternoon Loretta,
Thanks for your lovely feedback, we’re glad to hear Kieran met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sales person Emily was very helpful and…
Sales person Emily was very helpful and made the transaction very easy!
19. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Good morning Michael,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
First class service from team
First class service from team .
Helpful, respectful and so professional.
It was a pleasure to shop at Lisnagalvin store
Thank you for your excellent service
18. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
My experience was great
My experience was great. Thanks to the sales assistant James sewell. He made it very easy. Can't wait till my new sofa arrives.
11. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Good afternoon Theresa,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS derry Conor and the staff have a brilliant…
Conor and the staff have a brilliant customer care service and looked after us so well... Will absolutely recommend to friends and family. We are very happy with our purchase and given all information we needed prior to completing our purchases.
9. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Conor met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We experienced excellent customer…
We experienced excellent customer service, and the staff were extremely helpful and knowledgeable in helping us select the best product to suit our needs. We would definitely recommend your company to friends and family.
16. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Did not like that additional price on…
Did not like that additional price on product for warranty was not discussed with me
7. mai 2026
Svar fra DFS Furniture - Derry Londonderry
Good Morning,
We are really sorry to hear the concerns you have raised this is really disappointing to hear. After looking into your order we are unable to see any warranty has been added on to your order. Should you need any assistance please do contact us on 0333 99 99 777 and we would be happy to help.
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Derry Londonderry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
First class service from kerian.
First class service from kerian.. very friendly and brilliant to work with
5. mai 2026
Svar fra DFS Furniture - Derry Londonderry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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