I was very happy with the service provided by the agent, excellent customer service, gave a variety of choice in two things we was after sofa and bed, was very patient as I had to help translate to mu... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were really impressed on our recent visit to DFS Purley Way. The store was very well presented and had a large amount of stock. We were especially impressed with Maha the staff member that helped u... Vis mer
Selskapet har svart
We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information,... Vis mer
Selskapet har svart
Lynne at Therapia Lane DFS has given me so much time and expertise. She didn't encourage me to go for something more expensive, and she was friendly and helpful. She made spending £2,000 a pleasure. A... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Hesterman Way, Valley Park, CR0 4YJ, Croydon, Storbritannia
- 0333 999 9773
4,9
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Plenty of good quality of products…
Plenty of good quality of products with variety of choice to make and also very good interractive,well informed staff (Mr.Peter).Thumbs up....
10. juli 2026
Svar fra DFS Furniture - Croydon
Hello Quinto,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Efficient
Joy was very helpful in chosing many sofas and we finally decided.
He was very calm and precise and knowledgeable.
10. juli 2026
Svar fra DFS Furniture - Croydon
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Pleasant experience
Lots of choice and swatches available. Really helpful advisor, Peter made the experience easy and pleasant.
10. juli 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Croydon
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Absolutely fantastic customer service…
Absolutely fantastic customer service in the shop couldn’t have asked for more
9. juli 2026
Svar fra DFS Furniture - Croydon
Hello Sara,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Croydon
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The salesperson was very helpful and…
The salesperson was very helpful and explained everything to me
8. juli 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very organised staff Peter very helpful…
Very organised staff Peter very helpful took time and explained everything .
7. juli 2026
Svar fra DFS Furniture - Croydon
Hello Aida,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Chris and Hisham excellent customer service
The members of staff were super friendly and informative. Hisham & the Manager Chris were amazing and helped me find the perfect sofa for my place.
6. juli 2026
Svar fra DFS Furniture - Croydon
Hello Jesse,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff was very helpfu…
Staff was very helpful and answered every question we had and also thoroughly explained the whole process.
7. juli 2026
Svar fra DFS Furniture - Croydon
Hello Faysal,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
We visited the Croydon store today &…
We visited the Croydon store today & was greeted by a lovely member of your staff. After looking & sitting on a lot of sofas, we chose the first one we saw. Lyn explained all the required information, not rushing & helped us decide on the options available. We purchased our sofa with matching footstool, leaving & feeling happy.
5. juli 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Outstanding customer service from start to finish!
I just wanted to say a massive thank you to Hanifah (I hope I spelt it right). She saw me sit down and immediately came to assist me. She was friendly, welcoming and helped me check the colour was correct (eyesight issues lol) having previously seen the same sofa in a different store. She took the time to answer all the questions that I had and made the process very simple and straightforward. I can’t wait for my sofa to arrive and I would highly recommend seeing Hanifah if you visit the DFS store in Croydon. 🥰
4. juli 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
We had a great experience visiting DFS…
We had a great experience visiting DFS Croydon store on last Saturday 27th June the staff were friendly knowledgeable and we ended up choosing & buying the sofa set
27. juni 2026
Svar fra DFS Furniture - Croydon
Hello Tahsin,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Croydon
Hello Mark,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
the sale rep was very understanding and…
the sale rep was very understanding and patient
20. juni 2026
Svar fra DFS Furniture - Croydon
Hello Joy,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Peter helped me & my mum
Peter helped me & my mum, he was very helpful. The sofa we saw in store was priced cheaper than online, he then called the head office to price match the sofa. Gave us a free care kit & got us some discount also. Thank you very much Peter.
1. juli 2026
Svar fra DFS Furniture - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The gentleman who served me was very…
The gentleman who served me was very patient and he explained everything and answered all my questions. Thank you so much.
30. juni 2026
Svar fra DFS Furniture - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great Customer Service
The lady who welcomed us was very helpful and friendly. She took her time to walk us through the products and the process before, during and after purchasing.
30. juni 2026
Svar fra DFS Furniture - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Croydon
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service. Very friendly and helpful team. Ozzy and Sean were great!
27. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Dette er Trustpilot
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