Alex was absolutely brilliant – was thoroughly informative and knowledgeable about the products and made sure to talk us through absolutely everything very clearly and politely. Whilst we had chosen w... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All staff were polite, helpful and friendly with our kids from start to finish. Josh dealt with us and was fantastic, he was very patient with our children and helped us finalise our order really quic... Vis mer
I was served by a lovely South African man this afternoon (sorry I didn’t catch his name), he was so helpful and welcoming. He offered us tea and coffee to start and was helping us with measurements a... Vis mer
Selskapet har svart
Fabulous experience at DFS today. Sarah was so helpful and not at all pushy. I was shown fabric samples, she helped with sizing guides and sofa care. She gave me space to measure, phone my husban... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
4 Westway, CM1 3FJ, Chelmsford, Storbritannia
- 0333 999 9522
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Matt was really knowledge and gave us lots of options (we had specific needs)
6. april 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Chelmsford DFS
Marco was extremely helpful, very knowledgeable and answered all of our questions with regards to sizes and furniture protection
2. april 2026
Svar fra DFS Furniture - Chelmsford
Good morning Pete,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Salesman Riley was very professional…
Salesman Riley was very professional and friendly and knowledgeable. Explained everything and made us comfortable with our purchase
1. april 2026
Svar fra DFS Furniture - Chelmsford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The staff were helpful
The staff were , great not trying to Push anything on us. Only shame Dfs don't put the mia range in store as on line only! One piece would help people i would suggest
30. mars 2026
Svar fra DFS Furniture - Chelmsford
Good morning Fran,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Chelmsford
Good Morning Wendy,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Marco was very helpful.
29. mars 2026
Svar fra DFS Furniture - Chelmsford
Good morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Found what we were looking for
Found what we were looking for and all the options in fabrics and colours explained comprehensively. Listened to what we were looking for at and helped us to achieve it.
24. mars 2026
Svar fra DFS Furniture - Chelmsford
Good morning Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful and…
The staff were really helpful and explained all of the process
27. mars 2026
Svar fra DFS Furniture - Chelmsford
Good morning Calista,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Really lovely and seamless experience…
Really lovely and seamless experience from DFS in Chelmsford today. Ordered a fabulous sofa and the process was very relaxed, efficient and easy.
27. mars 2026
Svar fra DFS Furniture - Chelmsford
Good morning Sean,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff were friendly, polite and professional
Staff were helpful, friendly and very professional. Excellent customer service from Alex in DFS Chelmsford. Would definitely recommend to friends and family. Enjoyable experience.
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Chelmsford
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent customer service.
Staff were professional and friendly with a wealth of knowledge. Purchased corner unit and stall. Happy with cost and quality of product. Alex gave excellent customer service with a coffee thrown in. Would definitely shop at DFS Chelmsford again.
26. mars 2026
Svar fra DFS Furniture - Chelmsford
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Riley DFS
Riley was brilliant. Told him what we wanted and pointed us in the right directions straight away!
23. mars 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Chelmsford
Good morning Andrew,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very friendly and helpful customer…
Very friendly and helpful customer service. We felt relaxed and able to ask questions as we made our choice, and feel that our purchase was good value for money. I would definitely recommend DFS.
9. mars 2026
Svar fra DFS Furniture - Chelmsford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
The young lad was very helpful and very…
The young lad was very helpful and very knowledgeable
21. mars 2026
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Chelmsford
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Helpful staff
Didn't expect the sofa will only be available 3 months after we ordered it. Hopefully it will be delivered at the time it should be.
16. mars 2026
Svar fra DFS Furniture - Chelmsford
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent customer service
Excellent customer service. Made experience relaxed and took time to take me through options.
5. mars 2026
Svar fra DFS Furniture - Chelmsford
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Chelmsford
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
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