I’ve used DFS a few times and I’m always happy with the service and the quality of the furniture which has always been sofas and armchairs Sarah at Aintree was very welcoming and friendly and she ga... Vis mer
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Beliggenhet
Bytt filialAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The person who helped us was extremely helpful & knowledgable when helping us pick the right sofa for us. She explained everything in detail around the finance options available to us and all other ad... Vis mer
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We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Vis mer
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Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Storbritannia
- 0333 999 9846
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Aintree
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
great service very polite and help full
29. mai 2026
Svar fra DFS Furniture - Aintree
Hello Steve,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Two breakages and it’s only 9 months old…
Salesmen in the store was fine. No issues at all and friendly. The couch on the other hand has been awful. Disappointing as used dfs across 5 sofas in 13 years. Without weeks of it being delivered the leather had ripped. Now the electronics have completely broker and the mechanism itself feels like it could break. After 9 months and over £4k were gutted.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Aintree
Good morning John,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received. I can completely understand your concerns if the goods received were not as anticipated, this is very disappointing to hear.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 03339999777.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello Trevor,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
A good experience
A friendly, informative young man named Richard helped me choose the 2 settees that I have ordered. He served me with a lovely coffee while I decided. So in conclusion it was a good experience in the Liverpool store.
4. juni 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sarah was extremely helpful and made…
Sarah was extremely helpful and made our experience of buying a recliner chair really enjoyable and we felt very informed when we decided to purchase at DFS
3. juni 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We ordered a chair and everything I…
We ordered a chair and everything I asked for was available. Everything was explained carefully. We then added a leather chair onto the order via phone but Richard at the store in Aintree called to let us know we had ordered the wrong one so after visiting the store Richard helped us rectify that
29. mai 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Richard was really helpful & friendly
Richard was really helpful & friendly. We felt relaxed. There is a good range of products. I was very pleased with express delivery rather than having to wait 12 weeks. The prices are very competitive
2. juni 2026
Svar fra DFS Furniture - Aintree
Hello William,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Celine was so lovely with me helped me…
Celine was so lovely with me helped me through the decisions and was really helpful!
23. mai 2026
Svar fra DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Callum was very helpful and made…
Callum was very helpful and made picking the right sofa easy. I had an idea of what I wanted but wasn’t too sure and he made the process simple and quick and was friendly.
2. juni 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The assistant Matt was very helpful and…
The assistant Matt was very helpful and gave us lots of useful information on our purchase. We would recommend this store to all family and friends.
1. juni 2026
Svar fra DFS Furniture - Aintree
Hello Colette,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Absolutely brilliant customer service…
Absolutely brilliant customer service from Richard in the Aintree store, also all the staff in the store made us feel welcome and comfortable. Pleasant experience and excellent service. Thank you so much.
31. mai 2026
Svar fra DFS Furniture - Aintree
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great Service
Celine was really good, went the extra mile to help. Made shopping a pleasure
31. mai 2026
Svar fra DFS Furniture - Aintree
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Jess was a great help
Jess was a great help, lovely. Helped us from start to finish! Easy process and felt very comfortable. Shop also smelt lovely.
31. mai 2026
Svar fra DFS Furniture - Aintree
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Staff member
Staff member, Sarah, was very helpful. She explained everything clearly so I could make the right choice. She was friendly and professional.
30. mai 2026
Svar fra DFS Furniture - Aintree
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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