LIARS & SCAMMERS
LIARS & SCAMMERS — NOT A REPUTABLE COMPANY. AVOID AT ALL COSTS.
If it were possible to give zero stars, I would. The level of customer service provided by this company is completely unacceptable and deeply unprofessional. Staff members make false promises, provide misleading information, and appear to have no intention of following through on what they say.
They are extremely quick to take payment, yet repeatedly fail to deliver orders. After my items failed to arrive for the third time, I was forced to request a refund, only to discover that the refund process was unnecessarily slow and frustrating. I repeatedly had to chase them by phone just to get my money returned.
Rather than accepting responsibility, the company consistently shifts blame elsewhere and treats customers as though the issues are somehow their fault.
In particular, Sally and Brad were dishonest throughout the entire process and demonstrated a complete lack of professionalism and basic customer service skills. I was actually blamed as the customer for issues caused entirely by the company after they cancelled my orders on three separate occasions and requested the parcels be returned to them. This left me waiting at home for deliveries that were never going to arrive. Remarkably, this happened three different times with three separate couriers — absolutely laughable.
Communication throughout was evasive, misleading, dismissive, and at times outright dishonest.
What is even more concerning is that the owner of the company appears equally uninterested in resolving customer complaints or maintaining any acceptable standard of service.
There are far better and far more reliable alternatives available online, including reputable sellers on Amazon who actually fulfil orders honestly, communicate properly, and treat customers with respect.
I strongly recommend avoiding this scam company entirely and purchasing your paint elsewhere.








