Had absolutely no problem buying my cue. Process was easy, quick, got my stick in perfect condition. Thanks QueBots
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I own several predator cues. I have found myself reaching for this cue over the others. Superior product. Highly recommend!
Kupiłem butt do moich szczytówek jflowers. Niestety nie pasuje średnica gdyż ma 21,5 mm a moje szczytówki 21,4 mm. Napisałem do nich że chce zwrócić butt. W odpowiedzi napisali że nie mogę zwrócić gdy... Vis mer
Selskapet har svart
Super Service. Sichere Zahlung per PayPal. Bestellung wurde gleich bestätigt und Versand erfolgte super schnell. Nachricht mit Daten zur Paketverfolgung kam umgehend. Eine Kleinigkeit, die nicht gl... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Cuebots is a pioneering platform specializing in next-generation billiard cues made entirely from premium carbon fiber, integrated with proprietary core technology to deliver exceptional performance, maximum durability, and absolute stability under all conditions. Guided by the philosophy “Made by players. For players.”, Cuebots places the player experience at the heart of every innovation. Every cue is meticulously engineered to deliver the ultimate sense of control, precision, and confidence — from aspiring beginners to elite professionals. Beyond crafting cues, Cuebots defines a new standard in modern billiards — the perfect harmony of advanced materials, refined design, and timeless value.
Kontaktopplysninger
N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan Ward, 100000, Hanoi, Vietnam
- cs@cuebots.com
- www.cuebots.com
4,3
Enestående
136 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 93 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excelent service and quality
31. januar 2026
The cue was delivered on time and is of…
The cue was delivered on time and is of high quality.
31. januar 2026
Super Service! Alles problemlos geklappt
Super Service. Sichere Zahlung per PayPal. Bestellung wurde gleich bestätigt und Versand erfolgte super schnell. Nachricht mit Daten zur Paketverfolgung kam umgehend.
Eine Kleinigkeit, die nicht gleich lieferbar war, wurde kostenlos nachgesendet.
Absolut zufrieden. Kann den Shop nur empfehlen!
29. januar 2026
I ordered something wrong but…
I ordered something wrong but exchanging went smoothly.
30. januar 2026
Great sticks.
31. januar 2026
quick delivery and great product
30. januar 2026
Ordered a ZLUK Butt with a 3/8 x 14…Order# CUEBOTS1245
Ordered a ZLUK Butt with a 3/8 x 14 joint, Received my order today and it came with the wrong joint size. I have contacted customer service and it was very successful. Problem was corrected and had a excellent experience dealing with their reps. Thank you very much for your help Cuebots CS.
13. februar 2026
Anmeldelse skrevet uten oppfordring
I was told about your company from a…
I was told about your company from a friend. I was please to see how fast the turn around time was from when I ordered and when I received what I ordered.
Impressed!
21. januar 2026
I love the cue set, but…
I love the cue set, however, the butt has a part where the paint is chipped and it’s getting bigger. It’s the size of a pea now and I’m almost afraid to use it anymore. Is there anything that could be done on your behalf?
26. januar 2026
Svar fra CUEBOTS
Dear Jimi,
Thank you so much for bringing this to our attention. We’re sorry to hear about the condition of the cue butt, and we completely understand your concern.
Could you please contact our support team and share a few close-up photos of the affected area? Once we receive the details, we’ll be happy to review the case and provide the most appropriate solution for you.
Your satisfaction is very important to us, and we’ll do our best to make this right.
Kind regards,
CUEBOTS Support Team
The Rhino shaft was perfect
The Rhino shaft was perfect.
The free gift didn’t come or wasn’t careful packet to be found. I looked and found no free gift.
19. januar 2026
Svar fra CUEBOTS
Hello Cliff,
Thank you for your feedback, and we’re very glad to hear that you’re happy with the Rhino shaft.
Regarding the free gift, our packing records show that the tip was included in the shipment, so it must have been lost during transit. That said, we completely understand your concern, and our support team has already reached out to you with an offer to send a replacement at no cost.
Please kindly check your messages and let us know your preferred shipping details so we can arrange the replacement for you as soon as possible.
We truly appreciate your support and hope you enjoy your new shaft.
Best regards,
CUEBOTS Support Team
Svar fra CUEBOTS
Thank you so much for your kind words! We truly appreciate your support and are very happy to hear that you’re satisfied with both the service and the product. Enjoy your cue, and feel free to reach out anytime.
CUEBOTS Support Team
Rozczarowanie
Kupiłem butt do moich szczytówek jflowers. Niestety nie pasuje średnica gdyż ma 21,5 mm a moje szczytówki 21,4 mm. Napisałem do nich że chce zwrócić butt. W odpowiedzi napisali że nie mogę zwrócić gdyż kupiłem sam butt I był zrobiony pod indywidualne zamówienie. Jak chce to mogę dokupić ich szczytówki. Hehehe. I teraz uwaga !!! Nie po to kupuje sam butt żeby teraz dokupować jeszcze ich szczytówki. Butt nie pasuje i nie mogę go zwrócić gdyż taka jest polityka firmy
16. januar 2026
Svar fra CUEBOTS
Hello Piotr,
Thank you for sharing your feedback. We understand your frustration and would like to clarify a few points to avoid any misunderstanding.
The collar diameter of our cue butt is clearly stated in the product specifications as 21.5 mm. Your other brand's shaft has a 21.4 mm collar diameter, which unfortunately makes them incompatible. This is not a defect, but a difference in technical standards between brands.
Please note that this cue butt was made to order — we only manufacture the cue butt after the customer places an order. For this reason, and in line with our policy, made-to-order items are not eligible for return.
That said, we do understand the situation, which is why we offered the option to purchase compatible shafts so the cue can be used as intended. We’re always happy to help find a practical solution where possible.
If you’d like to continue the discussion or need further clarification, please feel free to contact us directly — we genuinely want to help.
CUEBOTS Customer Support Team.
Very responsive fast shipping
Very responsive fast shipping. Well worth ordering from great experience
16. januar 2026
Svar fra CUEBOTS
Thank you for your great feedback! We’re glad to hear the shipping was fast and that you had a positive experience with us. We appreciate your support and hope you enjoy your new gear.
CUEBOTS Support Team
you sent me the wrong size rhino shaft…
you sent me the wrong size rhino shaft and won't take it back. I have a worthless shaft and Im out $200
IM GONNA BE SURE TO TELL ALL MY POOL BUDDIES NOT TO TAKE A CHANCE BY ORDERING FORM CUEBOTS!!! OR THEY WILL BE STUCK WITH THE WRONG SIZE SHAFTS.
21. januar 2026
Svar fra CUEBOTS
Hi Juan,
We’re sorry to hear the shaft didn’t fit your cue. We did ship the exact joint type selected in your order, however compatibility can vary slightly between different cue brands and manufacturers.
As this was a made-to-order item built to your selected specifications, returns or exchanges are unfortunately not available in this case. That said, our support team would still be happy to help explore possible solutions with you.
Thank you for your understanding and feedback.
CUEBOTS Customer Support Team
Affordable cues with beautiful designs
Affordable cues with beautiful designs. I ordered a package deal that came with all the essentials to get me started for my new hobby. I also received my order quicker than expected. The quality is awesome and im super excited to put this cue into play.
13. januar 2026
Svar fra CUEBOTS
Thank you so much for your kind review! We’re glad the package deal gave you everything you needed to get started, and it’s great to hear the cue exceeded your expectations. Enjoy your new hobby, and we hope the cue brings you many great games ahead.
CUEBOTS Support Team
Awesome job
The product was exactly what I ordered and the delivery was faster. Great service
12. januar 2026
Svar fra CUEBOTS
Hi Solomona,
Thank you for the amazing feedback! We're happy to hear the cue arrived quickly and exactly as expected.
Your support means a lot to us. Wishing you many great games ahead!
CUEBOTS Support Team
Fast shipping
Fast shipping, and thus far an excellent product. I plan on buying a second shaft.
8. januar 2026
Svar fra CUEBOTS
Hi Eddy,
Thank you for the great feedback! We're glad to hear the shaft arrived quickly and that you're enjoying it so far.
We’d be honored to help you with your second shaft whenever you're ready. If you ever need recommendations, just let us know.
CUEBOTS Support Team
Great cue at a great price
Great cue at a great price. It arrived quickly and exceeded my expectations
13. januar 2026
Svar fra CUEBOTS
Hi Gregory,
Thank you so much for your kind words! We're thrilled to hear the cue exceeded your expectations and delivered great value.
Wishing you many strong runs and great games ahead.
CUEBOTS Support Team
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.