Experian Anmeldelser 

It’s an ok company I just don’t understand all that mumbo jumbo and the credit world is not for me it’s not user friendly

A company sent me an email few weeks ago regarding an illegal unauthorised access to their network so they gave their customers an activation code for complimentary identity plus subscription. I've tried to register for experian complimentary identity plus subscription but unable to do. At the end of registration process there's an error message. I've spoken to experian few times in the last few days but they couldn't resolve this issue. I've realised that there are untrained people working at experian and they totally ignore you if they are unable to fix any issue. Not sure what to do now.

This company makes it very hard to complain about wrong information on their site. Once this is all over Virus .the Ombudsman should close this company for criminal behaviour and prosecute all their Senior management

So proud of the diabolical customer service they give their customers! I don't get it - they don't publish their phone number, when you find it their automated 'service' doesn't work, their 'save your credit report' doesn't work. They then lie to their customers blaming GDPR for refusing to help and email the credit reports out. Staggeringly unhelpful.

Horrible! I never gave them permission to report or give me a score.

Awful company. You
Won’t know about them until they take
Money from
You

Been reading a lot about this hacker and I decided to give him a try and he actually got the job done. I also wanted to boost my credit score and clear my credit card debts because I read it was possible but I was ripped off by fake hackers. I almost gave up before giving blackbutcher a shot but I'm glad I contacted him. He cleared all my credit card debts and also boosted my credit score and helped me maintain it. This is incredible. Now I see why the whole internet is talking about blackbutcher. Contact him for similar issue through email blackbutcher.hacker@ outlookcom

I Use the credit expert and think it's great, unsure why so many bad reviews. It shows me the positive and negative points and how to get a better score.

Experian (Credit Expert) FRAUD...they gave access to all my details to a fraudster using a bogus email address and quoting my credit card number. I found this out 3 days later when Experian wrote to me to say they were taking money from my card. Unfortunately the fraudster had used all their freely given information to empty my bank account.
Experian then sent me details on Fraud Action. I suspected an Experian employee, insider action, had defrauded me but the police could not find enough detail.
I received £100 compensation from Experian after the ombudsman got involved.
Terrible company.
The Government should regulate these companies and ensure Data Protection for the general public.
I believe, thankfully, that Experian has improved their security as a result of frequent fraudulent activity !

This week I had the misfortune of needing to contact the "3 Major" agencies: Experian, Equifax and Transunion, because something on their records prohibited me from opening a regular bank account. Come to find out, the source of my trouble was out-dated information on their records.

Let me say that Equifax had amazing information history and through that, the gentleman there up-dated the information immediately, professionally, and courteously. And yes, in a most secure manner. In mere moments, all was done.

Not so with Experian. (Nor with Trasnsunion, but that's a separate review.) At Experian, the "representative" barely spoke English, I felt I couldn't communicate sufficiently, and the general tone from the other end of the line was apathetic at best. Experian too has out-dated information and instead of having the capabilities (or the desire, so it sounded) to confirm my identify and rectify their records as expeditiously as Equifax, I was given a list of all sorts and variations of documentation that had to be sent to them. Worse, I was told it could take "approximately 5 business days" to up-date my records.

Seriously, these people literally steal our information and then demand that WE prove to them, our identity and correct data. It is, in my opinion, a repulsive situation that any business actually gives them any credibility at all, especially considering the now-known fact that they can't (or won't) keep their files current.

I've no patience for this nonsense and would rather continue my financial situation as it is rather than be subjected to the likes of the experience with Experian. I should think a direct apology to me is in order, and an immediate rectification of the situation with-out further delay, though I don't expect either.

Have not been unable to login to creditexpert.co.uk for approx. 2 weeks due to a new system, I was advised that the login issues were caused by the implementation of a new system, I spent an hour on the phone with support and he advised to delete my existing Experian account (which he deleted) and setup a new account (which I did yesterday), I received an email this morning advising that my application for Experian was rejected and there is no number I can call to speak to someone before Monday. I have now signed up with checkmyfile, clearscore, and Noddle.

What a total scam..

I signed up for £14.99 per month and eventually cancelled my subscription last December!! Since then the have continued to take 14.99.. Even when I cancel the direct debit it just starts up again!! After contacting customer complaints on numerous occasions and jumping through every hoop they put in my way , including, 'has a member of your family used your card to open an account' or have you opened two accounts all the way to supplying bank statements proving the debit transactions ...what do I receive ???Another poor excuse stating that they are still investigating!!!!!!' Investigating what !!' They confirmed my account was closed they have documented bank stamens that they have taken 14.99 .. There's nothing to investigate..
"We have upto 8 weeks" they said!!
"To do what?? This has been going on since December last year"

Take my advice.. Avoid avoid avoid.. If we held back money like this lot, they wouldn't give us 8 weeks to sort it out... No they'd just put a black mark on your credit file ... No Better than online muggers

As they say there is no such thing as a free lunch. These scam artists do not give you 30 days free trial!! They tie you in by charging your debit card, which is impossible stop. When you complain you are held on the phone forever and mysteriously they have lost your letter and details of your phone calls cancelling your contract.

I even sent a letter recorded delivery and they still took more money from my bank account 2 weeks later. I am now £134.91 worse off and looked at my credit report once!!!!

They refuse to refund the money stolen from my account.

Judging by the reviews here they clearly do not care about their customers.

scam merchants!