Great service with good communication about stock. Delivery was timely but some wood was damaged on arrival. It want make a difference to our project but it's a shame to receive damaged items.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service. Added more to my delivery last minute with no hassle. Guys who delivered my order on the 10th were very friendly and used the crane to put my load on the driveway with no i... Vis mer
Selskapet har svart
I placed an order online, and Ian contacted me to say it was ready for collection a few hours later. He was extremely helpful and put my order in my car for me. Next time I need anything, I will... Vis mer
Selskapet har svart
It was delivered when I was told it would be and the driver was very helpful in leaving it exactly where I wanted it of which I really appreciated . Items all in good order, the whole ordering process... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Trelastforhandler
- Gjør-det-selv-butikk
- Dørutsalg
- Oppussingsforretning
- Anleggsgartnertjenester
- Forhandler av produkter for landskapsforming
Skrevet av virksomheten
Covers - your local timber & builders merchants suppliers. Here at Covers, we’ve been supplying builders merchants, trade customers, DIY enthusiasts and home renovators for more than 175 years. Today, our commitment to offering our customers knowledgeable, expert advice, backed up by a comprehensive selection of quality timber and building materials at competitive prices, remains our top priority. Browse our website and buy online or visit us in person at one of our fourteen depots across Sussex, Surrey, Hampshire and Kent.
Kontaktopplysninger
Quarry Lane, PO19 8PE, Chichester, Storbritannia
- 01243 791475
- enquiries@coversmerchants.co.uk
- www.coversmerchants.co.uk
4,7
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Very helpful guy at counter
Very helpful guy at counter. Good quality oak timber. Good price too.
23. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your review Mark! We’re delighted to hear the team at the counter were so helpful and that you were happy with the quality of the oak timber and the price. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
As always easy do trade with
As always easy do trade with
No problem with delivery
Simple on line sales
12. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your review, Stan! We’re delighted to hear that, as always, you found us easy to trade with and that the online ordering process was simple. It’s also great to know delivery went smoothly with no problems.
We really appreciate your continued support and look forward to helping you again soon! Many thanks, Olivia.
Excellent
Couldn't have been better, so professional, the delivery driver was excellent. Such a great company to deal with definitely five stars. Thank you
22. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Sandy! We’re delighted to hear your experience couldn’t have been better and that you found the service so professional. It’s especially great to know the delivery driver made such a positive impression.
Your five-star feedback means a lot to us, thank you for your kind words, and we look forward to helping you again soon! Many thanks, Olivia.
Svar fra Covers Timber & Builders Merchants
Thank you for your review, Willy! We’re pleased to hear your delivery arrived on time and that the service was very friendly. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Good service
Online order. Great service, and good prices.
Order was for timber, quality this time seemed a little poor. Some 150x47 looked like 🍌
21. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your feedback, Steve. We’re pleased to hear you were happy with the online ordering process, service, and pricing.
We’re sorry to hear the timber quality wasn’t quite up to the standard you expected this time, and appreciate you bringing this to our attention. We understand how frustrating warped timber can be and will pass your comments on to the team for review. Many thanks, Olivia.
Thank you again for your honest feedback, and we hope to help you again soon!
they do the job for a fair price
10. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your review, Colin! We’re pleased to hear the products did the job and offered good value for money. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Darren was incredibly helpful and…
Darren was incredibly helpful and offered great advise on the options available to me.
Great customer service and will definitely be back to progress my kitchen refresh.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Fiona! We’re delighted to hear Darren was incredibly helpful and able to offer great advice on the options available for your project. We’ll be sure to pass your kind comments on to him.
It’s great to know you received excellent customer service, and we look forward to helping you again as you progress your kitchen refresh! Many thanks, Olivia.
Fast delivery and item accurately cut…
Fast delivery and item accurately cut to my requirements.
17. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your review! We’re pleased to hear your order arrived quickly and that the item was cut accurately to your requirements. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
The delivery driver was very helpful…
The delivery driver was very helpful and pleasent, wish more delivery driver could be like him.
2. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your lovely review! We’re delighted to hear the delivery driver was so helpful and pleasant. It’s always great to receive such positive feedback, and we’ll be sure to pass your kind comments on to the team.
We really appreciate your feedback and look forward to helping you again soon! Thanks, Olivia.
Order was delivered next day by Rich
Order was delivered next day by Rich. What a lovely helpful man he is. Products were as described and cheapest around (sleepers). Will use again
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Karen! We’re delighted to hear your order arrived the next day and that Rich provided such helpful service, we’ll be sure to pass on your kind comments to him. It’s also great to know you were happy with the sleepers and found them to be great value.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Give customers options
It's easy to order from but it would be easier if I could choose the size of wood like a 2.4m decking board so that I'd know how many I'd need, thankfully the 2 x4.8m decking boards were enough for what I needed , delivery was quick
20. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your feedback, Alexander! We’re pleased to hear you found ordering easy and that your delivery was quick. It’s also great to know the decking boards worked out for your project.
We appreciate your suggestion about offering clearer size options when ordering, as we understand how helpful that would be when planning quantities. We’ll pass this feedback on to the team as we continue to improve our online experience.
Thank you again for taking the time to share your thoughts, and we look forward to helping you again soon! Many thanks, Olivia.
Svar fra Covers Timber & Builders Merchants
Thank you for your review, Julian! We’re pleased to hear the process was easy and your delivery went smoothly. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Trade experience for the DIY’er
Although the click and collect heavy side experience is geared for the professional it worked well for me and I did find someone (a lady) who couldn’t have been more helpful in her guidance and assistance in loading my vehicle. The gent in the gatehouse was also notably cheerful. Prices and quality excellent (don’t forget to compare like for like eg C24/C16 for timber when looking at other ‘DIY’ type outlets) 20% discount was also available on the deal.
15. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your fantastic and detailed review, Nic! We’re delighted to hear that, even as a DIY customer, the click-and-collect process worked well for you and that our team were able to provide helpful guidance and assistance with loading. We’ll be sure to pass on your kind comments to the team.
It’s also great to hear you found the quality and pricing excellent, and we appreciate you highlighting the importance of comparing like-for-like products. Thank you again for your feedback, we look forward to helping you with your next project! Many thanks, Olivia.
Excellent customer service from helpful…
Excellent customer service from helpful staff who cut wood to length for me. I would have given 5 stars but there were no signs where to park, I didn’t realise I could drive into the yard and ended up parking on the street and carrying my purchase.
17. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you Brad for your review. Shame to hear this would have been a 5 star if it wasn't for the signs about the parking. I will review this and see if we can make this clearer. Glad to hear the other elements were all ok. Many thanks for your order. Ben
Very easy to order and delivery prompt…
Very easy to order and delivery prompt with helpful and friendly delivery man.
16. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you James for this 5 STAR review. Really appreciate the feedback. Many thanks, Ben
Good price and quality
Purchased quite a bit of timber for a raised deck project , timber was good quality and a good price compared to other places , delivery was quick and collection for a few extras from the Lewes branch was easy .
15. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your fantastic review, Lee! We’re delighted to hear the timber was good quality and competitively priced for your raised deck project. It’s also great to know the delivery was quick and collecting the extra items from our Lewes branch was easy.
We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Good quality wood
Good quality wood. Great and fast delivery service. Driver was very good and helpful
27. mars 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your review, Phil! We’re pleased to hear you were happy with the quality of the timber and that the delivery was quick and efficient. It’s also great to know the driver was helpful. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
The guy who delivered the top soil was…
The guy who delivered the top soil was great and put the big bag just where I wanted it on my driveway
5. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your review, Bob! We’re delighted to hear the delivery driver was so helpful and placed the topsoil exactly where you wanted it on your driveway. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
No problem placing the order
No problem placing the order, delivered on the day that I was given and driver put it where I asked.
4. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your review, Kenneth! We’re pleased to hear your order process was straightforward, the delivery arrived on the agreed day, and the driver placed it exactly where you requested. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
Very helpful staff and price i paid for…
Very helpful staff and price i paid for the fencing posts was very reasonable.
15. juni 2026
Svar fra Covers Timber & Builders Merchants
Thank you for your review, Colin! We’re pleased to hear the team were helpful and that you found the fencing posts to be reasonably priced. We really appreciate your feedback and look forward to helping you again soon! Many thanks, Olivia.
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