I contacted Costcutters regarding and item I had seen on their website. I spoke to two members of staff who surpassed my expectations. Flo went out of her way to gather together lots of information fo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We bought a Rainbow Bench in memory of our daughter. Florence was extremely helpful and talked us through the whole process. There was a slight hiccup with the delivery but Florence was able to sort... Vis mer
Helpfulness and efficiency, Stephanie has always made sure that orders are processed in good time and follows up to make sure we are happy with their arrival. Whenever we've needed a follow up on an o... Vis mer
Terrible customer service and poor communication. We ordered the wrong sized items and requested a refund in line with their policy. Emails are sporadic with very little help, having spent a signi... Vis mer
Informasjon om virksomheten
- Møbelgrossist
- også i
- Butikk for bar- og restaurantmøbler
- Forhandler av kontormøbler
- Forhandler av kontorutstyr
- Forhandler av skole- og utdanningsmateriell
- Utemøbler
Skrevet av virksomheten
At Cost Cutters UK, we understand that the quality of the learning and working environment goes hand in hand with performance and well-being. With over 30 years in the industry, we not only supply furniture. Instead, we provide knowledge and expertise through our all-round project-managed solutions that maximise the potential of your budget.
Kontaktopplysninger
Seated Furniture Ltd, Unit 2, Crompton Court, WS7 3GG, Burntwood, Storbritannia
- 03333443370
- Customerservices@costcuttersuk.com
- www.costcuttersuk.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 30 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Discount code
Your website offered me a discount code as a new customer for my order and sent it to me 24hours after I placed my order

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Pleased that they sell items you…
Pleased that they sell items you wouldn't normally be able to get but annoying when you're sent a 10% off code and it only gives you 1% 😂

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Excellent Customer Sevice!
I have received the best customer service from costcuttersuk.com, thanks to Lucy Cook. From start to finish, Lucy has been incredibly easy to contact and always responds quickly, which makes such a difference. Any issues I have had have been resolved promptly and in the most professional manner, leaving me feeling completely supported as a customer. Her friendly, efficient approach and clear communication have made the whole experience stress-free and enjoyable. I genuinely couldn’t be happier with the service I have received and look forward to working with Lucy again on future orders. She is a real credit to the company.

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Easy to order
Easy to order, competitive price and fast shipping. Great company

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THEY KEPT ME INFORMED OF WHEN ORDER WAS…
THEY KEPT ME INFORMED OF WHEN ORDER WAS ARRIVING

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Good communications
Good selection, good communications with team member discussing preferred delivery date.
Items arrived as expected, good delevery team, items were well packed. Flat pack version clear insructions, not sure whether I could put the packaging in the recycle bin.

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tables and chairs
The process was easy from start to finish. The tables and chairs have made a real difference to our pre-school.

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We still have not received our order.
We still have not received our order.
I believe it is on its way.
Bought 2 desks for our new office
Bought 2 desks for our new office. Arrived on time, exactly as expected.

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To be honest this is my first order and…
To be honest this is my first order and not received the items yet…but experienced putting items in the basket, to sort an account out…just going through payment to discover that on the website a discount voucher appeared because I put things in the basket and it must have been timing out and only saw it when I was paying..so had to pay in full..
Abysmal customer service
Ordered the item nearly four weeks ago. Still no sign of item. No communication from them unless I initiated contact. Unacceptable service levels. Would not use again.
Still have not received the order
Well I do not have an Invoice for our…
Well I do not have an Invoice for our purchase and we are still waiting for the Item ordered to be delivered.
Well made bench
Well made bench, thought delivery was a bit expensive as I thought it was coming made up. Had to build bench which was straight forward and was very happy with it.

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Absolutely outstanding beautifully made…
Absolutely outstanding beautifully made I would highly recommend this company
Thankyou for such a excellent service

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Ordered bench by phone spoke to…
Ordered bench by phone spoke to Stephanie who could not have been more helpful.Bench arrived right on delivery date .It is a top class piece of outdoor furniture No hesitation in recommending Cost Cutters .

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Several items were delivered damaged…
Several items were delivered damaged and arrived 3 weeks after ordering instead of 7-10 days as advised when ordering them.

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Product wasn't delivered complete
Product wasn't delivered complete, had parts from a different product, have emailed company twice and no response

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I bought one of costcutters bench in…
I bought one of costcutters bench in August to put as a memorial to our family members at our cemetery. I couldn’t believe how good and sturdy the bench was. The process to buy the bench was easy and straight forward ,waited 6 weeks like they said and delivered on time. Looked great at the cemetery until someone crashed into it and drove off without telling anyone. The bench had been screwed down before it got hit. There was a bit of damage to the bench one of the braces under bench got broke. I strongly believe if this had been a flimsy bench it would of been completely broken and unrepairable . Anyway I contacted customer service at costcutters by email and got an instant response to see if I could of got spares to be able to repair bench, and to my surprise they were very helpful. I could of got new parts but we were able to repair without needing the parts. But it is reassuring to know in the future if we need any parts. I can’t thank costcutters customer service enough what a great business.

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MEMORIAL BENCH
I ordered a Memorial Bench from Cost Cutters UK and I can honestly say that I cannot fault this Company at all. From our first enquiry to ordering and organising the plaque, Lucy and Stephanie were so helpful and quick to respond to any questions. Delivery was so easy and the bench itself is absolutely beautiful!
Wouldn't hesitate to recommend Cost Cutters UK!

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