As a long standing customer of Cookes I have always been extremely happy with the service and attention I have received . They go out of there way to help and I never feel pressurised when making de... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a recliner bed for my Mum. No pressure from Store staff to purchase, but we did. Easy ordering procedure and good choice regarding headboard styles and colour. Bed delivered, set up and... Vis mer
Selskapet har svart
Absolutely excellent service. We only wanted a specific style of chair but were treated like royalty and, after a brilliant search by Ebenezer, we got the chair!! We are old customers and purchase... Vis mer
Selskapet har svart
Love my new sofa! Great choices in a beautiful well kept store Staff helpful and informative Delivery was the same day but only because I bought ex display model which is in perfect condition D... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
Kontaktopplysninger
28 Goosemoor Lane, B23 5PN, Birmingham, Storbritannia
- 01212505050
- webenquiries@cookesfurniture.co.uk
- www.cookesfurniture.co.uk
4,9
Enestående
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great knowledge and service
Very good experience from start to finish. Sales staff had the right approach, making suggestions without being pushy and leaving us to think things over with no pressure. Delivery team (Alex, Phil and Aid) were excellent - they ran through how to set up the sofa bed, which was really helpful. We would always rather support family businesses and will do so again with Cooke’s.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cookes Furniture
Thank you for your kind review. It’s wonderful to hear you had a great experience, and thank you for choosing Cookes.
We will be sure to share your lovely feedback with our sales staff, Alex, Phil and Ade.
Best regards,
The Cookes Team
pleasurable furniture shopping
It was a pleasure to walk around the air conditioned store. Really super attractive furniture in every department. Pleasant and helpful assistants. I would definitely recommend shopping there.
9. august 2026
Svar fra Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
Polite staff.
3. august 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a review. We appreciate your feedback.
Best regards,
The Cookes Team
Excellent service without overbearing…
Excellent service without overbearing sales team.
4. august 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Great customer service and support on…
Great customer service and support on the day of us choosing our furniture
3. august 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
We visited Cookes showroom yesterday…
We visited Cookes showroom yesterday and were greeted by Jas. He was helpful, knowledgeable and respectful which made the experience a very pleasant one.
Well done 👏 keep up the good work.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback. Jas will be delighted to hear your kind words.
Best regards,
The Cookes Team
Very good service at great prices
4. august 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Cookes Birmingham Store
Visited Cookes Furniture, Birmingham a few weeks ago as we were looking for a new bed. There was a specific one we were looking for and, as we couldn't find it, we asked the assistant if they still did this particular one. Luckily for us they still did and we placed an order. Lisa, the sales lady was very helpful and she asked us if we wanted a new mattress protector, which we decided to buy as well. The bed was delivered around three weeks later. The delivery men assembled it very quickly and we are very pleased with our purchase. Also, the mattress protector is very good quality and we are really pleased that we ordered this too. Very good customer service.
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cookes Furniture
Thank you for your kind review. We’re thrilled to hear you’re pleased with your furniture and your experience with us and we will be sure to share your lovely feedback with Lisa.
Thank you for choosing Cookes.
Best regards,
The Cookes Team
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Good choice & with sale offers.
Good choice & with sale offers.
Friendly attentive staff
1. august 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Cookes always offer good service.
Cookes always offer good service.
I was helped and had good advice from Salesman
Mr Paul Freeman.
31. juli 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Paul.
Best regards,
The Cookes Team
Professional guidance
From the moment I stepped through the door, Anita, at your Christchurch branch gave me 100% of her expertise and attention, making my experience of buying an expensive item, positive from the start
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience. Your kind words will be shared with Anita.
Best regards,
The Cookes Team
From the moment I walked into the…
From the moment I walked into the store, to paying for my purchase, everyone was polite, friendly and knowledgeable. Wendy went over and above
31. juli 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Wendy.
Best regards,
The Cookes Team
From the show room to the…
From the show room to the delivery/installation, I couldn’t fault the team service
28. juli 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Nice relaxed big area to look around
Nice relaxed big area to look around . Lots of sofas and chairs and nice to look at other furniture as well. Staff very helpful and informative and nice to be left on our own to just browse without being interrupted. Ordered our sofa and chair to be delivered in 8 to 10 weeks time.
30. juli 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
The Salesman was not pushy.He was…
The Salesman was not pushy.He was knowledgeable courteous and helpful.
He is a credit to his company.
31. juli 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
A good shopping experience makes all the difference.
David knew all about the small dining table & swivel chairs that I was interested in seeing. I had chosen them online from the Christchurch virtual showroom & was pleased that the items were on show.
After speaking to David I decided to increase the size of the table from 800cm to 100cm diameter. I appreciated his in depth knowledge of the products, & was confident enough to place the order.
25. juli 2026
Svar fra Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
We will make sure your feedback is passed on to David.
Best regards,
The Cookes Team
Lovely and very helpful staff.
28. juli 2026
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Svar fra Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
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