I would give no stars if possible. Terrible service, hour+ waiting time to pick up, 45+ mins wait for minibus to arrive for drop off (offered to drop me in my own car at Holiday Inn then walk AFTER pa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
DREADFUL !!!!! Nothing VIP about this service at all. 50minute wait to return my car, wouldn't answer calls, when they did answer they just put me on hold and wouldn't come back. I've heard now that t... Vis mer
We had an excellent service from AVPS. Easy to find drop-off, smooth and efficient transfers to and from the airport, good communication, and friendly, helpful drivers. We mostly fly from Stansted, bu... Vis mer
I have made booking twice by mistake but with 2 different companies for the same carpark unfortunately. Quickly realised that politely asked for refund but comparetheparking just emailed me and trie... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 6 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Avoid like the plague.
Avoid like the plague.
They use cowboys, they are cowboys. They should be audited as they are not a trustworthy company, offer no support at all. If you get a quote through them with 5 Star Parking - they are even worse.
Avoid!
This is just a broker and though their reviews might be ok they use companies with a 1 star rating. When you realise this they will charge you £40 to cancel the booking. If you read the terms they will charge you silly prices for any amendments also.
AVOID AVOID AVOID
1. Booked with a discount code - total cost paid. Invoice came through saying about how you need to pay £7 each way to enter and exit car park.
2. Car taken to a yard.
3. My card details were used two days later - £300 taken out of my
bank by same company- contacted on numerous occasions- no response- claim of fraud put to bank.
4. Arrived a few minutes into next day - charged an extra £15 ! Car would not be released until money paid
5. Still no communication from
company regarding fraud.
AVOID AT ALL COSTS!
I thought it was the same company I used the last time at Gatwick floor C
These bunch of pirates are on floor 4!
Do not use this company
Very strongly recommend that you DO NOT use this company. They run under different names, all are very poorly run. Drop off wasn’t a problem however pick up was. Waited for over 90mins for my car. Not good when you have a 2 hour drive ahead of you and have been travelling all day! I wasn’t the only one waiting for over 90mins a family with a young child was too. I have used many companies before never had any problems. If the number they give you to call is 07471101172 stay clear!!
Avoid this company at all costs
Avoid this company at all costs. We had our front bumper scratched and they don't want to take any responsibility ignoring the phone calls and emails . Hell knows who and how was driving our car never using this company again!
Worst experience of my life
Avoid. There website is a lie. They promote cowboy companies to take control of your car.
I have contacted customer service multiple times to complain about one of the worst experiences I’ve had. They are accountable as they promoted a service with “5 star reviews” and that did not match reality. The company I booked with ended up having the worst Google Reviews.
Avoid Compare Your Airport Parking, epically their Express Parking. Green Oaks Car Park and Ride is a lie, scam and will ruin your holiday like mine
Avoid this company
Deceiving company, despite that i booked with the option of free cancellation, they charged me 30% plus the booking fees when I cancelled within the allowed time for cancellation.
DO NOT USE THIS SERVICE
DO NOT USE THIS SERVICE. THE MANAGER AND OWNER OF ONE OF THE COMPANYS REFUSED TO RETURN MY CAR UNTIL HE WAS HAPPY I APOLOGISED ENOUGH FOR CALLING HIM MATE AND BROTHER. AND THEN THREATEND VIOLENCE. AND THEN FINALLY PARKED THE CAR WITH THE KEY IN THE WINDOW AND LEFT UNNATTEND FOR 30 MINUTES UNTIL I COULD FIND IT. HE THEN PROCEEDED TO TELL ME HE SLEEPS WITH MY SISTERS. HORRIBLE HUMAN. AND A COWARD. AND WILL LEAVE YOU STRANDED IN THE AIRPORT AT 3 IN THE MORNING FOR HIS OWN ENTERTAINMENT
This website deals with poor Airport parking companies
UK user and this website need to be held account. They deal with poor airport meetand greet companies and the reviews of these companies are terrible. And then this website will just say nothing to do with us. That's not good enough, if you offer a platform to scam operators, you need to be accountable. My car was not even moved to a secure location for at least 3.5 days and left in a disabled parking sport in Gatwick North. I am now fighting a £100 charge from NCP
If you are from the UK
If you are from the UK, look at the positive reviews; ALL FROM THE US. All negative reviews are GB. That imbalance shows fake reviews are being uploaded. Be careful. a) you book with one provider. They send you details of another b) the email replies come from sarah but the single mobile goes to one man c) if you cancel they, take £40. I do not think that any minor savings you make using this comparison site will compare to the potential damage, loss of, use of during your stay if your precious car. Just keep that in mind when you send them your money. Read GB reviews only.....and be careful if they are not verified.
Car damaged
I would never use this service again my car was returned to me with scratch marks on all 4 doors.very hard to get a response
Avoid Compare the Airport Parking
This review is not even worth 1 Star.
From the out set Compare the Airport parking miss leads customers does not complete due diligence checks on its service providers.
This relates to Meet and Greet at Luton Airport.
When booking online, the site states drop off and pick up from the terminal car park. However when booked drop off is at the Mid stay car park a good 10 minute walk if you are able bodied.
It shows the Service provider to be IMG Parking LTD.
On meeting the driver, who barely spoke English, I had to familiarise his how to engage/disengage the handbrake. There was no inspection, no imagery taken nor mileage recorded. I did this in his presence.
On my return in the early hour following delays, I rang the contact number provided, repeatedly rang, no answer. I make my way to the Terminal car park collection point whilst still ringing.
Eventually answered to be told to go and wait at the Mid stay car, the driver will be 30 minutes. I question this as this is not Meet and Greet nor does it relate to the instructions contained in the email. I ask for the company name. I am told Global Viking or Viking Global. Either way neither relate to a Car parking Service.
I get told to go to the other car park and get hung up on.
30 minutes pass, no vehicle or further contact from the company. I spend the next 15 minutes repeatedly ringing, no answer.
Eventually the same female answers and states the driver will be with me in 6 minutes. Quite specific. A further 20 minutes pass again with me constantly ringing. Eventually the same female answers, states she is contacting the driver, putting me on hold. After 6 minutes of holding and no update or vehicle, I hang up and try again. This time I speak with a male. I inform him the next phone call I make is to the police to report the vehicle stolen, this suddenly sparks his interest. The next few minutes I receive several calls. One stating he was in the car park with my vehicle.
Indeed he was in the car park but not in my vehicle.
Approximately 90 minutes later, my vehicle does turn up, then promptly rolls down the hill. Fortunately he stopped it before hitting anything. Again instructed how to apply the handbrake.
Unfortunately for him he got my wrath and more. He had to be told to stay whilst I inspected the vehicle and mileage.
Avoid Compare the Airport parking at all cost, unless you think I have been unreasonable. Customer focus? What customer focus? The service providers are just as incompetent.
Paid for service for meet and greet at…
Paid for service for meet and greet at Birmingham international and then told shortly before travel they no longer did this and I would need to drive to their car park some 6 miles away. Awful service and awful service from comparison site having to pay £40 to cancel ……AVOID AVOID AVOID
Avoid at all costs
You’re basically handing your car over to a stranger with no care or transparency of who is looking after it. My car was given Meet and Greet Luton Airport Parking / S2A Limited while on holiday, expecting it to be kept safe. Instead, I returned to a Notice of Intended Prosecution for a speeding offence that happened while my car was in their possession.
This means someone from their company was driving my car without permission, breaking the law, and putting my insurance, licence, and finances at risk.
When I raised a formal complaint, I asked for an explanation, a refund, compensation, and an apology. What I got instead was evasion, zero accountability, and no resolution.
Handing over your car to them is essentially giving your keys to a complete stranger who will drive it wherever they like, however they like, and the company will do nothing to take responsibility.
Completely unacceptable. Avoid this business like the plague.
FAKE REVIEWS ON THEIR WEBSITE
FAKE REVIEWS ON THEIR WEBSITE, CHECK GOOGLE. Booked a parking on the 5th for 3 nights, due to issues had to reschedule for the same day and duration in a weeks time. To my surprise, The location, parking and time to reach the airport completely changed for one week to the other (Initially was on LEVEL 4 of BHX train station, the week after was 20 minutes away from airport with a transfer) Same provider, same service, completely different conditions. DO NOT RECOMMENT
Long wait for collection
Drop off was fine. Collection was not, I had to wait almost 2 hours to get the car returned to me. I was constantly told "15min sir" and then repeatedly told the same again and again "driver is on his way". What the company did not realise was I had an airtag in the car and could see the car had not moved from Stanwell the entire time. When it was returned, the driver parked the car, he smirked when I told him about the length of the wait, advising all customers have long wait, he then gave me a ticket and left as quickly as he could. No opportunity to check car or anything. Would strongly suggest you read the reviews as cheapest isn't always best.
Bunch of scammers stay away
Bunch of scammers. Refused to change my car Reg on telephone. When I cancelled their services they refused refund as well. One sided dodgy T&C that only favour them. Once your money gone to them it is gone for forever. Stay away from this company. If there was option I would have done -star rating. I believe now all 1 star reviews are genuine reviews about how this company is operating.
DO NOT USE!!!
DO NOT USE!!!! Secure Airport Transfer Limited. The people who came for our car and returned our car were rude, threatening and accused us of being racist when I swore to my husband that they refused to bring the car to us at a different time to that stated on the booking. What’s the point in providing flight number if it’s not used to check flight times?
They phoned us back to be abusive on the phone using language like “you don’t know who you are dealing with”
When we asked at the airport about this company, they said many people have had issues with them and that they have potentially gone bust.
DO NOT USE, AVOID!!!!
It's probably not a scam, but as shady as it can be
It's probably not a scam, but about shady as it can be.
Booking Id: 361049
Booking date 7/8/25
Had to book a last minute week long park around Heathrow. The parking conditions were questionable to begin with, as the reviews for the specific parking lot weren't stellar ( 1.2 on Google, while on their website it was highly rated).
However, noticed I had a flat when I got to the car.
Had to cancel my booking within the hour of making it
And asked to cancel the booking and give any refund, If possible.
Got a rather condescending email about how generous they are by holding amount for future dates in case of cancellations and how important it is to read the full contract.
Essentially, company takes minimal responsibility while artificially inflating reviews for what sounds very shady parking lots on their booking page.
I would recommend not using it in an emergency, as it is prudent to read all the individual parking lot reviews very carefully before you book.
And remember they can't care less what happens to you or your car once you have made your payment.
Not much i can do but stomach the essentially 64 pounds they took, don't be like me.
Next time I'll probably use more official channels.
unprofessional, rude and use abusive language
I advised Shawn that I booked the parking, and the an error in the cost of parking. He advised that he would get someone to call me. No one called me. On the second call, I advised Shawn about being rude. He swore at me and called me shit. I advised him about recording our call and he spoke over me and was not listening. A very unprofessional service and tried to get his manager's name and details, which he did not give.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








