DREADFUL !!!!! Nothing VIP about this service at all. 50minute wait to return my car, wouldn't answer calls, when they did answer they just put me on hold and wouldn't come back. I've heard now that t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have made booking twice by mistake but with 2 different companies for the same carpark unfortunately. Quickly realised that politely asked for refund but comparetheparking just emailed me and trie... Vis mer
Absolute conmen. Charging £40 for one day parking at the airport is bad enough but then confirmation comes through saying they charge an extra 10 there and 10 back for the transport. They blame the ai... Vis mer
Hi I would to say, I share a similar awful experience to Sharlene, in the commentsection. I would like the echo the huge red flags and atrocious responses by this comparison website. They take yo... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 7 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
🚫!!!Attention!!!!🚫
🚫!!!Attention!!!!🚫
I dont know how this company still scamming clients and still operating into the UK airports.
I parked my car for 3 days and I recive a call from them , when abroad to pay £330 becouse my mot was expire, I paid on 2th of January 2026. When I picked the car up non mot was done.
I asked for a refund and talk with the owner/manager Tajammal Hussain Tahir for the refund, but as for today no refund has been received. Thinking to report it to the Police for fraud.
They are also very rude people.
had to wait over 60 minutes to get my car
One star is to not good enough for them Saturday 10 January phoned up to pick my car up after going through customs and was told it would take 50 minutes in the end it took over 60 minutes standing in the freezing cold could have gone home and back in that time , I thought meet and greet was supposed to be quick and easy JOKE it was any thing but that is any one thinking of going with them DONT
Misleading pricing
Misleading pricing and unacceptable customer service.
The price was clearly presented as a total price including all taxes and fees. At no stage during the booking process was there any visible information that an airport levy or transfer fee was excluded. The booking summary before payment showed only the parking fee and service fee £0, which reasonably led me to believe the price was final.
Only after completing the booking did I receive an email stating Parking fee £0, followed by a separate airport levy. This information was never clearly disclosed before purchase.
When I challenged this and provided screenshots from the booking process, I was told that the information had supposedly been shown at the very beginning, which is simply not true. After sending a detailed and formal complaint, I received no response at all.
This is a clear example of misleading pricing. Mandatory charges must be disclosed clearly before purchase, not added afterwards. The lack of response only confirms how little regard this company has for its customers.
I would strongly advise others to avoid this service and to be extremely cautious, as the advertised price is not the price you end up paying. If this approach were accepted, a company could potentially add any charges they want after the booking.
Used this website to book parking
Used this website to book parking, IMG Parking limited was the company that confirmed my booking. They used my car without consent day twice during my stay, I recieved two separate charges for unauthorised parking,and customer service after that or taking responsibility is disgusting. No proper answer, twi companies blaming each other, and no one wants to help. Very disappointing. I do not recommend this service, if you don't want to get into same situation. You are better off paying few extra pounds and leave your car with professional providers.
PS: reading the comments, I actually waited almost an hour and a half for my car to be returned, after call to say they are two minutes away. However, I say to use my car while its meant to be parked, on unauthorised premises and then ignore the calls and attempts to resolve it, is ridiculous. Reported, and please, really, DO NOT use this company
Well upon arrival you geting ticket…
Well upon arrival you geting ticket where is terms and condition of pick up car.
You have to wait 1hr to get you car if you late or too early you can wait up to 4hrs. Iwas waiting nearly 3hrs to get my car back made over 20 calls 90% of them without respons. be aware and avoid
Extremely poor
Extremely poor. Poor communication, hidden extra charges to exit short stay car park and long wait for collection and delivery of car. Do not use this company. They are a disgrace.
Absolutely awful
Hundreds of flights over the years, never had a parking situation so incredibly lousy as this. Charged me a bogus 'admin fee' then didn't tell my provider that I'd changed my arrival date. Took hours to get my car. Shambolic and totally unnacceptable.
1 star is actually too high
1 star is actually too high
This is a Total con. DO NOT book. I arrived and called as per instructions to be met with a very abusive man. He spoke to me in the worst way ever. I was called a b*%ch and stupid woman. I was left speechless and in tears. I did NOT park my car with them. I had paid for extra insurance to get my money back if cancelled and despite multiple emails and messages there is no reimbursement. How Manchester Aiport can allow this is insane. It’s money making scam. Reported to police.
Avoid please!!
Avoid please!!
Booking process amateur and misleading .
Only communication was by way of a WhatsApp which should have told me all
I needed to know .
Was asked to arrive at level 3 terminal
one Luton . I rang them 30 mins prior to arrival as instructed but no reply . Arrived, noone there still no reply to a phone call. Eventually spoke to some barely literate employee who told me I was at the wrong destination and I should go to another level.
I got upset and told him forget it . I then received another phone call telling me to go to a third destination . In the end I booked with another company on site who told me my experience was not unusual
and they “ rescue “people on a regular basis .
I’m amazed, that compare parking website and Luton airport entertain them as badly reflects on them
Avoid at all cost !!
P.s requested a refund and heard nothing obviously.
Not recommended.
Not recommended.
I only asked a question to confirm my arrival time.
I did not request any change, yet I was told to pay a £20 “admin fee”.
This was not clearly stated at the time of booking.
Based on other reviews, this seems to be a recurring issue rather than a one-off mistake, be careful with them, safe you money and stress
If i could give 0 stars I would
If i could give 0 stars I would. When I picked vehicle up it was stinking in the back (why would they use the back seats?) Big muddy footprints on the back carpet. 2 bottles of expensive perfume i had left in the center bit of car went missing. I have tried to raise complaints and keep being fobbed off. Parked nov 6th been calling and emailing daily still no joy. Avoid at all costs
Totally unprofessional and poor service…
Totally unprofessional and poor service at most levels. Firstly they sent a link to drop off location that was incorrect. Had to phone to get directions to the most inappropriate location on a rocky terrain located farm. They charged an extra £14 which was not mentioned on the initial booking.
They were two hours late on return costing me to mis a friends birthday celebration and charged double at the venue for being late.
Avoid this service as its cheap for a reason.
I had a very disappointing experience…
I had a very disappointing experience with this airport car park company. I used the meet and greet service, and upon returning to my car, I found that all change had been stolen from my vehicle. This is unacceptable and shows a complete lack of trustworthiness. I would not recommend this service to others!
🚨This company is a total SCAM!!!🚨
This company is a total SCAM!!!
I wish I'd listened to wish words "if it looks too good to be true - it usually is". The price was the best around.
More fool me. Even the name of the website should have been a bit of a giveaway but the real red flag came with the confirmation email that looked like it was written by a child! I did my due diligence on the company (Though too late obviously) and my concerns were confirmed. Dodgy doesn't do it justice, a 3rd party with false claims on its website, fees ommited and the single worst customer service experience to date.
I contacted them as soon as the red flags started rising with a view to cancel with much back and forth since. They sent me a cancellation message two weeks after the parking was due to take place but trying to get any money out of them is like trying to draw blood from a stone.
I think what they are doing is tantamount to fraud and they need to be reported by each of us. In fact a collective law suit against them would probably be the best bet.
If this review stops one person making the mistake I did, that's something. In the meantime I'm going to do everything I can to seek retribution from the scandalous excuse of a company.
🚨 AVOID AVOID AVOID!!! 🚨
These should not be able to trade at…
These should not be able to trade at Bristol airport. We were a day late. Paid the £20 twice and they will not respond to emails to refund. Made it very hard to communicate. Now they are ignoring my emails. Car took 45 minutes to arrive. Was dirty. Foot marks in rear Not happy. On their own site reviews are 5 star. This is fraud. Wish I’d checked here
DO NOT USE BRISTOL meet and greet
DO NOT USE BRISTOL meet and greet
They drive your vehicle whilst you are out of the country clocking up 136 miles and parking on RED lines in airport the day after you have flown out.
Still fighting the parking fine as vehicle taken without my consent
You agree for them to drive the car to and from secure parking ONLY not use the car use a runner car or delivery for fast food
Disgusting customer service
Bristol airport should not allow them to operate from their premises
Disgusting company AVOID
Disgusting company. Did not tell me about the additional charge to drop off and collect my vehicle. One hour time to collect my vehicle I was told I’d have to wait 40 minutes even though the car park was virtually empty. I of course moaned about this and as a result of it they punished me and made me wait over an hour for my car even though I just had surgery and I told them I was suffering with anaemia and had fainting episodes. They left me outside in the freezing weather waiting for my car for an hour, simply because I moaned. Do not book this company at all disgusting company disgusting morals. Because I moaned they gave a guy that came 30 minutes after me his car was five minutes and continue to leave me there. I saw airport security and told them that this company was virtually stealing my car at this point and the young Asian guy ran from the security guard which again is not professional. In fact Luton do not know at all that this company are operating from their short stay car park and I sincerely hope they stop them soon.
The site is a SCAM.
The site is a SCAM.I wished I had read TRUSTPILOT about them before booking. The transportation charges appear after you pay the parking fee. I will take them to small claims court not only because of the doggy deal but because the agent assured me that I will be fully refunded over the phone.
Absolute garbage
Absolute garbage. Waited just on an hour for the car at the pick up after a 8 hour flight. Told lies a number of times on the phone to exacerbate the issue. I’d pay the little bit extra for a decent service. In other words, avoid like the plague or be majorly disappointed
They are thieves
They are thieves, pure and simple. Parked my car with them whilst I went away to work. On the way to the airport I had stopped at Smyths toys and brought a paw patrol fire truck for my Sons 2nd birthday. The truck was £80 and very difficult to get hold of because they are being discontinued.
When I picked the car up today the fire truck was missing. This thing is huge, like 2 ft long so it hasn't been misplaced, someone associated with this company has stolen it. When I called the company they didn't want to know at all and couldn't have been any less helpful. Classic deflection tactics.
And they kept using my car in ULEZ zones getting me fines and they left it in a mess with half eaten food packs. Disgusting company, disgusting people
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








