The rewards are laughable. Statements are only available online for 12 months (actually, 11 in my case), which is a nightmare for a small business trying to complete year end accounting details. When... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’m a Prospera member with a Collabria Visa Infinite card. I also hold approximately $64,000 with Prospera in cash and a redeemable GIC. My child was born in June 2026, and I missed one card pa... Vis mer
Collabria is the worst company with its ridiculous rules. I had a card and it got cancelled due to the fact that I didn’t spend enough money in a set amount of time! Seriously? They cancelled my card... Vis mer
I have had several instances where charges had been declined at Collabria's discretion. The people handling my calls to get the locks off my card were very helpful in fixing it but it was not their f... Vis mer
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Over zealous fraud department
Tried to make a purchase from a company I’d bought from before and it was declined, marked as fraud and the card blocked. No amount of phone calls fixed anything. Zero customer support.
23. november 2023
Anmeldelse skrevet uten oppfordring
Terrible Customer Service
Customer service at Collabria is poor. It's some sort of call centre with untrained agents and no authority to deal with issues whatsoever. They seem to feel their job is simply to say no.
Although they advertise 100% fraud protection, when push comes to shove, they refuse to honour their obligations under the cardholder agreement.
Avoid this company, even if you're a loyal credit union member like me. There are much better line of credit options available.
24. oktober 2023
Anmeldelse skrevet uten oppfordring
AWFUL
AWFUL! Worst Customer Service Agents who bark and treat customers like crap. They lack professionalism, courtesy and basic respect. They treat you like a criminal if you forget a payment or get locked out of your account. Worst process and wait time ever. Due to an incorrect payment source issue, I had to call them several times to schedule the right payment method since my online account and card were both blocked on the day the payment failed. It took 15 days to have them both up and running. Pathetic Payment Schedule since if you schedule the payment on Friday you need to wait 3 days , till end of Monday evening for it to be processed.
24. juni 2022
Anmeldelse skrevet uten oppfordring
They can't do simple math
They can't do simple math. And, lied about it when I watched in real time, things being added to posted transactions that were not then currently in the pending file. When I asked them to add up all the transactions they said they tallied correctly so I asked them to add up the numbers I read out from the account screen. I read out ALL the transactions. They would have discovered the $60 discrepancy right there, in that moment. But then came the BIG lie. After adding all those transactions, the same ones as I did, they claimed the account balance was correct. It came up sixty dollars short, but they insisted it was correct. Then suddenly, while I am being lied to, two transactions magically appeared that I had seen before and guess what... TH TOTALLED $60! Nice trick, but you lost a customer and cost connectFirst a client.
23. oktober 2021
Anmeldelse skrevet uten oppfordring
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