I unfortunately do not remember the agent's name, however, she was extremely supportive and thorough with my request to change my login email address. She made the whole process seamless...honestly, m... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I unfortunately do not remember the agent's name, however, she was extremely supportive and thorough with my request to change my login email address. She made the whole process seamless...honestly, m... Vis mer
Selskapet har svart
I tried to cancel my registration and they make you request cancellation by email. The rapidly rejected my request to cancel. Be wary of sites that make it difficult for you to cancel your account. V... Vis mer
Have been with CoWheels for many years. Excellent organisation and top-notch customer service. Always able to get through promptly to a real person when needed. They couldn't be more helpful and pers... Vis mer
Selskapet har svart
Really convenient pickup from Oxenholme Lake District station, app etc worked brilliantly throughout the trip. V good clean car. Getting my Co Wheels account verified took a very long time, but all... Vis mer
Selskapet har svart
Co Wheels is an innovative social enterprise offering ‘pay-as-you-go ’ car hire with cars parked in convenient locations close to where people live and work. Members can make use of car club vehicles as and when they need them, without any of the costs of private car ownership. We have more than 600 vehicles - cars, estates, seven seaters and vans - in over 50 locations across the UK from the Scottish islands down to the south coast, including Glasgow, Dundee, Newcastle, Birmingham, Salford, Oxford and Bristol. You can rent by the hour or day, sign up online and then you can book vehicles on our website or via our smartphone App from just £5.50 an hour.
7-15 Pink Lane, NE1 5DW, Newcastle upon Tyne, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Have found co cars really easy to use. I only need a car about once a fortnight so it is a lot cheaper than having my own car. Customer service is excellent.

Svar fra Co Wheels Car Club
Co-wheels is very easy and quick to use, hassle free which is very beneficial. The customer service is also very good when needed to ask a few questions. Cheap prices especially compared to other competitors.

Svar fra Co Wheels Car Club
Really disappointed about this removing a co-wheel car close to our house without any communication. We joined Co-Wheel club because one car is very close to our house. We used it so often and now it is taken off without any notice. This makes us very uncomfortable.

Svar fra Co Wheels Car Club
Customer service are very responsive, helpful and clear when I have had issues. The AI feature in the chatbot is incredibly helpful if you have a direct question and is very quick to pass you on to a human agent. I chatted with Gareth twice, he was brilliant. I am yet to drive but I am confident that the service will work well once I am set up.

Svar fra Co Wheels Car Club
Great product and very responsive service agents!

Svar fra Co Wheels Car Club
The car club works really well for us, as we don't need a car full time. The staff have been lovely and very helpful whenever we have needed to talk to someone and do their best to resolve any problems quickly and effectively.

Svar fra Co Wheels Car Club
Co-Wheels, is a cost effective, sustainability initiative which delivers all that it promises, backed up by excellent customer support.

Svar fra Co Wheels Car Club
Quick and helpful response when inquiring about car availability.

Svar fra Co Wheels Car Club
As I will be unable to drive for a few months, I asked about suspending or cancelling my account. Co-wheels offered a free account until I am able to resume driving. Brilliant!

Svar fra Co Wheels Car Club
second car in a week I have taken out. Low tyre pressure on two tyres. This was a different car than the one I used a week before.

Svar fra Co Wheels Car Club
I've found Co Wheels to be very effective in terms of customer service, when there is (occasionally) something goes wrong. Generally the car-sharing service they provide is very good, the cars are clean and I've never had a breakdown. The fees they charge are fair in my view.

Svar fra Co Wheels Car Club
I've used Co-Wheels for many years, cars are good quality, easy to use and the team are really helpful online and/or on the phone in case of any problems or queries. Highly recommended.

Svar fra Co Wheels Car Club
I'm using it for year when I need a car on weekly basis.
Great idea, great support and service.
I wish more stations like this would be opened!

Svar fra Co Wheels Car Club
Amazing customer service and very helpful and flexible booking system

Svar fra Co Wheels Car Club
I had an issue with accessing my vehicle, that was entirely my fault.
Aaron from.the co wheels support team when above and beyond to help me and ensure I was able to travel and visit my newly born niece.
I literally cannot express my gratitude to him, he was so humble. Undoubtedly, the nicest guys I've ever delt with.

Svar fra Co Wheels Car Club
You don't get to see the hire charges unless you pay a fee to join. Trying to jump through all the hurdles is impossible such as uploading your driving license image on their buggy iphone app. They sidestep the online 14 day cooling off period by simply stating on the app your "account deletion is pending".

Svar fra Co Wheels Car Club

Svar fra Co Wheels Car Club
Co Wheels is a great service and has really great communication skills. They always answer queries and can also be talked to by phone.

Svar fra Co Wheels Car Club
Always someone helpful on email or the phone if you've got a problem.

Svar fra Co Wheels Car Club
I gave Co-Wheels a try and was very impressed.
I had issues with other users not re-fuelling the car we were using but I would recommend that people give Co-Wheels a try.
The 'after care' from all of the staff has been positive and very helpful when I have had queries. Thank you.

Svar fra Co Wheels Car Club
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.