CNS PowerTools Anmeldelser 

447
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

All the staff here are very friendly and knowledgeable, never had a bad experience all the times I have been Would 100% recommend to anyone looking to buy any workwear or power tools

Vurdert til 2 av 5 stjerner

Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock.. With technology... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent experience Ordered a Makita Angle Grinder and Makita Light on 23rd Dec and said would be delivered on 28th which given 24th Xmas Eve and a Saturday and 27th a Bank Holiday but to my surp... Vis mer

Vurdert til 5 av 5 stjerner

I have ordered many power tools and accessories over the past couple of years and I can honestly say that CNS PowerTools has been the best supplier so far. My experience has been faultless from check... Vis mer

Informasjon om virksomheten

  1. Verktøybutikk

Skrevet av virksomheten

CNS Powertools Ltd opened its doors over twenty years ago and has succeeded in becoming one of South Wales leading power tool accessory distributors.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

447 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(447)

6 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Joshua was the man in store I dealt…

Joshua was the man in store I dealt with. He was very pleasant and extremely helpful. The price I paid was better than any on the internet. Great service . Great price.

6. juli 2021
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Svar fra CNS PowerTools

Hi Hywel Miles thanks for leaving a review.
Thanks Josh

Vurdert til 1 av 5 stjerner

Sent wrong item and extremely slow to…

Sent wrong item and extremely slow to refund to Paypal which should be instant.

3. juli 2021
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Svar fra CNS PowerTools

Hi Su Lane,
Thank you for taking the time to leave us a review.

I'm sorry to hear that you received the incorrect item.
We offered to have this rectified within 24 hours of being notified but a request of a 10% refund was made by yourself for the inconvenience of having to accept a delivery to your address.

I can see that the incorrectly delivered item was received by us on Friday 02/07/2021.
This was then handed to our returns team to be inspected but due to a back log of returned items, the inspection was delayed by 1 working day.

I can now see that a full refund has been issued this morning (05/07/2021) to the original payment method used to place the order.

Kind Regards.
Lewis
CNS Powertools Ltd

Vurdert til 5 av 5 stjerner

Great service

Great service, these guys went beyond, they realized i had made an incorrect combination on the order (door locks), received a call from the seller to enquire if the order was indeed what was wanted, discovered my error thanks to their intervention.

Well, those actions speak for themselves as to the integrity and service offered by those at CNS

15. juni 2021
Vurdert til 4 av 5 stjerner

Prompt refund

Returned an item for refund as the website info was incorrect. Refund was very prompt, including the return postage.

1. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Online stock not up to date..

Ordered items online, made the payment etc & was looking forward to receiving my items.. Unfortunately a little time later received an email stating that the items was not in stock..
With technology as it is, surely a real time stock update should be kept if trading online... time consuming & pretty much false information.. i don't like giving negative feedback, the economy is tough enough though this doesn't help their cause.

5. mai 2021
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Svar fra CNS PowerTools

Hi Dean.
Thank you for taking the time to leave us a review.
We are sorry that we weren't able to supply the items on our order.

We do have a stock system in place but unfortunately there was an error and as a result the wrong stock information was shown.

I can see that you were informed within 45 minutes of your order being placed that the items were not available and that a full refund would be issued.

Kind Regards,
Lewis
CNS Powertools Ltd

Vurdert til 1 av 5 stjerner

In stock. Out off stock

The items I ordered were in stock when I placed my order, supposedly. A week later I received an email informing me the items were no longer in stock and no more stock would be forthcoming. What a disappointment.

10. april 2021
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Svar fra CNS PowerTools

Hi,
Firstly, thank you for taking the time to leave us a review.

We are sorry that we did not have the stock to fulfil your order.
It appears that a both a email was sent and refund issued within 48 hours of your order being placed.

Once again,
We are sorry that we were not able to fulfil your order

Kind regards,
Lewis
CNS Powertools Ltd

Vurdert til 2 av 5 stjerner

Sadly despite the website having stock

Sadly despite the website having stock, placing the order then waiting 3 days then being told its out of stock and I'll get a refund.

In this day and age if your website has stock, you have stock...

10. april 2021
Logoen til CNS PowerTools

Svar fra CNS PowerTools

Hi,
Firstly, thank you for taking the time to leave us a review.
I am sorry to hear that the item you purchased was not available and that we were not able to fulfil your order.

We aim to notify customers ASAP when an item is unavailable and I can only apologies for the delay.

Kind regards,
Lewis
CNS Powertools Ltd

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv