CMC Motorcycles Anmeldelser 

Recently bought an immaculate 20 year old Harley Davidson VRod with very low miles from CMC Cannock. The bike had a few teething problems as it has spent most of its life sitting around. The sales team and service guys have been outstanding with their support. Can't recommend em enough if you want peace of mind with your next purchase. Thank you. 🤘🤘🤘🤘

Hi I called in at CMC Claycross to have an oil seal replaced, I brought the bike from them a year ago for £4000 and was very happy with the deal, I sold my previous bike privately because the salesman said the px rates we're not favourable.
Anyhow the lady on the parts department was friendly and asked if I wanted to wait or leave it with them when I booked it in.
I said I live local so didn't mind eitherway but I worked afternoon shifts so can I book it in early.
She said it could take up to 2 hours to replace 1 oil seal behind the front sprocket and can fit me in for 9.00am.
Great I expected I could pick it up by 11.00am.
Arrived today and left her the keys and she said to me there are others booked in before me and she would give me a call when it's ready, I asked again will it be ready for 11.00 and she said probably not because the people who book in and wait guarantee their appointment whilst if you leave it with them, you don't get a set appointment and it gets done when they have fitted the others in.
Why wasn't this explained at the time and i would of booked a waiting appointment , subsequently I've got wet through taking my bike to a non existant appointment and I have no idea if it will be ready today or not. 🤔
I don't have this issue when my car is booked in for work.

I have decided to remove my original review, after communicating with CMC I feel there is a mutual understanding that the trade in offer for my ADV was not a finite offer, there may well have been the option to further negotiate.
My updated review then would include that the first offer on a trade in value is merely the basis for negotiation, as I am someone who does not like to haggle I'm still of the view that margins are tight for buyers and sellers alike.
Would I recommend CMC, well yes i would based on the range of bikes they have to offer, I can't speak about aftersales as i haven't made any purchases with them.
What I can endorse is that if the team are anything like Ross, you can make that deal.
I am still unhappy about my original trade in offer, however Ross has taken the time to explain the business model and this hasn't dissuaded me from considering them in the future for a cash only purchase.

I have purchased a number of bikes over the years from Chris at the Cannock branch who is awesome every time, great service and deals and px prices, I recently. Purchased a tiger explorer which came with a lifetime warranty, 2 months later I noticed the header exhaust was rusty and rotten, I thought it wouldn’t be under warranty but I went to see Neil in the service department and thought I’d run it by him, without any fuss or deliberation he ordered a new one at no cost to me, two weeks later it was fitted and the service was awesome ! Would thoroughly recommend all the staff and service at cmc Cannock! Many thanks

Bought my present bike from CMC and drove to the Newport branch to discuss a deal on my next one. Sadly couldn't do a deal as I feel that offering me a deal where they take my bike (11 grand forecourt value, they have one on the CMC website at this price... ) and an additional £2249, in exchange for a bike they're selling at 9 and a half grand is not a good deal for anybody but them. Assuming they would make similar margins on both bikes, I think that me asking for the 2249 to be closer to 1750 was still very good margins for CMC. Absolutely no negotiation on what would have been my second purchase and ongoing business. Penny wise, pound foolish unfortunately. I'd expect that CMC will go the same way as Carnells did and alienate enough return customers to impact the overall viability of the business. Shame really.
CMC will doubtless have their response to what they view as a negative review amongst a good number of decent reviews but I ask you to consider the maths before going ahead. Would you be happy chopping in an 11 grand bike for 7250 and then stumping up a further couple of grand to ride away on something which is pretty unpopular sales wise, and still worth less even though it's 4 years younger? If we stopped accepting terrible valuations, their business model collapses because they can't get stock.

The service at the Clay Cross branch was brilliant. Kim was very respectful, knowledgeable and explained what we needed for our purchase of a helmet very thoroughly. I went with my Dad and don't know much about bikes so that was a BIG help.

Excellent service
Attention to details on bikes
Easiest buying experience I’ve had

I bought my moto guzzi v85 from Shaun at cmc - great service and great delivery of bike
Shaun was very helpful and easy to deal with
Thanks guys love my bike

I was thinking of partxing my bike for a new one. My current bike is a year old with 1800 miles on it. They retail for 11k and was offerd 7200 for a mint bike with a shed load of extras and service history. I went to another yammaha dealer and they offered me £8200. Cmc have lost me as a customer for good

CMC are the best Bike dealers I have bought from. There staff are very helpful and friendly, I have now owned my Tiger for 2 years purchased with lifetime warranty and there after sales service is the best. Mike in there service department goes above and beyond and is so welcoming. Great Staff Great company will not buy any where else

Do not buy this bike its on ebay .......... Aprilia Caponord Rally 1200 eBay item number:196017457040 from CMC. it's not been serviced right not been checked over properly.
Clutch did not work did a 300 round trip to cmc .... test drive ..... clutch fail .... I put it in gear it nearly cause an accident ..set of nobs cmc...

Took £100 deposit, then they said bike not available, and kept deposit. No reply to 11 emails asking for refund. That was over 3 months ago. Shocking

Had my bike serviced and purchased some accessories. From when I bought the bike to currently having it serviced I would rate CMC Newport as excellent in all areas. Always receive outstanding service from all staff. Many thanks Nick Birch

Recently purchased and very expensive classic motorbike from CMC Cannock and the bike wasn't what I had anticipated, having bought numerous classic bikes over many years. The after sales customer service was extremely disappointing and a lack of empathy, approach and understanding with no amicable solution to indicate a long term customer relationship. I would not recommend this company to prospective purchaser. Very disappointed.

Purchased my bike from CMC Newport, salesperson was Matt Burgess. Was great initially but once i had a problem, never heard from him again. All bikes should come with pre-delivery inspection and service, mine was done 8 months previous and hasn't turned a wheel since. Delivery driver took 5 minutes to start bike and then left. Then bike would not start again. Fuel was stale which i had to have pumped out. Headlight was found to just be lodged in place with no fixing bolts whatsoever. How did that even pass a genuine MOT? It was pointing up in the air! These guys are great up until they take your money. Now i have to pay for a service which should have been done aswell as the cost of the fuel issues. AVOID these guys at all costs. Extremely disappointing service which has soured the whole ownership of my new bike. UNHAPPY to say the least. All these issues would have been found if the inspection and service had been carried out as promised on their website. AVOID! AVOID! AVOID!

CMC CHESTERFIELD Can't rate these guys enough , 3 bikes purchased between myself and partner from there , issues with 2 of them just after purchase but these guys bent over backwards to help , within two hours the bike on both occasions were collected and returned to myself within 2 days repaired, Thanks to Paul in the service department and Danny for this sale and Dave for the two before for my bike and my partners, also the best cheeseburgers around from the Cafe

Bought bike 2 years ago from Cannock store, it had to be serviced and checked before delivery as part of the contract, and guess what? They brought that bike with no rear breaks (there was some air in the system,didnt even bother to check it), not serviced at all as the air filter was still the same from 2016.

Popped in late on Good Friday (sorry) just before closing time, Jay couldn't of been more helpful.
Gave me loads of great advice, pointed me in the right direction and told me to do some research to make sure I knew what I wanted and come back the following day.
I did, found the perfect bike (Aprilia V4 1100 factory), he went through all important stuff and got me on the road.
Brilliant service, really looked after me and even chucked a new battery on the bike because the one that was fitted was dead when we tried to start it. (new one in the box from bikers world across the road)
Highly recommend, great service and personal touch you don't get from other bike warehouse's.

Fantastic company everyone friendly and helpful couldn't do enough for us
Dave Barnett went above and beyond its a great friendly place we pop in to see them all if we passing they are so friendly

Bought mt o7 just over 1 year ago £6500 gave me trade in price of 4500 today only put a thousand miles on it to 2100.yet on there website identical bike same year over 13000 miles advertised for over £6300 I'm all for making a profit but that takes the Mickley. Avoid.