CMC Motorcycles Anmeldelser 

Went in to the chesterfield branch today with the intention of buying a bike on the spot, walked around, moved a bike myself to sit on it, looked around for someone to help me and not a single person in sight, eventually saw a few staff and they were all too busy talking to each other to come over and help a customer even after looking at me many times, so I left the bike pulled out in the middle of the showroom floor to inconvenience them and went across the road and bought a brand new Kawasaki, their loss of £15 000 I guess. Lesson for you lot is, be more proactive and welcoming to your customers as I am not the only one of my group who bought a bike today! Big loss to you!

Great service from the moment I arrived. I was kept updated all the way through the transaction and have had great follow up contact since my purchase.

Asked for a price for my MT10 2016, on webuyanybike.com, I agreed the price with Sean from Cannock, about a week later Lee came and viewed my bike, transferred the money and took my bike away. Thank you very much for the no hassle professional service. I bought the bike from CMC five years ago. Nice people regards Paul.

Popped into Cannock/Bridgetown shop today, usual sad boy Saturday mooch.
Cafe, always a must, friendly banter with like minded souls!
food as per usual, spot on. decent prices too ;-).

On the 23rd of October 2024 I visited CMC motorcycles show room in Cannock and was just browsing when a very nicely presented Honda cbf 1000 caught my eye. I approached the salesman Simon Jones near by and asked if I could have a better look at the machine. He was pleasant and very obliging and moved the bike out away from the other machines to allow me to have a better look. I was impressed with the machine and asked if I could book a test ride. He told me that wasn't a problem and arranged for the 25/10/24. I visited mid-day on that date and after an hours ride I agreed the sale. Simon very efficiently sorted all the necessary paper work, gave me a good trade in on my old bike and within an hour I was on the road on my new purchase. So thank you Simon and thank you CMC.

Bought from CMC Claycross some years ago, took delivery of another bike today !!! Can't pick fault in anyway with the bike, the deal, Nick who dealt with me who was great and finally the delivery of the bike. Totally recommend.

Went to see about a new tire, gave the chap behind counter the size, told me that was not a proper size, yet that's what was on my old tire, then said it would be very hard to fit ,wheel is off the bike so don't know what the difficulty would be, then told me it would be £50 to fit it, then told me to have a talk with workshop to see if it could be done, young lad at other end of counter said they would fit it and fitting cost would be £25 don't think first bloke was interested, will not be going back there,

I only deal with CMC.
Have gone through a number of bikes with CMC over the last few years.
My only criticism is that companies need to recognise that and provide a better deal sometimes to valued customers.

The whole process from start to finish was very easy. Wayne was professional in all aspects of the sale and arranging the delivery of my new bike and the collection of the PX.
The delivery driver showed me the bike and how to attach and take off the panniers as well as other items a great service all round.

I bought my fourth bike from CMC Cannock last November which I initially thought to be a Repsol cbr1000rr, a bike i have wanted for years, priced at 6k, all throughout myself inspecting the bike, sitting on the bike, asking about all the details of the bike, applying for the finance, waiting for the finance decision, there was no mention that this bike was not a genuine "Honda" Repsol, I bought the bike last November and didnt even use the bike until April this year as i am a fair weather biker, then at a local bike meet it was brought to me attention that my bike was NOT a genuine "Honda Repsol"which I must admit I felt very cheated but what could I do after 6 months? I used the bike since and it is an immaculate bike that has never missed a beat but im 53 now and have decided to go for a cruiser style bike, I approached CMC today in regards to part exchanging the CBR against another bike today, the CBR is still in immaculate condition now with 4000 extra miles after 11 months and was offered 3k for my bike against another bike priced at 9.6k leaving me a massive shortfall in finance, I would have expected to pay a few hundred pounds in shortfall as I have done this same thing with my past 3 bikes and the trade in price has always wiped the finance slate clean after 12 months, but I more than feel that CMC have left me feeling 100% conned and now I am stuck with the bike, I am truly gutted as I have always highly praised CMC to everybody but I will never use in the future

What a rip off, dont bother going for a trade quote these guys are daylight robbers. I tbought WBAB were bad, but honestly to offer £1000 less trade in than cash from WBAB is just pure greed, they came back with an offer of £5000 for my 2016 Ducati Diavel Carbon against a £5999 Triumph, which will net them a tidy profit in the first place so why the ridiculous low ball offer. Take your business to a dealer that cares about motorcyclists, not these profit first companies that look to take advantage of fellow motorcyclists, especially those that have to sell, luckily I dont.

Took my bike in this morning for service and MOT. Staff could not have been more friendly or accommodating. I was first told it would be about 3-4 hours, which I was happy with, it gave me a chance to have some food from the chuck wagon outside, which was very nice and good value. When the mechanic realised I was going to wait he rushed on with my bike and it was all done in 2 hours.
Great service and I’ll definitely be returning.

So far so good. Bought a nearly new Z900 via the website from the Chesterfield branch. I found the whole sale (guided by Adam) really smooth from enquiry to delivery (free of charge) to my address in Hereford. The bike arrived in perfect condition and was delivered with care by CMC's driver. I have to admit I had a few reservations buying a motorcycle without physically seeing it, and being 100% reliant on a company that I'd never dealt with before. Thanks CMC for your professional service.

Simon and Phil in Newport CMC store, upstairs with the helmets were absolutely brilliant. They went above and beyond what we were hoping for. We have been to 4 other bike shops and could not find helmets to fit us both but here they ordered a helmet for my husband, without obligation and fitted intercom communications to both helmets. They were brilliant

Great company and Shaun was so friendly and easy to talk to, was a real pleasure to deal with a no pressure company. The bike I received was exactly as it said on the advert, pristine condition and lovely to ride. I would highly recommend this company and will definitely use them again on my next purchase.

part exchanged went through very easy , no hassle at all , a very good experience , thanks shaun .

Very helpful and friendly staff. No sales pressure, just very knowledgeable.

Cannock CMC , best customer service ever . Bought a bike out of their scratch and dent spares or repairs department and received better customer service than you get buying brand new bikes elsewhere. Bike is brilliant and so is the customer service, thank you.

I bought an 18 month old Honda Goldwing from CMC Newport in April ’24.

1) The motorcycle was advertised as having a heated seat, subsequently they confirmed it was an error in their advert and it didn’t have a heated seat.

2) There was no tool kit with the bike yet the rubber securing strap was there. I phoned and enquired and they said they would call back if they came across it – they never did call back. I have spent £245 on the proper Honda tool kit.

3) 10 days after having bought the bike I was fitting a battery charging lead and I found it is fitted with the wrong smaller Non Honda battery. More importantly the battery was insecure with fixing strap missing and there were two pieces of copper pipe foam insulation wedged under the battery because it was too small. The battery strap had been handed to me with the documents wallet, and this is after the bike is supposed to have undergone a '37 point pre delivery inspection'.

I sent an email of complaint and the recipient passed it on to their service manager to call me, that conversation concluded with him saying he would get a trade price for the tool kit and call me back, - that was almost a month ago and still waiting.

From my experience CMC Newport completely lost interest once the deal was done and they’d taken the deposit. Their aftersales service is a joke and their communication with the customer is diabolical. Neither the sales or the aftersales departments give the impression of taking pride in what they do, both making fundamental mistakes. The bike is great I just wish I’d never bought it from them. I certainly won’t be buying another bike from them ever.

I would like thank all those at CMC motorcycles, for the ride out over the Peak District. Nice to see such a turn out by the motorcycle community. Met some nice people, who conducted themselves well on the ride out. Excellent people. Winnats pass was truly amazing. Marshall's did really well keeping us all together. Many thanks Eric Ashby