Cladding Monkey Anmeldelser 284

I ordered some cladding today, however I didnt add the correct amount of sheets.
I phone the office and spoke to Kellie, she was very helpful and arranged for the additional panels to be added to the order. This came through as a pro-forma invoice which I didnt manage to pay until 13:00 but they still managed to get me on for delivery tomorrow. Nice & easy and great customer service.

We had a delivery that was slightly damaged and a replacement was ordered and arrived next day. Nellie even ordered it before I confirmed to ensure arrival next day.
Only one part of the shipment was damaged but they replaced the full lot, no questions or issues.
But wjat made the whole experience amazing was the superb customer service.
Promt replies, common sense and service that came at a cost to them.
I'm these days it's so refreshing and surprising to see. Cladding Monkey keep up the amazing work.
A special mention to Kellie for going above and beyond.
Thanks so much

My first time using this company and you always do that with a slight sense of trepidation. However, their customer service and response was second to none. Ordered on a Sunday evening. Phone call and emails clarifying a point on the order on the Monday morning. Product delivered at 0745 on Tuesday. How can you beat that. Thank you!

Excellent service and delivery, really well packaged. Used this company for a few years now. Would definitely recommend.

Great product great service

Ordered from this company twice now and both times delivery has been on the button
Great service and very helpful when I called for advice

Thanks again cladding monkey

I’ll be sure to use you again

Bought a load of pvc wall cladding. It was high quality and shipped incredibly fast. Spoke to customer service and they were amazing helped with any queries I had would recommend

I ordered cladding for my garage and it was exactly what I needed. The quality is excellent, and it’s made a big difference in the overall look and the overall durability of the cladding seems great. Great and fast service!

I was delivery sheets that were damaged on the edges due to transport issues, I contacted cladding monkey and raised the issue a week after delivery and they replaced the sheets via a 24 hrs delivery schedule. No if’s or but’s, great after sales services. Recommend them!

Excellent Customer Care/Service , great product at a great price , will definitely be ordering again.

Fantastic company to deal with, used on lots of our projects and really helpful and delivery times are great , we dont buy other cladding makes now as quality is always good and rates are great too.10/10

Excellent customer service and support, great product, I had damaged boards from delivery company, badly handled, the damaged boards were replaced hassle free within 24 hours from supplier, they were really helpful.

Customer services is second to none, I dealt with Kellie.. It was fast response on the phone line (no leave a message and I'll get back to you nonsense) and my queries were easily dealt with. Next day delivery available too. Will definitely stick with this company 👍

I fancied something different in my newly extended kitchen, so I opted for cladding. The service from these guys was great, from enquiring about the products, to then receiving coloured samples and then finalising the order, it was brilliant. The team genuinely wants to make sure customers order the right products to suit their job. It’s So refreshing to have that these days. Will be using again and recommend highly!

Excellent company to deal with and even better customer service! There was an error with my order (my fault) and the guys sorted it out straight away and even had my order delivered to me in less than 48hrs! Have now used them twice and can highly recommended 👍🏼

Excellent products, I’m really pleased with how my office looks in the coloured sheets! Will be ordering again soon for our kitchens and bait rooms.

Ordered a 10x4 sheet and 4 trims payed extra £20 next day delivery sheet there no trims. I had to phone no phone call from them trims came day later. Then I needed 1 more trim cost £10 wanted £45 delivery hope they may help me out I asked if they could cut it into 5. 2 ft lengths and post it by normal post for less than ten pounds no joy .so not very help full at all I live in Kent so can not even pick it up no mention of any refund for late delivery tanks for nothing

We ordered some sheets online and they were delivered next day! Great service

Great service and by far the best value we found.

Web site easy to navigate, even for us non tech folk. There was an issue with one of the trims being damaged in transit. One phone call to their customer service line and they arranged a replacement to be sent out same day for delivery. Person I spoke with very polite and professional.