Cisdem Inc. Anmeldelser 274

This company is charging for broken software. Their DVD burning software crashed over ten times. In the few times I was able to use it, I burned several ISO files. Two of them burned properly, and then the rest failed even when using multiple different programs to burn the ISO. STAY AWAY FROM THIS HORRIBLE SOFTWARE

I needed to move my copy of Cisdem PDF convert OCR from my old computer to my new computer and wasn't sure how to do this. I emailed Cisdem Support who enabled my existing license code to work on the new machine and emailed me the same day with information on how to do it. Really impressed with speedy and helpful service.

Problem when moving from old Mac to new with registration. Email seeking help quickly answered and problem resolved. Thank you

I was a complete idiot. I changed the password and forgot to write it down. The support team helped me through it twice. Before that, they helped me with another sticky problem as I could not add my license to my trial app.

I’m very impressed with Cisdem's professionalism and responsiveness. Responses to my inquiries were prompt and handled with courtesy and clarity. My refund was processed quickly and smoothly. This kind of integrity and efficiency speaks volumes. I won’t hesitate to recommend Cisdem products to others.

Thank You For The Swift Service - I'm Very Happy With The Cisdem Software

I have requested help regarding my software activation several times over the years. I purchased a lifetime license, and they often update the software. When I have had difficulty activiating the new software, the agents have resoponded quickly and competently to solve the issue.

License update: I had purchased ContactsMate software from Cisdem years ago for a laptop I no longer use. When I wanted to manage a new list of contacts and remembered ContactsMate, I found my license was outdated. I contacted customer service, and within 24 hours, had an updated license! I find ContactsMate to be more intuitive and effective than the builtin Contacts app. Thanks!

I emailed my request late in day. The team executed it late evening outside of normal business hours. Super helpful to get me back on track by blocking my social media addiction.

Immediate and thankful response

I tried many ai’s to be able to convert a table (not standard format) to excel including the excel tool and Cisdem’s PDF converter far outperformed all of them. Many looked good until I double checked their accuracy. This one was fab. A huge time saver worth every penny.

Amazing customer service and a very useful program. I've used this for years, and I appreciate that there is the option to pay a one time fee to purchase the software instead of a subscription like many others. I emailed about an issue I was having with my purchase code, and received a very prompt response and resolution.

They responded to my inquiry very quickly. The application is very useful and easy to use.

Cisdem Support team is amazing. I had an activation issue after reinstalling the macOS. They provided me with an instant fix until it's fully resolved.

Amazing service and this is the only app that actually works well on MacOS versus other similar ones. My family is tech savvy and no one found workouts for this app, it's perfect.

They responded quickly to the release of the license code.

After testing various offline applications for file format conversion, particularly from PDF to EPUB, Cisderm’s application is by far the simplest and most effective. The customer service is responsive, friendly, and highly efficient.

Best Support Team (JOEY! =) )

So fast! So helpful! Thank you! :-)

Customer service agent responded to my email within a matter of minutes, explained why I was having the issue, and resolved the issue I was having right away.