Polly did an exceptional job assisting me! I have only seen a handful of businesses handle concerns with that kind of quality! Timing was impeccable! People value that kind of service! This is truly... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Proactive Customer Service! Just when I was wondering what took so long, there came an email clearly laid out the situation with offers to choose for next step. I chose to wait but with a change of ca... Vis mer
Pretty great cases - I think my favorite ones actually. I had some initial problems because my Summa Case arrived damaged but support turned out to be lovely and took care of me and my order. I really... Vis mer
Ordered an ultra slim case from Pitaka. My order got delayed due to the Chinese new year holidays but the customer support were extremely supportive. They went the extra mile and helped me promptly w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
PITAKA, a lifestyle brand focusing on material innovation and humanistic spirit. In Sanskrit, "PITAKA" means "container". We design everyday essentials that protect and store smart devices, utilizing cutting-edge materials and manufacturing techniques. Our mission is to create a lifestyle that is simple, smooth, and light, freeing you from unnecessary burdens.
Kontaktopplysninger
Hong Kong, Kina
- support@ipitaka.com
- ipitaka.com
Har svart på 52 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great products; great experience
The ordering experience was terrific, the communication from order to delivery was unparalleled, AND the products are terrific!!
Legendary service
Legendary service, total cooperation in problem solving, high-end customer service, and a more luxurious brand. Thank you, Pitaka.
An overpriced piece of shit
This one's for you Polly!
Polly did an exceptional job assisting me! I have only seen a handful of businesses handle concerns with that kind of quality! Timing was impeccable! People value that kind of service! This is truly an outstanding company!
Thank you!
Best case for iPhone.
Super customer service, fast delivery.
It’s not my first case for iPhone, simply the best.
I love iPitaka
The world's best iPitaka phone accessories. I love you.
Great at it all
Great, unique, one of a kind products and fantastic customer service!!
Exceptional Customer Service and Premium Quality!
I am absolutely blown away by PITAKA's customer support. I’ve been using their products for a while, and recently my case got damaged due to my own mistake. Even though it was entirely my fault, the support team (special thanks to Freya!) went above and beyond to help me out and offered a replacement as an exception. It is so rare to find a company that truly cares about its customers and building long-term loyalty like this. The communication was professional, fast, and very kind. I am now a customer for life and will definitely be recommending PITAKA to all my friends and family. A well-deserved 5 stars!
Truly premium accessories and helpful team
I had an excellent experience with PITAKA, both in terms of product quality and customer support.
The support team is professional, responsive, and genuinely helpful. Communication was smooth and fast, and it’s clear that they truly care about their customers.
As for the products, PITAKA delivers outstanding quality. The materials, design, and overall build feel premium. Everything is well thought out, practical, and enjoyable to use on a daily basis. The attention to detail really sets this brand apart.
Overall, I’m very satisfied and can confidently recommend PITAKA to anyone looking for high-quality, well-designed accessories.
Great experience with the customer…
Great experience with the customer support. I’m very happy with the product and the assistance they provided.
Scam!
I ordered through their official store via Amazon for $100, never got the package and they won’t refund. They stole and scammed me!
great design
great design
I love my new ipad case - it does not add bulk but has great options for standing the ipad for viewing.
amazing case very tin and confortable
amazing case very tin and confortable , recommend to everybody
I didn't like your delivery
I didn't like your delivery, the courier didn't deliver the first time, although it's not the first time I've ordered from you.
Very long shipping
Very long shipping, should have inventory/sellers in US, wish it was easier to unbind button functions to do nothing 😕, wish there was a way to active and reactive buttons with turning off my nfc.
High quality product and service
I have had a Pitaka case on my phone since the iPhone 16 Pro Max and now the iPhone 17 Pro Max. I am always astounded by the quality of these cases and their durability. I have had great experiences with their customer support who are also very responsive and willing to resolve any matters that may arise.
Warranty Claim
Had a very small issue in my case. I claimed under warranty and it was resolved within 24 hours.
Excellent product & superb service!
Excellent product & superb service!
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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