I have been with Cisdem Inc. since 2023 and have never been disappointed. The level of service, patience and dedication to my needs has never faltered. If I could mention Joey for special praise, i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
There aren't many decent PDF converters for Windows. Most don't bother to include the OCR searchable / selectable text when converting documents with text, MS Word, etc., etc. I've tried severa... Vis mer
Unusual one this....but very happy. Not happy about an automatic renewal, which I didn't authorise/wasn't made aware of. Emailed support and within half a day they'd politely replied to say that they'... Vis mer
I only use this software once a year to burn a DVD of my class slide show for each student to have and watch at home. When I discovered that it wasn't working because I got a new computer, I panicked!... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are Cisdem, a dynamic group composed of sophisticated software engineers and tech enthusiasts. Our mission is to develop software that is innovative, easy-to-use and budget friendly. Since 2014, we have created multiple innovative and high-efficient software in the fields of Utility Tools, Multimedia Studio, and Document Solutions. Cisdem Apps, known for simple and user-oriented design, have been used by individual and business users in more than 160 countries. We put enormous efforts on R&D and undertake active upgrade & maintenance to make sure our IT solutions fully meet our clients’ needs and always update to date. We do hope that our apps saved your time, money and efforts - be it removing duplicate files, locking apps/websites, managing Mac Contacts, recovering your lost data, downloading and converting videos, DVD burning, editing or converting PDF files, etc. Ultimately, our goal continues to be, providing flexible, cost effective tools that make life easier and workflow smoother.
Kontaktopplysninger
RM 02, 21/F, HIP KWAN COMMERCIAL BUILDING,38 PITT STREET, YAU MA TEI, KL, Hongkong
- support@cisdem.com
- www.cisdem.com
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent communication
Excellent communication, Fast service, very knowledgeable about the system and how to solve and work around an issue that only the developer could fix. My hardware was unique.
Fast and prompt response
Top-notch support
Top-notch support: I wrote to them about an issue with my license, which was still tied to my old MacBook that’s now unusable, and within a couple of hours they made it available to me again. Excellent!
Great product and great company
Great product and great company. I emailed them 4 years after purchasing my initial license since it was tied to a different machine, and they fixed it so my license worked on the new machine. No issues, not trying to make you buy the product again ... great experience with this company.
Robust features and excellent support
Fast response times with support and a vast number of options to manage and transform video content. the YouTube functionality is awesome! Thank you!
co operative..loved that
the customer care team is highly supportive and cooperative, which significantly enhances the overall experience. It is essential to recognize that trust in this company is steadily growing, and this positive trend should inspire confidence in their services.trust on this company must increase by everyone
Achtung scam
scam seite obwohl es bestimmte Websiten Inhalte nicht anzeigen soll werden diese wie gehabt angezeigt. Jetz kommt der komplette Hammer dieses Tool verweigert mir den Zugriff als Admin auf Systemeinstellungen und verwenden anderer Admin Rechte. Werde wohl den Computer auf Werkseinstellung Rücksetzen müssen danke für nichts und anderen Vorsicht bevor sofas auch passiert.
I forgot my password
I forgot my password, so I contacted them and they responded very kindly.
The support team of Cisdem is…
The support team of Cisdem is efficient, responsive, and helpful. I contacted them for an issue and they've resolved it in a short time.
Quick response that solved my issue
Quick response that solved my issue. Could not ask for better service…fantastic
Very responsive and to the point.
Very responsive and to the point.
Very professional
Very professional and quickly responsive.
The rapid response made my experience…
The rapid response made my experience great. I received response in less than 10 minutes. Please keep up the good work.
Refund cancelled
Help witch my issue tahat led to cancelletion od the services and refund
that's a virus
that's a virus , be very careful i found it in microsoft store after 1 day of installation i lost admin acces to my cmd . i wish they didn't steal my card credentials. we will see

Svar fra Cisdem Inc.
The fact that I have a lifetime licence should give an indication of how highly I rate this company.
The fact that I have a lifetime licence should indicate how happy I am with the level of service I receive from Cisdem.
I experienced a problem and reported it to Joey on June 26. He provided a dedicated response until the issue was resolved on July 10.
He must have dreaded getting an email from me, but he would not give up until he provided a solution.
That's what I call service over and above.
Fast and great support
Fast and great support.
I changed computer and wanted to switch my lifetime license to the new computer. An email to support and they quickly fixed it and I can now use Cisdem on the new computer.
Thank you so much.
My issue was quickly diagnosed and…
My issue was quickly diagnosed and resolved.
Mac crashed and needed new license
Mac crashed and needed new license, friendly and helpful. Can now use the application again
Fast service!
I needed a transfer of my license to a new computer. I was pleasantly surprised by their quick response.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







