Cisdem Inc. Anmeldelser 270

Quick response and resolution to my issue.

Quick turnaround for an issue and great resolution

I had an issue with my activation code, so I have contacted the support service, it was already 8:00pm so honestly I was not expecting an answer the same day. But they have not only answered right away, but they solved the issue immediately. Great service, 5 stars to Joey.

After using Cisdem for a few years, I was pleased with the performance of this program. I recently upgraded my computer and needed to transfer the license. It was done within a very short period of time. No hassle, and I was up and running.

Tech Assistance excellent very very helpful and also very quick to respond to my enquiry. Definitely. 5 Stars 🌟
Also program very efficient.

They responded to my issue in less than a day and provided a working solution for me.

The colleague did everything to solve the issue. With success. Many thanks.

The application works, excellent technical support that responds quickly.

It was very fast with no answers asked. Didn’t have any problems. Can’t say it again Thanks in my thoughts you deserve a raise in your paycheck. Again thanks for your time.

Excellent service, they helped me fix my issue very quickly and their product is solid.

I emailed Cisdem about a Product of theirs that I purchased a lifetime license in Sep 2025.
However, I wanted to use the software on my Laptop instead of my Desktop. Ethan Li at Cisdem was kind enough to re-set my license. Everything is all up and running fine on the laptop.

My problem (or rather my lack of understanding) was quickly solved. LOVE the Cisdem program and most of all the Customer Service Department. 5 STARS earned for sure. Thank you.

I had an issue and my terminal was locked. I emailed them to send me unlock code and they promptly sent it. Great service.

The Cisdem support team was able to provide me with clear directions, including screen grabs, so I could have a successful and happy experience. They were very knowledgable, courteous, and patient.

I am very satisfied with the fast support when I needed help. The software is user-friendly and easy for anyone to understand.

The duplicate finder is great. It's the best out of 6 I've tried and it works for multiple forms of media. I needed help moving the license over to a new pc and customer service emailed me back in less than a day. The interaction was simple, easy, and human.

A ppt that I had worked on a long time suddenly went corrupt and the saved version as well. I contacted Cisdem. They were not able to solve my problem, but reported promptly and refunded my payment. Such acts a company that is trustworthy and professional.

I had problems with the license code as well as downloading YouTube videos using Cisdem’s VideoPaw software. After contacting support, I received a response within minutes and the issue was resolved quickly and efficiently.
The software is now working perfectly again. I have honestly never experienced support this good before!

Problem solved within moments!

Excellent service from this company. Great communication too. Because I'm old, I found the change from my usual ripping software a bit too much to grasp but I wrote to Cisdem and Joey was very understanding and refunded me 100% same day. Very happy indeed.