Childcare.co.uk Anmeldelser 

6 171
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Access to childcare is great, However, you need upgrade to a monthly Subscription in order to receive calls or messages from child caregivers. Charges are a little on the high side.

Vurdert til 5 av 5 stjerner

Finding a trustworthy baby sitter for our only child of 2 years was daunting. We didn't know where to start! Childcare.co.uk has made this process easier and less stressful. It's easy to find pote... Vis mer

Vurdert til 5 av 5 stjerner

Great webinars. Excellent communication with people looking for a childminder and free insurance. Very helpful sight for all childminders. Thank you for helping me keep my business going.

Vurdert til 5 av 5 stjerner

Amazing to have found an incredible childminder and Babysitter Casey- she’s so wonderful with our 4 year old- natural warmth and enthusiasm for everything- just so kind and lovely. Great activities fr... Vis mer

Informasjon om virksomheten

  1. Barnepassbyrå
  2. Deltidsdagsenter

Om Childcare.co.uk

Skrevet av virksomheten

Childcare.co.uk is the the UK's largest online community of parents, childcare providers, tutors and schools with over 3 million members. Visit our website at www.childcare.co.uk or download our free iPhone, iPad or Android mobile apps. For customer support please contact us at www.childcare.co.uk/contact

Childcare.co.uk - the easy way to find local childcare

Skrevet av virksomheten

We're committed to our customers
We've been in business over 15 years and have welcomed over 3 million customers. Our business would be nothing without the support and loyalty of our community of members. If you're not happy with any aspect of our service, then please do get in touch with us directly before leaving a review, in order that we can do everything possible to try and resolve any issues that you may have. You can contact our Customer Support team at www.childcare.co.uk/contact who work 365 days a year and we aim to respond to all support requests the same day.

Customer Support is available 365 days a year

If you've got a problem then we are here to help.

Customer satisfaction is our highest priority. If you aren't happy with any aspect of our service or have a question, then our team are here to help - 365 days a year! For support please contact us anytime at www.childcare.co.uk/contact and we will respond to you very quickly.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(6 171)

472 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service-

Great service- the search engine based on postcode was so handy! The communication between minders and client is so prompt and easy to use.

20. september 2025
Vurdert til 4 av 5 stjerner

Great company

I love what the company do and love the look of the profile.
I don’t feel that I get many parents inquiring and when they send a message and I reply I then do not get a response and have no idea if they are still interested. I have also sent many messages and had very few responses.
I think maybe there should be a written rule at sign-up that you should reply within a time frame even if you are not interested.
It may also be an idea that if someone has found childcare they should inform you and then a message sent out to all so we know.
Setting up a business can take time but funds can only last so long.
Reviews are the best way forward but if you are starting out you will not have the reviews. Is there something that could be added to the profile to boost previous work with children? (Other than in the information about me section) maybe adding reviews from parents outside of the site?

18. juli 2026
Logoen til Childcare.co.uk

Svar fra Childcare.co.uk

Dear Lisa

Thanks very much for your review.

It was wonderful to read that you think Childcare.co.uk is a great company – thank you!

We have been operating our platform for over 17 years and make improvements and updates on a daily basis.

Unfortunately, it would be impossible, and in our view grossly unfair, to impose a draconian rule requiring every member to reply to every message they receive within 24 hours, with any failure to do so resulting in a heavy-handed penalty.

We show on every profile when a member was last seen using our platform, as well as their average message response time. Our proprietary search algorithm uses message response times as one of the many factors in determining where a profile appears in the search results. Members can update their profiles at any time and hide them entirely if they no longer wish to appear to others.

One factor that is likely to be affecting your enquiries is that you have only been a registered childminder for less than two months and do not currently have any children attending your setting. This also means that you do not yet have any reviews from parents.

When launching a new business, it takes a great deal of hard work, time and effort to become established. Parents have a wide choice of childcare providers, and it can be difficult for them to decide between someone who is well established, highly regarded and has many positive parent reviews, and someone who is new to the market and has not yet built up a customer base and reputation.

We are confident that you will get there. Stay focused, be kind, and continue to present yourself in the best possible light so that parents in your local area choose you for their childcare needs.

We wish you every success with your new business and hope things start to move in a positive direction for you very soon.

Best wishes,

Childcare.co.uk

___
Thank you for your updated review.

We appreciate that funding a new business can be challenging. We too started with nothing, and over 17 years later we are still working hard every day to improve our service while operating in an increasingly challenging world.

Your suggestion of allowing providers to add reviews from parents outside of the site is unfortunately not something we would implement. As we would have no reliable way to verify the authenticity of those reviews, the system would be open to abuse and could undermine the trust that parents place in our platform.

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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