CBDMovers Anmeldelser 

Definitely avoid CBD Movers!!!! I booked them a month ago to move furniture from our place on our settlement day yesterday and they didn’t turn up. I specifically told them multiple times when I booked that everything had to be moved out by a certain time. I rang them multiple times yesterday and first they said they couldn’t get a hold of the removalist and then they said that the removalist truck had broken down. I told them settlement was at 1pm and they said they can have someone come between 3-4pm and I said to them that I would be in breach of contract if that happened. They were not apologetic and did not offer any responsibility. Luckily, I was able to find last-minute removalist who turned up within 10 minutes and saved the day. CBD Movers did not even contact me to tell me that something had happened. Totally appalled by their unprofessionalism and lack of care. I have just read your reply and I have not put my full name on this review on the internet, but I can assure you it was definitely CBD Movers. I have numerous emails from them to prove it.

Quick, efficient and good communication from the removal guys

The removalist broke my chair and damaged the TV screen and scratched and chipped my bed at various locations. I asked them to put the tv in the box as I had the box but they didnt care and broke the screen. Now they tell me it is not covered by insurance. Highly unprofessional and they didnt even wrap the items. They will deceive you by saying everything is insured but once they damage then you are on your own. DONT BOOK WITH THEM. CANCEL IF YOU HAVE ALREADY BOOKED.
Dont trust me ? Victorian Govt has issued a public warning against them. I cant post links here. You are free to search yourself. "CBD Movers public warning by Victorian Government". I wish I knew it before booking with them.

Good Luck if you are going to take their service !!

I had booked for a service one 2 weeks in advance and booking process was very professional. My booking was to commence the work at 2pm and to make sure that the process is happening smoothly I had called them by 10am same day. I was happy to understand that everything is ready and they promised me a call back from the truck driver 30 mins before the scheduled time.
Waited till 2 PM nothing happened. Then called the call center again (pls.understand the call center waiting time is 15+ minute each time).
They said that the truck is on the way, should receive a call now.
Waited till 4 pm , nothing happened. Called them again. They said the truck will reach at 5 pm.
Called again at 5pm, after talking to a number of people at the call center I was informed that the service cannot be done today!
When requested about the seriousness of moving the house on that day itself, I was promised that we will arrange everything by 6.15pm!
Waited till 6.30, then I received a call saying it is not possible to do the work on that day, let's do it tomorrow.
Simply I ended up paying 1 week's extra rent at the old place and new place.
This is CBD movers. Be careful before booking as the customer will end up on the road without any support.

Removalists were friendly and careful with removing furniture and taking out and inside old and new home.

Very good communication, prompt service. Removalists very helpful , and showed concern for my belongings

By far the worse experience i have ever had !!
i was booked for a 10-2pm sat waiting an ready with a new born baby for hours on end with no one rocking up, then get a call to say another truck is coming between 3-6pm i cried all day as nothing went to plan an i was left stranded with everything packed an a overtired baby needing to be in a home space
eventually they arrived, men where nice enough but clearly didnt know what they were doing, i have a very small house only 1 person so not much to move they took over 2hrs to load very very slow and not utilizing all space so this mean things were left behind, they drove like a snail when we finally got on the road and when arriving took a stupid amount of time unloading, they stopped unloading at one point an said they cant unload until i have paid due to it now being out of hours. i got sent 3 different payment links NONE of which were the correct amount. they wouldn't unload i was exhausted an needed my bed so i paid the money out of exhaustion even tho it was hundreds more then quoted. they then unloaded some more an then stopped an said i have to pay a $50 fuel levy all of a sudden even tho i ALREADY paid the hourly rate, call out fee and a $75 fuel levy
i told them you cant suddenly change a quote an refused this amount, i lost most my fridge items including my sons medication and breast milk i spent hours collecting due to how long it took, the didnt finish until 10pm
it was a horrible day, so extremely disappointed, angry and fuming what a shit show scam of a company! you should be ashamed of yourself money hungry and need shutting down what a joke !!

Nice and quick.
Friendly
Would use for part 2 of my move

Efficient and courteous

Not pet friendly, if they see any signs of your pet, like your pet’s bed, they will cancel and leave you high and dry.
Drivers turned up, lied to my face, said the truck was not large enough, had to go back and get a larger truck.
When I called the office, they said it was a hygiene issue due to cat fur. I stated that I'm happy for them to leave the pet chair and I will take it myself. They did offer a later time, still with no guarantee the driver would not cancel again, don’t feel safe relying on them again. I’m now left with no movers and three days to move out, and they kept the deposit!

Great experience and very professional service. Most recommended

I strongly advise everyone to stay away from CBD Movers.

What was supposed to be a straightforward move turned into a frustrating and costly experience. The job was left unfinished, with several items not moved as agreed, forcing me to make alternate arrangements at the last minute.

The team was highly unprofessional — poor communication, lack of accountability, and no clear coordination during the move. To make matters worse, there were hidden costs added along the way that were never properly explained upfront. What you’re quoted is definitely not what you end up paying.

When I raised a complaint, the customer service was extremely disappointing. There was no genuine effort to resolve the issue — instead, I was given an “option” that was completely impractical and did not address the problem at all. It felt like they were just trying to close the case rather than help the customer.

Overall, this service is a complete rip-off for the money charged. Save yourself the stress, time, and extra cost — do not choose this company.

CBD Movers did a solid job from start to finish. Good value for money, turned up on time, and got straight into it without any mucking around. The team was professional, handled everything with care, and made the whole move a lot less stressful than expected.

Would definitely recommend them if you want a reliable, no-fuss move.

Removalists took 2 hours to load 6 chairs and a mattress. They smashed a sauna door, put a hole in a mattress and broke the leg on a tall boy. Despite filling a complaint, having photographic evidence and calling at the time of the damage they are denying all liability because the written statement the removalists wrote contradicts my photos. Completely unreasonable. I warn, do not use. They will take you for a ride.

Excellent removalist who were punctural and professional
I have used them a few times great prices great service

Professional, effective, on time and good communication. Really happy with their help

The team we had assist us move were fantastic. Polite, efficient and most importantly on time.
They made a stressful move so much easier.

The team notified us when they were 20 minutes from arriving. The two guys were so polite. They were such hard working men. Everything was packed into the van with great care. Upon arrival, each carton and item was placed as I wanted. There was not one item that was damaged or broken.
I cannot recommend the van team and CBD any more highly

Good move, could have been a bit quicker but overall satisfactory and reasonably priced