Call Wiser Anmeldelser 

236
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Let me first explain that I am a laryngectomy (loss of the Larynx) and thus have some difficulty in speaking and maintaining a conversation. However the Consultant was very patient and helpful throug... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Thank you; you sent a reminder in good time and when I had not responded quickly you sent a new one while there was still time. I rang to ask about any less expensive options; Duncan managed to reduc... Vis mer

Vurdert til 5 av 5 stjerner

After a lot of trouble with the administration of this company ( my name is still spelled incorrectly on my emails) , I have found one of your staff members extremely helpful in solving an ongoing... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsbyrå

Opplysningene stammer fra ulike eksterne kilder

It's quicker and easier to talk. Our friendly, experienced team is waiting to talk to you and help you find the best insurance at the best price which meets your needs. With over 30 insurance companies to choose from, we can find you the right one.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

236 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(236)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Poor service

26. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

Thank you for your feedback. I'm so sorry to hear about your experience with us.

I want to put things right for you and learn any lessons that can help improve our service for all of our customers.

Please could you send us an email to Customer.care@Bewiser.co.uk if you would like further help or to log a complaint. Please include details of your complaint and your contact details so that we can assign your case to a member of our Complaints Team who will investigate on your behalf.

Thanks again for your review.

Vurdert til 3 av 5 stjerner

Thank you for renewing my car…

Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and the price which we paid today. Where do I find this?

19. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

Thank you for your feedback. If you drop us an email at customer.care@bewiser.co.uk one of the team will do their best to assist you.

Vurdert til 3 av 5 stjerner

I had to phone twice the first time I…

I had to phone twice the first time I was cut off !! The young lady dis not seem to be up to speed !!! The second time I got a young male and he was very good no hassle at all !!! Last year when I bought my car and had to change details it was a pure hassle !!! Don't think I will renew with you again !!! Sorry

18. august 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

Thank you for your feedback. I'm so sorry to hear about your experience with us.

I want to put things right for you and learn any lessons that can help improve our service for all of our customers.

Please could you send us an email to Customer.care@Bewiser.co.uk if you would like further help or to log a complaint. Please include details of your complaint and your contact details so that we can assign your case to a member of our Complaints Team who will investigate on your behalf.

Thanks again for your review.

Vurdert til 5 av 5 stjerner

Excellent service

I was really pleased with the service. I didn't have to wait on hold for any length of time, then the adviser was really helpful and went out of her way to make sure that the policy was the right one for me and to get me the best price. Very impressive.

5. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Long wait on phone to talk about claims

I think a ‘please’ might be nice in these instructions perhaps ? Thankyou . I find it quite easy to get through on the renewal number but have to wait ages on the claims number. It would be great if you could try and make it better than that . Thankyou .,

16. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Thank you

Thank you; you sent a reminder in good time and when I had not responded quickly you sent a new one while there was still time. I rang to ask about any less expensive options; Duncan managed to reduce the premium for the original offer and explained that a lower level of insurance would actually have been more expensive. He was unfailingly polite and patient.

8. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Frustrated

As a customer,just looking,to renew my existing car insurance,it was extremely frustrating having to sit trough a programmed set of guestions by your employee.Would it not be better to train them in knowing when it's appropriate to stop the sales pitch,when all the customer wants is to renew their current insurance.Also, I'm still awaiting a hard copy, for my records, as promised by your employee. Regards Mrs C Morton.

2. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Car insurance renewal

I have recently renewed my car insurance with be wiser and I was very impressed as you beat the qoute initially written to me. Thank you for a positive outcome.

22. april 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

We are so pleased to receive your feedback Jean! We work hard to ensure we are offering the most competitive quotation and it is great to hear that we have done this for you this year.

Many thanks

Vurdert til 5 av 5 stjerner

Changed my adress very quick and no…

Changed my adress very quick and no extracharge. Good job. Thanks

16. april 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

We always appreciate your feedback as it helps us to maintain our high level of customer service.

Thank you for your comments Mariana; I will ensure these are forwarded on

Kind regards

Vurdert til 5 av 5 stjerner

Renewal

I was called by a gentleman last night whilst still at work & asked if he could call me back in the a.m. around 9.30/ 10 a.m. !! He promptly called as he said he would ,and was so polite and helpful . Sorted my renewal , with no bother and just a pleasure to talk to !!!

26. mars 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

We really appreciate your comments and feedback, Eirian. It is always great to hear when a customer has received our high level of customer service as it helps us to ensure that we maintain this.

Thank you for choosing Be Wiser for another year.

Kind regards

Vurdert til 5 av 5 stjerner

Quick changeover.

Very good. Spoke to Paul,change my policy to my
new motorcycle,for when I requested.
First class service. Cliff. Nash.

24. mars 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

Paul is an extremely knowledgeable and valued member of Be Wiser and we thank you for providing this review, Cliff. It is wonderful to hear that he was able to assist you quickly to ensure your motorcycle was insured and we thank you for your feedback.

Many thanks

Vurdert til 5 av 5 stjerner

I dealt with Daniel who was very…

I dealt with Daniel who was very helpful and explanatory and I felt very comfortable dealing with him, I would definitely go through Daniel again. Thank you

11. mars 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

Thank you Claire for this wonderful review. It is lovely to hear that Daniel assisted you so well with your renewal and that you would purchase your insurance through him again.

I will pass your feedback on to Daniel and his managers

Kind regards

Vurdert til 5 av 5 stjerner

Very happy with the service provided by…

Very happy with the service provided by a person named ifty. He was very polite and understood exactly what our problem and assured me that he will do what is nesassary in our needs. I wish u had more employees like Ifty.please convey this message to him. Excellent customer service. Mr dilip Patel

27. februar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

Thank you Mr Patel for this absolutely wonderful review of the service Isty provided with your insurance as it is great to hear that he helped you so well!

Isty is a valued member of the Be Wiser family and we appreciate you taking the time to provide this review. Please rest assured this will be passed back to his manager.

Kind regards

Vurdert til 5 av 5 stjerner

Holly was extremely professional and…

Holly was extremely professional and dealt with my changes to my policy efficiently and to the point

John

25. februar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

Thank you for this 5 star review John.

It is always such a pleasure to hear that we were able to assist you so quickly with your policy amendments so that you can continue knowing your insurance is deal with.

Kind regards

Vurdert til 5 av 5 stjerner

Renewal

Cheerful, helpful and knowledgable rep - no problems, quick and easy transaction

24. februar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

Thank you for this review Jacki.

It is always great to hear that we have sorted your insurance quickly and smoothly and we thank you for this feedback.

Many thanks

Vurdert til 5 av 5 stjerner

SERVICE DELIVERY

I was very impressed with the service and attention that I received today Tuesday 23/02/2021

23. februar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Call Wiser

It is wonderful to receive your review and feedback Winston on the service you were provided by Jack.

It is always great to receive such wonderful comments and hear that Jack assisted you so well.

Many thanks.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv