Buzz Retail Anmeldelser 

Great service! Bought an air fryer at the Costco price, works fab. Got delivered earlier than expected too, many thanks x

I ordered Star Wars Lego, exceptional price, almost too good to be true. After i placed my order, i looked at the reviews, which is really what i should have done before placing my order. I was really worried as some reviews were quite scathing. I thought, i’m not going to receive my order. 3 days later, delivery arrives via parcel force. Genuinely over the moon. Fantastic service, great price!

very good choice of Lego models at very competitive prices. Delivery was quick.

couldn't be happier with the customer service. smooth ordering process and swift delivery. thank you

Ordered Lego on 16th for my grandson’s birthday. Still not delivered.
Tried to track parcel but they require order no. and bank card details, not happy to forward bank details so emailed. Said they would track it with Hermes and contact me in 48hrs and if necessary send replacement by express delivery. Sounded good but so far nothing. I have tried sending further emails but get a ‘delay in delivery’ response. Phoned a London number but after a few rings call cuts off.
Greatly disappointed and let down, I have one sad little grandson. This was no bargain if I’m going to have to buy another.

Terrific customer service. Ordered new Lego set only just released and got best price and next day delivery . Receipt from Hamleys.
Very impressed and will certainly use again.

I was abit sceptical when I read some reviews about buzz-feed some being repetitive negative but I had some friends who recommended it so I gave them a shot. I found and £100+ Lego set I wanted that they sold for £62 and I couldn’t believe it, within 2 days of ordering it has arrived in pristine condition. Absolutely suited with the service! Thankyou so much

a very easy order experience and prompt delivery.

I should have followed my gut and not ordered from this suspect website. Order has not been delivered and customer services (email only) are ignoring my requests to cancel and refund the order.

UPDATE

Buzz Retail are now saying I have been refunded, but I haven’t. I am left with no choice but to try and recover the money via my credit card company.

I ordered from this site for the first time and the product was amazing! Exactly as described! Thank you!

I'm very dubious of the more positive reviews regarding this company. My experience would suggest that they are not to be trusted after ordering over £200 of Lego as a gift for Christmas. The order has been advised dispatched but still waiting for delivery after 2 weeks. Wish I'd read the reviews and dug deeper into this company before wasting my money. After digging deeper to find out how to contact them, I've come across all kinds of accusations and fraudulent findings into their business practices. (See amazon chargeback fraud for a taster). My advise is that they are a front for something and not to use.

absolutely amazing experience, despite delays with other parcels I ordered online, my order with buzz retail arrived within 2 days or ordering. will certainly be shopping with them again!

BT baby monitor broke, BT advised I need to contact the place I purchased it from - Buzz-Retail. No phone number at all after searching everywhere. Sent NUMEROUS emails and used contact form on website. Been trying for 4 months now - no reply! DO NOT USE!

A couple of hitches with delivery of an empty box, however this was the suppliers fault not the retailers fault and customer service dealt with it very quickly and professionally and sent a replacement a day later.
Overall a very good service.

Bought a dewalt tool from here at a very good price, very smooth easy transaction and the tool was here 2 days later, registered and now has a 3 year guarantee, couldn’t be happier..

Item was paid for and within a couple of hours it said it had been shipped. 2 weeks later I am still waiting to receive. Email address doesn't work it keeps bouncing back and no reply from the contact form on the website. Issue raised with PayPal still waiting for reply. Do mot use this website

This is a very generous ratings as I’m thankful to have received my parcel Ordered on 29 June with 3-5 day delivery. It was frustrating to hear my order had been lost. Arrived eventually 17July.
It could have been a day earlier if they’d told me courier details. Tracking of the parcel did not work effectively.I made contact about the order several times.
I still wonder what might have happened if I hadn’t been proactive about my order.
Customer service when contacted several times gave a very prompt reply.
Would I order again? No

Grabbed myself a DeWalt bargain....... Then read some not so of the not flattering reviews on this site.... Had a butt puckering moment where I thought it may be a duff site but less than 48hrs after my order arrived safe and well.

Thanks troops!

1st time using buzz retail so didn’t know what to expect.If you pay via PayPal you cannot track your parcel, they say contact customer service so I did but the msg was trying to send numerous times but will not send. So There’s no way of contacting them so I cannot track my item. However I did receive my item without any problems so I will use again, The only downside is contacting them as I only pay using PayPal