BusterBox Anmeldelser 

3 327
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Awful company to deal with impossible to cancel. They remove money without consent stay clear youll see plenty more with the same issue wish I read them before trying a box customer service is terribl... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My dog gets so excited when his BusterBox delivery arrives So far, the toys have been a massive hit. Especially considering he wasn't much of a toy dog when he first came to us. The treats, although... Vis mer

Vurdert til 5 av 5 stjerner

Rebel our French Bulldog always enjoys the treats and toys in his BusterBox. I wanted to say how great the customer service from Mandy was last year too. Rebs was poorly on 2 separate occasions in 2 m... Vis mer

Vurdert til 5 av 5 stjerner

We are receiving buster box for the last 4 years and we absolutely love it. Harley does be so excited every month when he sees the box, because he knows it's for him and full of exciting toys and tre... Vis mer

Informasjon om virksomheten

  1. Dyrebutikk

Opplysningene stammer fra ulike eksterne kilder

Dog Subscription Box Service in Ireland and the UK - Sending healthy treats and fun toys for dogs monthly. Join our pack of happy doggies :)


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 46 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(3 327)

172 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Awful company to deal with impossible…

Awful company to deal with impossible to cancel. They remove money without consent stay clear youll see plenty more with the same issue wish I read them before trying a box customer service is terrible.

11. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til BusterBox

Svar fra BusterBox

Dear Jennifer,

We’re really sorry to hear that you’ve had this experience, and we’d genuinely like the opportunity to look into this and help resolve it.

Unfortunately, we’re unable to locate an account under the email address used for this review, and we also can’t find any previous correspondence from this email address. Without being able to locate your account, we’re unable to investigate what has happened or assist you directly.

Please email us at bark@busterbox.com and ask for Mandy. I’d personally be very happy to look into your account, review the payments and cancellation request, and do my best to get this sorted for you.

We really do want to help — we just need to be able to locate your account first.

Vurdert til 5 av 5 stjerner

I won a year's free subscription

I won a year's free subscription from top Dog competitions. I couldn't believe it when I received the email. My Bella received her first box last month and she was so excited. She loved all the treats and the toys, sadly the rope on the bone didn't stay nice as she's quite destructive 🙈 but apart from that they're really good quality. We're both looking forward to this months box.
The only thing we're sad about is that we didn't get a free bed, I know we won a competition but I would had thought we would still get the free bed because if we ordered it we would had 😞.

19. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Tried to cancel

Tried to cancel, said set to cancel in 3 months. I thought fair enough must still have 3 months left on the contract, 4 months later the moneys come out again, logged in and still says set to cancel but says set to cancel in 13 months. Absolutely avoid, this company is getting plastered all over social media.

21. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Buster absolutely loves his Buster Box

Buster absolutely loves his Buster Box. The treats are perfect for his age and he loves them. The toys are perfect size for his puppy stage. The free bed is amazing he loves to sleep in it. Cant wait for the next one to arrive

21. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Feeling completely stitched up by…

Feeling completely stitched up by BusterBox. 😠 Didn't realise I was signing up for 12 months, can't cancel subscription, and you don't even know what you're getting until the box arrives. Not great

20. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til BusterBox

Svar fra BusterBox

Hi,

I’m sorry you feel this way. I can see that we previously asked you for some information so that we could look into this and help you, but unfortunately we didn’t receive a reply. Without the requested details, we’re unable to access the specific information needed to assist you further.

When signing up, the system clearly gives you the option to choose between a 12-month, 6-month or 1-month subscription. The 12-month subscription is therefore selected at the point of sign-up rather than being applied without a choice.

As for the contents, BusterBox is designed to be a surprise for your pup each month, which is part of the fun. However, if your dog has specific preferences, dislikes or needs, we are more than happy to personalise the box where possible.

Please reply to our previous request with your details, and we’ll be happy to look into your account and see how we can help.

Warm regards,
BusterBox Team

Vurdert til 2 av 5 stjerner

IMPOSSIBLE TO CANCEL

I have to say i was happy with the products I was recieveing. Worth the money, not really but was worth it as you didnt have to think about it and you got something nice for your dog every month.

Now the bad part, canceling is impossible. I requested to cancel 12 months ago and was blanked but I thought my dogs enjoying it i will see through the next 12 months with it set to cancel however 12 month goes by and hasn't cancelled so contected them to get it sorted otherwise going to cancel direct through the bank which I think will be case.

Quite sad really as I enjoyed what I was recieving but left with a bitter taste to end it.

They need to do better when it comes to customer support.

14. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til BusterBox

Svar fra BusterBox

Hi,
We’re sorry to hear that you’ve been left with a bitter taste after previously enjoying your BusterBox subscription.

I can see that when you contacted us by email, we cancelled your account for you. We’re sorry that you feel you didn’t receive the level of customer support you expected, and we appreciate you taking the time to share your feedback.

We’re glad to hear you were happy with the products and found value in the boxes, and we’re sorry to see you go.

Best regards,
BusterBox Customer Support

Vurdert til 1 av 5 stjerner

Awful Company

I emailed to explain that my dog had passed and asked them to cancel the subscription but they ignored me and continued to try and charge me. Thankfully, I put a block on them after the first attempt.

The products aren’t great. Especially since I had a large dog, the treats were often so small he could barely be bothered with them. You could easily get better treats and toys for the same or better price in shops. Only good for the convenience.

8. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The boxes are amazing

The boxes are amazing. My puppy loves his new toys every month 💜
It's such a lovely way of getting quality toys and a joy to see a happy pup.

17. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love it!

My milo loved his first box! Good size toys and he really liked the treats. Although his favourite, of course - was the tennis ball!

Thoroughly impressed, we got a free bed with his first box and although slightly small for him he still makes it work! Quick delivery and nice quality too.

10. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great box of goodies for dogs!

Ordered after seeing adverts on Instagram and Facebook. Signed up for the 12 month box plan and received a free bed! The shipment arrived quickly, was packaged well and my puppy loves all of it, the toys, treat, bed and the box it came in. We are already looking forward to our next box arriving.

31. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Our first busterbox for bruno

I bought the Busterbox we got the deal with dog bed as well for Bruno. The bed is the perfect size for him, when he realised the box wad for hom he was so excited he loved everything that came in his Busterbox from the treats to the toys. Cant wait to see what he gets in his next order

30. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Impossible to cancel beware

As others have said be extremely careful. Like others I was sucked into a 12 month subscription. Toys are terrible quality our Patterdale destroys them in seconds. Was told could not cancel until 12 months were up. Set account to cancel, just logged on as I have received a notification that a box is on its way, even though cancelled and now time expired. It now says set to cancel in 13 billing cycles. Wtf? It seems the only way you can escape this is to cancel directly with bank, which I will do.

17. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My girl is a lab cross and She has a…

My girl is a lab cross and She has a strong jaw, and the toys sent are amazing. She likes to chew toys, and the ones sent suit her perfectly as they are for extra strong dogs. And the amount of treats and the selection is great. She loves her treats esp when training. Definitely worth the money.

20. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely brilliant honestly boxes are…

Absolutely brilliant honestly boxes are different every month and if u have any issues with ur dogs eating there toys ig balls lol they can stop sending them and change to teddys and ropes my dog gets sad when its not his delivery and he absolutely loves getting his delivery he goes crazy rips open the box in secs to see what toy he has i love seeing him so happy delivery service brilliant product are great quality but my dogs hust destruction 🤣 busterbox started small I'm also a member of top dog prizes I recommend buster box

29. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Shadow loves it

Shadow the labradoodle says his Buster Box is the highlight of his month and he always knows that it’s his box when the postman comes! The toys last really well despite him being a chewer and the treats are perfect for scattering in the garden and filling kongs!

27. juni 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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