Business Waste Anmeldelser 

3 367
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Massive thank you to Declan who has gone above and beyond to ensure than our collection services have been going ahead as planned and following up after each collection to keep me in the loop and... Vis mer

Vurdert til 5 av 5 stjerner

We would like to give a special mention to Izzi, their Internal Account Manager at Business Waste. Izzi has been incredibly helpful, professional and responsive whenever we've needed assistance. Sh... Vis mer

Vurdert til 5 av 5 stjerner

Kendra Mayall has been excellent. We had a missed collection but she followed up withe the depot and provided us with regular update until the depot got the issue resolved. Mistakes happen, but acknow... Vis mer

Vurdert til 5 av 5 stjerner

Being a customer since 2018, the company have been easy to deal with, any issues raised are sorted promptly and professionally. Would highly recommend them and Charlotte in the company always happy to... Vis mer

Informasjon om virksomheten

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Opplysningene stammer fra ulike eksterne kilder

Business Waste operate all types of commercial waste management collection solutions throughout the UK. Contact us today and save 30% on your current costs.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 93 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(3 367)

397 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

I'm relieved to have finally left this company

I've been a customer of business waste for just over 2 years as they were recommended to me for sharps collection. Although the customer service provided by the head office is generally good, the organisation of the actual sharps exchange has always been inefficient, lots of miscommunication about dates/times/size of box etc. I did try to leave once before so they switched the local service provider but it didnt make a difference. The final collection this time has dragged on for 7 weeks, again due to the contractor turning up on my days off as well as lots of frustrating forwards and backwards about the size of the bin, asking me to send photographs of it etc - I was contracted for a particular service, so surely they should know what i've got! I'm very relieved to have finally left this company, the price is not really competitive and what I actually need is efficient service at the point of exchange. Not recommended.

10. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Business Waste

Svar fra Business Waste

Good Afternoon Sarah,
Thank you for taking the time to leave your feedback, and also for speaking with me further about your experience.
Firstly, it is lovely to hear that you found the customer service provided by our team to be generally positive.
We are genuinely sorry to hear about the difficulties you experienced with the collection side of the service. We completely appreciate how frustrating the delays and miscommunication regarding your sharps container must have been, particularly when you had already raised concerns with us previously.
As discussed, your account has now been closed as requested, and I have also arranged for the remaining credit on your account to be refunded to you today.
We have ensured your feedback has been passed on to the relevant depot, as it is important that they understand the impact these issues have had on your overall experience with us. Your comments are also valuable in helping us identify where the service could have been better coordinated.
Although we are sorry to see you leave, we really do appreciate your feedback and the time you have spent with us. Should there be anything further I can assist you with, please don't hesitate to get in touch.
Kind regards,
Lily Hall
Customer Service Team Leader

Vurdert til 5 av 5 stjerner

5 stars

5 stars! The prices are excellent and the customer services is always exceptional. I have had especially very positive experience with manager Daniel Greenwood who went above and beyond to assist me with my inquiry. Very kind and highly professional. Thank You!

6. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very helpful

Business Waste take care of our business waste with a great service; they offer competitive pricing and good customer service. Evie dealt with our needs very helpfully and was always checking up on our bin delivery to ensure that everything went smoothly.

2. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Service, Great Savings and Expert Advice

We recently dealt with Adam from Business Waste and honestly couldn’t recommend him highly enough!

Adam was extremely helpful from start to finish and managed to save us money in areas we didn’t even realise were possible. He also helped us sort out our general cleaning contract, which had been causing us ongoing issues and was something we didn’t think could be resolved from outside the business.

Adam absolutely knows his stuff, but what really stood out was how friendly, approachable and easy to deal with he was. He took the time to understand our needs and genuinely went above and beyond to help.

We’re really pleased with the service we received and would highly recommend Adam and Business Waste to any business looking to save money and get their waste and service contracts working more efficiently.

3. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service from start to finish

Great service from start to finish. Reliable collections, friendly staff and no hassle. Would definitely recommend for any business!

Adam Cunningham was amazing from start to finish would definitely recommend adam 100% for future business's

8. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company are an absolute nightmare…

This company are an absolute nightmare to deal with! Constant missed collections, drivers lying about not having access when cameras show they haven't shown up, then trying to still charge us for the missed collection. We cancelled the service due to breach of contract on their part, and it took weeks of chasing and nagging for them to remove their property, and they had the audacity to keep trying to charge us for the missed collections, and then again for the eventual removal of their bins that they abandoned on our premises for so long. AVOID

8. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til Business Waste

Svar fra Business Waste

Good Afternoon Chloe,
Thank you for your feedback and your time on this matter, I appreciate how frustrating the collection issues have been.
Following our discussions, we mutually agreed to end your contract outside the usual terms. Our investigation found that some collections were unsuccessful due to shelving in the container or difficulties accessing the site.
We have now cleared all outstanding charges to bring the matter to a positive conclusion. There is nothing further for you to pay.
If you would like to discuss anything further, we would be happy to communicate with you in writing when convenient.
Kind Regards,
Lily Hall
Customer Service Team Leader

Vurdert til 5 av 5 stjerner

Great Service

Declan was a pleasure to deal with, took the hard work off my hands and came back to me swiftly with prices and a very easy set up. Would highly recommend

8. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Solid waste Management Broker

Ultimately all waste management companies are much the same, you gotta pick your poison..
Having said that, at least BW has a local and competent team that answers the phone and sorts any issues requests. Declan in this case dealt with the request promptly with clear comms.

7. september 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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