Bulova Anmeldelser 

Had minor issues with my automatic watch that got worse and I sent it in for service. They fixed my watch and then alerted me it was shipped back to me. Two weeks later and they don’t know where it is, it was lost. I escalated this to Victor who told me I should be grateful because now I have a $575 store credit, and the watch was purchased on sale so I’m “coming out ahead”. Terrible customer service, they essentially stole my watch and refuse to send me a refund, even for the sale price I paid. Only offering as store credit. No thanks, I already suffered thru one defective watch.

Terrible customer support. I've been trying to phone to buy a new clasp for my watch and noone ever answer calls. Ever. I once spent 1.5 hours waiting in the queue or whatever, and gave up

I bought a 96A101 wrist watch and wore it for a few decades problem free... upon starting a job in carpentry I quickly discovered that the automatic aspect didn't like hammer action and the regulating wheel ceased to function thus the watch would not wind. I had it initially serviced at a local "mall" type store and they swapped the skeliton mechanism for a solid style one that not only was crooked but the hands lost ability to stay on the axle... shame on me. I then sent it direct to bulova and after months they sent an estimate I was ok with to replace the mechanism and restore the watch... problem was they wanted to put a solid mechanism into it (like the mall) Despite only using "genuine bulova parts" they couldn't source a skeliton mechanism and as this was the main reason I bought the watch I told them I refused to accept it back d they can simply scrap it. I won't e fooled again and pay additional money to deteriorate a decent product even further. I have other watches.

Silver earrings (32,95 euro) came from China and turned out to be plastic. Worth no more than half a euro.

After only one month and a half, scrathes appeared on the glass of my 98B302 bulova watch. I have had a tissot watch for 15 years, and that's never happened. I really don't know when/where/how I made these scratches, but I swear that I was very careful about my watch. Bulova watches are way too fragile, so think about it before buying one. More than 400€ gone.

Sign up now and get 10% off your first order....Good luck with that trust me it won't paste and don't bother typing it in either...false advertising. Sent an email and they sent me the same code which doesn't work.

Garbage,birthday present for wife.doesnt work out of box!sunday so no customer service either!dissapointed p/o ed. All smile when gave her the present slowly turned to disgust. She was good about iy
T my heart broke! Do not waste your money?

I have a Citizen EchoDrive Titanium and a Bulova Precisionist 97B110 watches. Both are good product but the customer care service at Bulova Canada is bad….I’ve been waiting for a simple answer since November 22 2023, using the customer care email. The only reply received yet is that they would respond in two business days…I also left a post on Bulova.com Facebook…No reply as well….Bad customer care experience so far…Not impress

Really disappointed with Bulova watch brand . Despite a 3 year guarantee company refused to honour the guarantee after the stem fell off just after a year . The watch was a present to my wife and only subject to light use . Fortunately the Jeweller F.hinds have been very helpful and offered to repair the watch .
Bulova 3 year guarantee is worthless in my opinion . There decision appears to be arbitrary and no readdress .Buyer beware if you purchase this brand which appears to be going backwards in terms of customer care .

My beautiful watch stopped keeping correct time shortly after purchase. I mailed watch in for service/ warranty work. Tracking shows that watch was received 21 days ago, yet NOBODY has made any contact with me to verify that, nor have they responded to any emails,etc. I'm beginning to think I may never see my watch again. I'm so let down. This was a gift to myself that took me months to pay off. NEVER AGAIN! ( And I will certainly share my bad experience with others.)

Well I certainly should have checked out these reviews before purchasing my Bulova automatic watch. Though I regularly wore it, it lost time and being a kinetic movement this shouldn't happen. Not impressed having being told it would take six weeks but ending up waiting 3 months for it to be repaired. I asked if they were going to extend the warranty being I hadn't had the watch for 3 months, not a hope! Now the warranty has ran out I've now got another problem with the fancy wrist strap catch occasionally opening up, very annoying. Having previously given up on my trusted Seiko kinetic watch after 15+ years (only because of the broken wrist strap) I've decided to pay and get it fully refurbished and bin the crap Bulova. They may be good at designing good looking watches but that's were it ends

I own two bulova watches.
One is good looking but is just kinda meh..messed...
The other is a precisionist dive watch that I absolutely love. Well until the battery died. It was still under warranty so I sent it directly to bulova.
It literally took 3 months for them to even acknowledge that they had recieved it. I just got off the phone to pay them for the worst customer service ever. Oh and a battery, total: 80 bucks. Not to mention, two additional weeks to repair it. I have a Tissot, and that's the entire time it took to fix it, including the shipping to and fro.
I really like bulova, but this is completely over the top bad business.

I just bought a $480 Bulova watch today and the seconds hand is way off. Tried setting it many times and won't set. I had a $110 Nixon watch for 10 years and never had a problem. This is super embarrassing and makes me regret buying your brand. What a waste of money. This was birthday present. Happy fing birthday.

I have two Bulova Accutrons from the 1960’s when the brand was a leader in innovation. Modern Bulova watches are just rubbish. Most have a mineral glass crystal and a cheap Miyota 8215 movement. They are just expensive junk and it’s sad to see a brand fall so low.

Watch is garbage. Amazon would not do anything about it and basically told me Iam on my own. Not a cheap watch. But as Amazon does, they don’t help. I know it’s over a month but I bout it from Amazon not a third party. Bulova would not help. They said they fixed it twice. It still doesn’t work. DONT BUY BULOVA.

Bulova have implemented tracking chips inside the watches without customer knowledge and consent.
A major privacy issue.

I literally got rid of my Bulova watch because of the horrific wait times to get a Bulova customer service rep on the phone. Too cheap to hire enough people I guess. NO CALL BACK feature either as most legit companies have. The service overall is rotton. Bought a Seiko and the watch is great and I get a rep within 2 minutes each time I have called.

I brought a bulova watch about 10 years ago & paid like $1000 for so I aways though you can get a watch like this repaird, I messaged bulova & they can't buff out screen change my battery or replace stones on the strap, I also get find a single person in this world that would touch it. Bulova is a complete waste of money, they should be able to fix old watches not just watches that are a couple years old, you might aswell just throw your old bulova in the bin once it stops working, but top brands can get parts for life

Do not buy a watch from this company unless you want to be forking out £40 every time you need to replace a battery that is only guaranteed for 12 months.
The Bulova watch I purchased 18 months ago stopped working so I returned to the shop who informed me that the watch had to be returned to Bulova to replace the battery. The battery they fit has a life expectancy of up to 2 years maximum. Don't be conned by this manufacturer. As well as the extortionate charge they take between 6 and 8 weeks to return the watch.

I bought a nice and rather expensive Bulova watch on a Transatlantic crossing on the Queen Mary 2. Great watch. But the watch band broke. I mailed the watch to Bulova/Citizen Watch repair. They held my watch for at least 7 months. Each time I contacted them, they said they were on back order for the correct band replacement. After 7 months, I received notice from the company that they no longer carry a band replacement for my fine watch. Instead, they offered me a mere credit of $250 toward a new Bulova watch. However, I had to give them my $500 watch in exchange for the $250 credit. Is this fair business practice? I think not. They should have been able to replace band on my watch, which was only 4-5 years old. To me this is bait & switch and a disgrace from the Citizen Watch Company. Shame on them. I will be writing additional negative reviews on other websites because I think the company was cheating me.