Britishbathroomcompany Anmeldelser 

1 175
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I placed an order over a month ago and paid in full at the time of purchase. Some of the items were due to be dispatched during the week commencing 31 August, but I still have not received them.... Vis mer

Vurdert til 5 av 5 stjerner

Great toilet roll holder looked like the picture and am very pleased as I couldn't find this anywhere else as it was sold out with other companies. Delivered fine and was in super condition on ar... Vis mer

Vurdert til 5 av 5 stjerner

Recently purchased a Euroshowers Double Corner Wire Basket to replace my previous one as the chrome had started to tarnish (after 6 years). Chose the British Bathroom Company as they less than half th... Vis mer

Vurdert til 5 av 5 stjerner

I been looking to replace my old Roper Rhodes Wooden Toilet Seat for a while. I was pleased to have found an upgrade to my old one, this one is soft close and in the colour I had been looking f... Vis mer

Informasjon om virksomheten

  1. Rørlegger

Opplysningene stammer fra ulike eksterne kilder

We are a small family business based in Yorkshire and we provide Bathroom and Kitchen items at everyday Low Prices, our pricing is clear and our service is provided by real people giving the personal touch. We can provide bespoke quotations upon request.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har svart på 56 % av de negative anmeldelsene sine

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3,5

Alle anmeldelser

(1 175)

217 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Five star experience!

I’ve ordered everything through Sam. He was extremely helpful right from the start, I just told him the measurements of my bathroom and he worked out the rest! This made the whole experience of buying my bathroom stress free. The delivery was prompt and I was always kept up to date with everything. Would recommend buying with Sam to anyone!

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Delayed delivery

My order wasn't processed properly but once it was, it was sent express delivery to make up for the delay. Much appreciated.

3. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service

Order a radiator, heard nothing about delivery for 2 weeks. Phone the company, they said it was in stock so no idea why it wasn't sent out. Delayed my project. Sent radiator, and a few days later it was delivered to the wrong address. Project delayed further. Eventually sent out another radiator. Company very apologetic and said they would give me a partial refund, but never did. Emailed to ask them if they were going to give me a partial refund - no response to email. All in all, pretty shambolic experience in terms of the order not being sent out, delivered incorrectly and then not being true to their word with a partial refund. I'd strongly recommend avoiding this company if you can find an alternative. Very unsatisfied customer.

Order Reference: 10968 (WEB10968)

26. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Britishbathroomcompany

Thank you for your feedback, and we’re very sorry to hear about your experience.

This certainly doesn’t reflect the level of service we aim to provide, particularly with the delays, delivery issues, and the lack of follow-up regarding the partial refund.

We would very much like to investigate this further and get things resolved for you. Unfortunately, we’re unable to locate an order under the name provided, so we’d really appreciate it if you could contact us directly with your order details. This will allow us to look into exactly what went wrong and ensure the matter is properly addressed.

Please get in touch with our customer service team at your convenience

Vurdert til 1 av 5 stjerner

Terrible experience waited 9 days for…

Terrible experience waited 9 days for my item then had to phone only to be told that it was going to be sent out that day no apology or anything no contact won’t be using again

20. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Britishbathroomcompany

Thank you for your feedback, and we’re sorry to hear about your experience.

We completely understand your frustration with the delay and the need to chase for an update. This isn’t the level of service we aim to provide, and we apologise that you were left feeling this way.

While we would expect that an apology was given during your call, it’s clear that this wasn’t conveyed in a way that reassured you, and for that we’re very sorry. We’ll take this on board to ensure our communication is clearer and more proactive going forward.

Thank you again for your feedback, it’s appreciated and helps us improve.

Vurdert til 2 av 5 stjerner

Charged extra after 2 weeks!

Purchased a valve online only to receive an email almost 2 weeks later saying the price was wrong and they needed to charge me an extra 50%. Even if it was a genuine error I would never do that. Didn’t even offer free postage or anything just an apology. I’d never run even a small business like that. If you can’t absorb an extra 20-30 quid because of your own screw up then probably best to wind things up now. Won’t use again.

24. april 2026
Vurdert til 5 av 5 stjerner

I ordered a set of bib taps

I ordered a set of bib taps, they arrived quickly, they were very well packaged, good value and they look great - the best looking bib taps i could find online. I’d definitely order from this company again.

10. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A good company to buy from

A good company to buy from, with a good range of products all competitively priced. Knowledgeable technical staff and very helpful sales staff. In particular if something is unfortunately damaged during delivery their response is excellent, with an immediate replacement. I would definitely recommend…

2. april 2026
Vurdert til 1 av 5 stjerner

Inferior replacement

Product received was a lightweight cheap plastic toilet seat, not an OEM Imex replacement.

19. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Britishbathroomcompany

Thank you for your review.

We’re sorry to hear that you’re unhappy with the toilet seat received. However, we would like to clarify that the seat was ordered directly from IMEX specifically for this range, and as such, it is not possible for you to have received a non-OEM product.

We also note that you have not contacted us directly regarding this matter. Had you done so, we would have been more than happy to look into this for you and work towards a resolution.

If you are still experiencing an issue, please get in touch with us directly so we can assist further.

Vurdert til 5 av 5 stjerner

Excellent shopping experience from start to finish.

Finally found a reasonably priced replacement toilet seat for my RAK toilet. Ordering was simple. It was delivered quickly and well packaged. Simply removed old seat and clicked in the new one. I didn't have to mess around with the fittings. Overall good experience from start to finish.

7. april 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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