Bravissimo Anmeldelser 

887
•
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I’ve been using Bravissimo bras for years and used to be such a fan but in December I bought a bra that broke within 6 months. I spoke to them expecting an easy fix but they refused claiming tha... Vis mer

Vurdert til 5 av 5 stjerner

For me, bra shopping is like going to the dentist,it's painful and upsetting!! I went to the Exeter branch following a fitting that morning at John Lewis which hadn't been a positive experience,... Vis mer

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Vurdert til 4 av 5 stjerner

I have been buying their products for years both bikinis and underwear online and in store - don’t get me wrong love their products but when I spend £117 on bras should I have to pay £5 delivery? Othe... Vis mer

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Vurdert til 5 av 5 stjerner

I am really late writing this review…sorry I went into Bravissimo in Reading on Saturday 8th August. I was hoping there was a chance to be measured however didn’t have an appointment. I wa... Vis mer

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Informasjon om virksomheten

  1. Dameundertøysbutikk

Skrevet av virksomheten

Bravissimo is an award-winning multi-channel retailer that sells lingerie, swimwear and a unique range of clothing for women who are D-L cup. Bravissimo aims to inspire its customers to celebrate their figures and feel good about themselves and to make shopping with us a fun and confidence-boosting experience. Bravissimo offers its customers a wide choice of styles as well as friendly and knowledgeable fitting advice, set in an environment that is inclusive, supportive and celebratory and is dedicated to doing the best for its customers as well as providing an outstanding level of customer service.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

887 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 97 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(887)

129 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Experience at Bravisssimo Westfield White city

I went to the Bravissimo for the first time in years and had such a great experience. I was helped by Shaz (i hope I got her name right) and she was able to get me fitted in the right bra so quickly. She got my exact size the first time (even for a strapless bra!). Would definitely come again.

24. mars 2026
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Svar fra Bravissimo

Thank you so much for your lovely review, Satta! We hope you're feeling absolutely amazing in your new size, and we hope that you come and see us again for a catch up very soon.

Love, Bravissimo x

Vurdert til 5 av 5 stjerner

Fabulous Kathryn in the Liverpool store

What an amazing experience today in your Liverpool store - I took my young teenage daughter who is neurodivergent and has a physical disability. We really needed some help and advice on a well fitting bra which would also be comfortable due to sensory difficulties. The lovely Kathryn had the perfect manner with my daughter, listened to what we wanted and put her at ease straight away- just even choosing the larger changing room for us so I could go in and assist. She was very patient and brought us some lovely styles. She was very considerate of my daughter’s needs in a discreet and understated way. We came away with 2 bras and more on order. Won’t hesitate to come back again. Thank you Kathryn.

14. mars 2026
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Svar fra Bravissimo

Thank you so much for taking the time to leave this lovely feedback! We're so glad that your daughter left with some bras that fit and feel amazing, and we'll look forward to seeing you again soon!

Love, Bravissimo x

Vurdert til 5 av 5 stjerner

Discreet, friendly and personal service.

I had my first ever bra fitting on Friday the 13th, at the age of 75! I walked into the Bath shop without an appointment and the kind staff flexibly fitted me in as I had nowhere else to be on a rainy day.
Having lost 6.5 stone, I knew I was wearing the wrong size bras but was surprised to discover my correct size is 40GG (having started at 48H 10 months ago!) The very patient Casey brought me many different styles to try on and I left wearing the most comfortable bra I have ever owned, plus another in a different style. As I now swim every day, I know I’ll be back soon to get a new swimsuit, which Bravissimo also have in different cup sizes. I still have more weight to lose, so I’ll also be needing another fitting later this year and shall really look forward to revisiting this friendly shop.

13. mars 2026
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Svar fra Bravissimo

We can't express enough how lovely this is to hear! We hope you're feeling absolutely amazing in your new size, and we hope that you come and see us again for a catch up very soon.

Love, Bravissimo x

Vurdert til 5 av 5 stjerner

Amazing virtual fitting so supportive

Amazing virtual fitting so supportive, helpful and kind. Great quality product easy returns and exchanges. Stores are always beautiful, best place to buy bras.

11. mars 2026
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Svar fra Bravissimo

We're really pleased that you found our Video Fitting service so helpful, Kezna. Thanks so much for taking the time to write your feedback, we hope you're loving your new bras!

The Bravissimo Team x

Vurdert til 5 av 5 stjerner

Excellent customer service and advice

Following a recommendation from a good friend and after unsuccessful bra fittings in other stores. I am very happy with my recent visit to the Brighton shop.
I felt very welcome & heard by both the receptionist and Nola, the young lady who helped me with the bra fitting.
All I wanted was a practical and comfortable good quality bra. I left the shop with 3 purchases: Ultimate Comfort bra, Cora Bralette Bra & briefs. This is seriously the best bra & briefs I have. It's also important to get proper advice on how to look after your underwear.
Very polite, professional, attentive and honest staff.
Keep up the good work. Thank you.

3. mars 2026
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Svar fra Bravissimo

Thank you so much for the 5-star review, Maria! We are delighted to hear that you had a lovely time in our Brighton shop, and that Nola fitted you in bras you feel amazing in. We hope to see you in store again soon.

The Bravissimo Team x

Vurdert til 5 av 5 stjerner

Can’t believe I didn’t try the brand…

Can’t believe I didn’t try the brand sooner! I was fitted by Abi over a virtual fitting which was such a lovely experience, I felt really comfortable and she then went through different bra styles. I am a 34HH and there is rarely anything on the high street that fits nicely and looks good too. The bras are lovely and so comfortable, I will definitely be ordering more!

5. mars 2026
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Svar fra Bravissimo

We're so happy to hear this, Isobel! Thank you for your lovely review- we've made sure Abi will see it too, as she'll be over the moon.

We're here to help whenever you need us, and we've got lots more gorgeous styles and colours planned for the rest of this year to help you keep your bra-drobe stocked with lovely treats!

See you again soon,

Love
The Bravissimo Team x

Vurdert til 5 av 5 stjerner

TOP NOTCH CUSTOMER SERVICE CHARLOTTE!!!⭐⭐⭐⭐⭐

TOP NOTCH customer service to the amazing Charlotte, from your Westfield White City branch!⭐⭐⭐⭐⭐ I was apprehensive about what bra to buy, and was a little nervous as I hadn't been for a while, and wasn't sure what would suit me. I selected a few bras I liked to try on, and when Charlotte came and checked on me—with her expert eye—she successfully got me the right sized bra that housed me perfectly, also in a different style than what I chose, and omg... her choice was chefs kiss!!!🥹👌 I was SOOOOOO happy!!😍🙌 You have a wonderful staff member with Charlotte, a true asset to your company who deserves all the credit! She was extremely patient, kind, friendly and bubbly—exactly the right individual to represent the essence of customer service!🫶

3. mars 2026
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Svar fra Bravissimo

Hi Wynter! We're so delighted to hear that you had such a wonderful experience in the Westfield Store with Charlotte. This is why we do what we do, so thank you so much for leaving this heart-warming review. We hope you continue to love your lovely new items and we'll look forward to hopefully seeing you in store again sometime soon.

Love,
The Bravissimo Team x

Vurdert til 5 av 5 stjerner

I have just left Leeds Victoria Quarter…

I have just left Leeds Victoria Quarter store and met Sue, the lady who changed my life. after years of digging in wires straps and general discomfort, Sue introduced me to the Ultimate comfort bra, no wires, butter soft, minimising my boobs and importantly fitting every ounce of flesh inside. Thank you Sue so much xxx

3. mars 2026
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Svar fra Bravissimo

Hi Anne, thank you so much for leaving this wonderful review. We're so delighted to hear that you had a life-changing fitting experience with Sue in the Leeds shop. We hope you continue to feel comfortable and uplifted in your lovely new Ultimate Comfort bra. We'll look forward to hopefully seeing you in store sometime soon!

Love,
The Bravissimo Team x

Vurdert til 1 av 5 stjerner

Bait and switch

Unfortunately having a terrible experience with them. They’re running a bait and switch on me really here. Was told by a representative facilitating my exchange that it would be an even exchange for size. I confirmed. I reached out again during the exchange process as well after trying another bra and was wondering if I could change the size on the exchange if my bras hadn’t got there yet, and was given fit advice that I didn’t really agree with but decided to take. That representative assured me there’s free exchanges until you find your fit, I still don’t agree with her advice.. After they have me send the bras back, they are leaving me a voicemail and telling me I have to pay a balance now to receive my exchange. What? I specifically confirmed it would be even prior because If it wasn’t going to be even, I wanted to order a band extender and try that or hold onto them as I’m losing weight. Instead, I got coerced into sending back bras I otherwise would have kept if the company had been honest and shared with me that they would then turn around and charge me for the exchange. This was done in absolute poor and embarrassing taste.
ETA after company’s response: I DID reach out to the company prior to writing this and have not been responded to. So the response is generic.

1. mars 2026
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Svar fra Bravissimo

Hi there, we are ever so sorry to hear of your experience when speaking with our Customer Services Team regarding your exchange. We would really love to talk through this further with and get this resolved, please give us a call on 01926 459 859 or email us on customer.services@bravissimo.com. - Love, Bravissimo x

Vurdert til 1 av 5 stjerner

Disappointing visit

I visited the Edinburgh store on 12th February, hoping to be fitted for a bra. I approached the women at the desk and she couldn’t give me a space until the next day, which was fine, but her manner and attirude made me feel like I was an inconvenience and she was doing me a favour by giving me an appointment. I said I would have a look around, which was fine, however stock on the shelves was disappointing, very few bras, not much variety of sizes, and although we spent some time looking, and a member of staff was returning items to shelves, not once did anyone speak to us or ask if we needed any assistance. I have been a customer of the Edinburgh Bravissimo store for over 20 years and shopped in their Multrees Way store and always had excellent service. I could walk in, try on bras, ask for advice and never felt I was being a nuisance, but that is exactly how I felt this time. I didn’t try any on as the limited size availability meant my size wasn’t there and the staff didn’t give off, “I’m here to help” vibes. In Multrees Way there was always plenty in stock and a the majority of styles online were available in store. I have to say, I don’t think I’ll be rushing back.

12. februar 2026
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Svar fra Bravissimo

We're so sorry to hear this and absolutely understand you'd be feeling disappointed. We would love to help resolve this for you. Please can you call us on 01926 459859 or email us at customer.services@bravissimo.com. We're here from 8.30am-10pm weekdays and 9am-7pm at weekends.

The Bravissimo Team x

Vurdert til 5 av 5 stjerner

Visited the Chester branch without an…

Visited the Chester branch without an appointment and couldn’t have been treated better. Although I was feeling a little apprehensive about being fitted for my new bras, I really shouldn’t have been as Julie put me at ease straight away. Within five minutes, she had bought me a selection of bras that fitted beautifully and the most difficult task was deciding which ones I preferred! Will definitely recommend to my friends and I will be visiting for a swimming costume soon. Brilliant service which is a pleasure to experience. Well done Bravissimo.

27. februar 2026
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Svar fra Bravissimo

Thank you so much for your lovely review of our Chester store! We're really pleased to hear Julie helped you feel at ease and was able to find your perfect fit during the fitting too.

We hope you're enjoying wearing your new Bravissimo goodies, and feel fabulous whenever you wear them. See you again soon!

Love
The Bravissimo Team x

Vurdert til 2 av 5 stjerner

What has happened to bravissimo?

What has happened to bravissimo? I have been buying bras and swim suits there for years and years. I have a good everday underwired bra that I regularly buy. Recently I've bouht things I am disappointed with and feel badly advised about. I went in for a fitting for a comfortable bra (to wear at home when relaxing) and got a great bra/crop top and then a bra that I found out was for after surgery - its not supportive, weird shape and unsuitable (as I have never had surgery). I bought a swimsuit that has an uncomfortable seam on the bottom. I just dont know why the seam is there? I dont feel confident with the fitters anymore and think I might try and find somewhere else. What a shame

27. november 2025
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Svar fra Bravissimo

We're really sorry to hear this, Carolyn, and would love to help resolve this for you. Please can you call us on 01926 459859 or email us at customer.services@bravissimo.com. We're here from 8.30am-10pm weekdays and 9am-7pm at weekends.

Vurdert til 5 av 5 stjerner

Excellent service at the Solihull store…

Excellent service at the Solihull store in fitting me with a sports swimsuit. The assistant, Cerys, who fitted me was very friendly and helpful, bringing different styles and sizes for me to try on. Her advice and assistance was invaluable and I ended up with a completely different size to what I had thought. I’m really glad I had a fitting, as It fits perfectly, with no chafing around the arms when swimming. Exceptional and friendly customer service, thank you. Very happy customer .

19. februar 2026
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Svar fra Bravissimo

We are so pleased to hear your fitting was super successful, Helen, and Cerys was able to find you exactly what you need.

We hope you enjoy swimming in your lovely new swimsuit and that you'll come and see us again soon.

The Bravissimo Team x

Vurdert til 2 av 5 stjerner

Ho ordinato un reggiseno dall’Italia

Ho ordinato un reggiseno dall’Italia. Solo una volta arrivato al mio ufficio postale ho scoperto 18 euro aggiuntivi, a quel punto ho contattato il servizio clienti del sito che mi ha informato essere a carico mio. Non so se l’informazione è sfuggita a me durante l’acquisto, sicuramente non è lampante, ad ogni modo se ordinate dall’Italia tenetene conto

23. februar 2026
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Svar fra Bravissimo

Hello Ali,

We're really sorry to hear that you weren't expecting to pay customs fees on your order arriving in Italy. As we are based in the UK and no longer part of the EU, there are customs charges applicable in EU countries, and we do mention this online. We have passed on your comments that it perhaps needs to be more prominent though.

Best wishes,

The Bravissimo Team

Vurdert til 5 av 5 stjerner

I had such a special experience at…

I had such a special experience at Bravissimo Oxford Circus, and I need to say a heartfelt thank you to Ruth. I’ve recently lost a lot of weight and was feeling quite vulnerable about being fitted again, but she made me feel completely safe, comfortable and supported from the very first moment.
She was gentle, encouraging and genuinely kind — not just doing her job, but really listening. At the end of my fitting she left me a handwritten note on my card congratulating me and wishing me well on my journey. It actually made me a little emotional. That small act of kindness meant more than she probably realises.
Ruth, you’ll definitely be seeing me again.

20. februar 2026
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Svar fra Bravissimo

Hi Michelle, thank you ever so much for taking the time to write such a lovely review. We are so happy to hear about your wonderful fitting experience with Ruth in our Oxford Circus shop. She will be so pleased to hear how you feel, and we hope you're feeling amazing in your new bras. We look forward to seeing you in store again soon.
Love, Bravissimo x

Vurdert til 5 av 5 stjerner

Brilliant customer service

I went for a bra fitting at the shop in Oxford today.
The service was very good. They are extremely good at listening to the customer and what they are looking for.
They are prepared to take time with you to try many bras.
They go beyond just looking at sizes to bust shape and ensuring it fits well.

19. februar 2026
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Svar fra Bravissimo

Hi there Kate, thank you so much for your wonderful review of our Oxford Shop following your visit! We are so happy to hear that they were able to help find your feel good fit in some styles you love! We will of course pass this onto the team - Love, Bravissimo x

Vurdert til 1 av 5 stjerner

Both bras underwire snapped !!

Although the fitting went well. Within a year both of my Elomi bra underwires snapped in half. With the bras costing a lot , I would expect them to last longer than that and I have never had a bras underwire snap before, although I do usually buy good quality. I will not purchase again from bravissimo as I would expect it to last longer! I will go to John Lewis a brand you can trust to do the right thing! As no offer of replacement from bravissimo customer service told fair wear and tear.

14. februar 2026
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Svar fra Bravissimo

We're really sorry to hear what's happened with your bras. We would really like to help and discuss this further, please do get back in touch with our customer service team on 01926 459 859. Our opening hours are Monday to Friday 8.30am to 10pm & Saturday and Sunday 9am-7pm.

Vurdert til 2 av 5 stjerner

4 bodysuits costing £200.

I have had these 4 bodysuits costing approx £50 each. The lace on 2 of them is flimsy, the other other 2 more sturdy. The black and the pink ones ripped quite badly after 6 months. the red and white ones are made with elastane so have lasted 10 months. I have gone online to look at new designs. poor results, just 4 in black and one in green with a high neck (so unable to wear this one under lots of clothes). I spoke with customer services and they said that there is nothing they can do about the ripped ones. I asked if they could give me a voucher towards buying new ones. they said no. Disappointing..........

10. februar 2026
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Svar fra Bravissimo

We're sorry you feel disappointed we're unable to help this time, Deborah. If you ever have a problem with a new item within a few wears, please let us know. We also recommend hand washing and drip drying only for all your delicate lingerie items to help them last as long as possible.

The Bravissimo Team x

Vurdert til 5 av 5 stjerner

Excellent Products and Customer Service

Bravissimo have an excellent range, and their products have been of high quality. Their in person bra fitting service is also excellent, especially when buying first bras for girls, and post body changes when you lose sense of your size.
I have been a customer for over four years and I keep coming back because you simply cannot fault their customer service. They deal with enquiries, orders, and issue with friendly, efficient and speedy service.

10. februar 2026
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Svar fra Bravissimo

We're so happy to hear you love shopping with us, Georgia, and have found our fitting & customer service works really well for you. We'll always do our best to help you find styles which you can feel amazing in.

We're on hand whenever you need us, and hope you'll love the new colours and styles we've got planned for 2026!

Love,
The Bravissimo Team x

Vurdert til 5 av 5 stjerner

Never shop anywhere else

I went to the Bravissimo store in Guildford and will never bra shop anywhere else. I have always struggled with bras as I have a small band and large cup size, but the employees really know what they’re talking about and recommended the ‘Millie Bra’ to me. I have worn it every day since and want one in every colour and style, it is incredible and I never thought I could feel so comfortable in a wired bra, whilst also feeling confident and sexy.

I went back a couple of months later hoping to find a strapless bra, having new hope in bras since my last visit while previously giving up on strapless because of my size. I explained all of this to the employee and she reassured me there is no size they cannot accommodate, and she did in fact find a bra that worked for me and made me feel confident and supported (the Curvy Kate strapless bra).

I love bravissimo and will be staying loyal, thank you for making me feel confident in myself after years of feeling the opposite.

Some of the bras are pricey but in my opinion worth every single penny.

14. november 2025
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Svar fra Bravissimo

We're so happy to hear you've enjoyed coming to see us in Guildford and that our fab team there have been able to help you find some styles you feel amazing in! We do have gorgeous new colours planned for Millie in 2026, so hopefully you'll love these as much as we do.

Looking forward to seeing you in store again soon, Amelia!

Love,
The Bravissimo Team x

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