BOVEM™ Anmeldelser 

136
TrustScore 3 av 5

2,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I have not received my item and they are asking me to rate it. Furthermore, your customer service email ID managed by one guy called, Adam. It is really bad. He replies whenever he feels like reply... Vis mer

Vurdert til 1 av 5 stjerner

⭐ نجمة واحدة تجربتي مع موقع BOVEM كانت سيئة جدًا. قمت بطلب منتج ودفع المبلغ، لكن لم يتم شحن الطلب حتى الآن. حاولت التواصل معهم عدة مرات ولم أتلقَّ أي رد على رسائلي. تجاهل العملاء وعدم الرد أمر غير مق... Vis mer

Vurdert til 5 av 5 stjerner

I was gifted a special essential package from here that included an orbit trimmer and globe trimmer. Yo, that is awesome and most importantly it's convenient! I usually used classical razor with chan... Vis mer

Vurdert til 5 av 5 stjerner

Bovem customer service were very prompt in responding to my queries about my malfunctioning shaver. The shaver was bought from your agent in 2021 and it was explained to me that the warranty has expir... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med hårprodukter

Skrevet av virksomheten

We explored the globe in search of the most precise manscaping tools so that you could explore yours.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

136 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,9

Alle anmeldelser

(136)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience with BOVEM

product was good, works as advertised. did not cut my skin. will definitely recommend to others

4. november 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Lyn,

Thank you so much for your review. We are thrilled to hear you have had such a positive experience with our product. Thank you for all your support.

Vurdert til 5 av 5 stjerner

Beste ding ooit.

1. november 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi matt,
Thank you for your review. The team is pleased to hear you are loving your BOVEM products. Thanks for all the support.

Vurdert til 5 av 5 stjerner

GOOD STUFF

Received the bovem shaver and my boyfriend absolutely loved it! Amazing product with great customer and delivery service. 5 stars is an understatement!!!

15. oktober 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Jane,
Thank you for your review. We are pleased to hear that your partner is loving the BOVEM gift – they do make the perfect present. Thanks for all the support.

Vurdert til 4 av 5 stjerner

It’s great

It’s great. Simple to use. Didn’t harm. The light is great Idea

The only thing it didn’t shave all the hair. I had to go over again.
Ido recommend

27. september 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Eran! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Vurdert til 1 av 5 stjerner

Ordered a charging cable and after 2…

Ordered a charging cable and after 2 months of chasing they finally shipped it out without even apologising.

6. juni 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi RS, we always aim to deliver a great experience, and we are sorry for this frustrating experience. Thanks for taking the time to bring this to our attention. We will use the feedback to improve and ensure this doesn’t happen again.

Vurdert til 5 av 5 stjerner

Customer service was excellent

Customer service was excellent. My complain was carefully handled and resolved by the team. Big thank you and keep it up.

1. august 2022
Logoen til BOVEM™

Svar fra BOVEM™

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Vurdert til 1 av 5 stjerner

Customer service officer lied to me to…

Customer service officer lied to me to say that I can’t cancel my order even though item had not been prepared for shipment at all.

4. september 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Trey, we apologize that our service did not satisfy your expectations. We've since offered a full refund for the subscription order and cancelled all subsequent orders on your behalf as well.

Thanks for taking the time to bring this to our attention.

Vurdert til 1 av 5 stjerner

Worse customer service EVER!

Received this product within a few days. Used this product 1 time and it was “ok”, no different than any other razor. Product went dead and will not charge (even used the cord provided). Tried to contact customer service several times via Phone # +19047853319 is not valid, email does not reply either and through my account from their website is just an automated instant message that says, “they will have someone contact me”. Yeah right, several days later and no response what so ever. It says they are located in Singapore. I know they are in a different time zone but come on! WILL NOT BUY FROM THEM AGAIN!

31. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til BOVEM™

Svar fra BOVEM™

Hi TH, we’re sorry to hear that your experience was not up to standards. We would like to further investigate your feedback and the issue mentioned but do not see an order associated the information you have provided.

Could you kindly drop an email over to support@bovem.co? Thanks in advance.

Vurdert til 1 av 5 stjerner

Not recommended

I do not recommend this item. First they misdivered it to another address. I told them that even though tracking shows “delivered” I have not received it. Their response was “Tracking shows it’s been delivered.” What kind of a response to the problem is that? I followed up and they didn’t respond. The next day my neighbor brought me the box, so I dropped emails with them. Today, just about six weeks after getting the item it stopped working. It does not charge and shows no signs of life. I emailed them to support at bovem.co and there is no answer. Tried to contact them through the website and it directs you to send them an email to the same address. I am going to open a dispute with my credit card tomorrow.

Some guy from customer service responded after several days asking for a video of the problem. I sent him one and he said that charging with non-BOVEM cable can damage the shaver. He didn’t even care that it was not charging with the BOVEM cable so I was trying different chargers and cables so that’s what he saw in the video. The manual didn’t specify that you have to use BOVEM cable and any way it is just a USB-c cable. If it’s good for a MacBook why can’t it charge this trimmer? Regardless, I told them all this and they stopped responding.

Eventually they offered a refund in exchange for taking down this review. I refused an they still told me that the refund will be issued in 2-3 days. Over a week later and no refund I disputed this charge with my credit card, and Bovem guys fought it by sending a letter to the bank with a bunch of lies saying that they inspected the trimmer and nothing was wrong with it, but the broken trimmer was in my possession all this time, so they could not have inspected it. Ugh... Thankfully, I had all my emails saved and my bank honored the refund. These guys stopped responding to me at all. What a bunch of shady characters!

As far as manscaping, this performs no better than similar trimmers on Amazon which sell at half the price and Amazon stands behind the buying experience. So if BOVEM charges double the price their customer service should be impeccable, but here you are getting a cheap trimmer for high price and no customer support. So you pay more for less.

I strongly recommend that you do not purchase from BOVEM.

6. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til BOVEM™

Svar fra BOVEM™

Hi there, we're very sorry for the frustrating experience. Thanks for taking the time to bring this to our attention. We will use the feedback to improve our delivery service and product to ensure this doesn’t happen again.

Vurdert til 2 av 5 stjerner

I'm very dissapointed with the service.

I'm very dissapointed with the service.
I Made my order on June 9, paid for the product anf for the transport that should be 4 to 8 days. The product arrived in Portugal on June 29 and got held on customs.
I had to pay almost 17€ in taxes (that should be included in the product price and today july 06 i still don't have the product with me.
Customs asked for the commercial invoice that i dont have as no email was sent to me with the invoice for my payment. I asked for the invoice on your chat support an received no answer.
Resuming, this order is being a complete failure at all aspects.

6. juli 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Bruno, we apologise that your recent experience with us was less than satisfactory.

Kindly note that as per our shipping policy, orders to Portugal may be be subjected to custom fees and our shipping cost does not include such fees. Upon your order's arrival at Portugal, we have proactively provided the order invoice to your local customs for a smooth clearance as well.

If you have any other feedback, we'd love to hear from you at support@bovem.co.

Vurdert til 1 av 5 stjerner
Logoen til BOVEM™

Svar fra BOVEM™

Hi Tiago, thanks for reaching out to us and we regret that your experience has been less than ideal thus far. You may refer to the trimming guide enclosed for the best grooming experience.

Should your product indeed be less than satisfactory, we do offer a 30-day money back guarantee – kindly reach out to our team at support@bovem.co!

We hope that this will be helpful for you and we'd like to hear from you if you have any other feedback.

Vurdert til 1 av 5 stjerner

I never received my item

I never received my item. Bovem ask ME to investigate the problem with the shipper. The shipper never replied to me.

Seems like others have had the same problem. I asked for a refund. We will see how hard Bovem makes me work to become whole. Avoid the problems, don't order.

14. juni 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Jim, we’re so sorry that your experience with BOVEM did not match your expectations. We've investigated the issue and while this does not happen frequently, your order was lost in transit We've since offered you a full refund for your order.

Your feedback is very important to us and would love to make things right. If you have any other feedback, we'd love to hear from you at support@bovem.co.

Vurdert til 4 av 5 stjerner

Smoother than normal shaver but if not…

Smoother than normal shaver but if not careful, it will still nicked the skin.

13. juni 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Viktor! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Vurdert til 1 av 5 stjerner

Worst online-shopping experience of my…

Worst online-shopping experience of my life.. Ordered the trimmer 1,5 months ago and still haven’t received it. Have asked for a full refund and now they have stopped responding. DO NOT, I REPEAT, DO NOT BUY FROM THIS BRAND. - YOU WILL BE DISAPPOINTED

6. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til BOVEM™

Svar fra BOVEM™

Hi Nicholas, we’re so sorry that your experience with BOVEM did not match your expectations. Our team has attempted to get in touch with you several times but to no avail. We've investigated the issue and while this does not happen frequently, your order was lost in transit We've since offered you a full refund for your order.

Your feedback is very important to us and would love to make things right. If you have any other feedback, we'd love to hear from you at support@bovem.co.

Vurdert til 5 av 5 stjerner

Tahnk

Tahnk you sor muah

5. juni 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Apizal, thank you so much for taking the time to leave us a 5-star review.

Vurdert til 1 av 5 stjerner
Logoen til BOVEM™

Svar fra BOVEM™

Hi Adrian, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please leave us any feedback at support@bovem.co.

Vurdert til 3 av 5 stjerner

I had a small cut while using the…

I had a small cut while using the machine.on one of the balls. You have to be too careful. Its better than the normal shaver but its not to that gentle to skin standard I expected.

17. april 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Nooruddin, thanks for reaching out to us and we regret that your experience has been less than ideal thus far. You may refer to the trimming guide enclosed for the best grooming experience.

Should your product indeed be less than satisfactory, we do offer a 30-day money back guarantee – kindly reach out to our team at support@bovem.co!

We hope that this will be helpful for you and we'd like to hear from you if you have any other feedback.

Vurdert til 1 av 5 stjerner

I purchased this machine knowing it was…

I purchased this machine knowing it was advertised as no niks and cuts ... it actually cut me pretty bad and a few niks it ruined my night wth the chick i was supposed to hook up with .
Contacted customer support probably the worst company ive ever delt with they couldn't even find my purchase order to complain
And this has been on going for 2 months now this machine is either a scam or i recieved a defective one. Hopefully someone will contact me soon regarding my review.
From Sydney Australia

14. april 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Charlie, thanks for reaching out to us and we regret that your experience has been less than ideal thus far. A member of our support team, Adam, was in touch with you several times to faciliate your request but was not able to find the order associated with your email, or your delivery address. At anytime, kindly get in touch with us with your original order number and we do our best to make things right.

We hope that this will be helpful for you and we'd like to hear from you if you have any other feedback.

Vurdert til 1 av 5 stjerner

Device doesn't turn on

Doesn't turn on

1. april 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Jake, we’re normally known for our exceptional product quality, and we regret that we missed the mark on this. You may reach out at anytime to support@bovem.co and send over more information about your defective product and we'll send over a replacement as per our limited-warranty policy immediately.

Vurdert til 1 av 5 stjerner

Taxes!

It what’s 15,99€ Taxes, and came 2 months to late

7. mars 2022
Logoen til BOVEM™

Svar fra BOVEM™

Hi Luca, we apologise that your recent experience with us was less than satisfactory.

Kindly note that as per our shipping policy, orders to Germany may be be subjected to custom fees and our shipping cost does not include such fees.

If you have any other feedback, we'd love to hear from you at support@bovem.co.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv