Bournemouth Airport Anmeldelser 

Terrible experience from Bournemouth airport. Completely understaffed and disorganised. Rude staff. Nearly missed our flight due to disorganisation. Left passenger stood in the corridor for an hour because they put the wrong people on the wrong plane! It used to be the preferred airport for local people and never used to mind paying extra to fly from there. However, things have changed it’s not worth the extra money, even rip you off in the car park. You’re better off going from Southampton or Bristol or even Heathrow and get a better service.

Everything is wrong with this airport!

Car parking at £5 just to drop off is a rip off, I used to think £3 was bad.

Once inside there is very very little to do. The shop was shut and the cafe although not extortionate, compared to airside is still pricey for what it is.

The luggage belt was broken - these things happen, but when you get off to a bad start it hardly puts you in the holiday mood. Speaking of moods, there was one make security officer who clearly does not enjoy his job. Surly, sullen, God forbid he smiled or exchanged conversation, he was just intent on making it a miserable experience. I think he was annoyed that after the metal detector, a frisk, use of the hand held scanner, another pat down & x ray of my flip flops he had to let me through.

Finally, the bar airside was charging £8.50 for a glass of wine or £7/8 a pint. Would really benefit from being a Wetherspoons, though not enough flights I’m sure for them.

Plenty of staff but they seem unprepared for a plane landing or taking off & as said before we were made to queue in the hot poly tunnel for a while for no reason.

Nice to have a local airport but not at the cost of being made to feel completely & utterly ripped off & that it’s cheaper to head elsewhere - avoid if possible & certainly take your own food & drink!

Security confiscated my credit card money clip because they said it was a multi tool. Not one blade or seated edge is on the clip yet a jobsworth Security woman confiscated it. Pathetic, provincial backward over priced airport

I returned from Alicante on 24th June. Whilst away, I developed some physical problems, which made walking extremely painful/difficult. I was dreading my walk from the plane to border control, but on disembarking, 3 ground staff saw that I was having problems and ushered me into a wheelchair, and transported me to the exit door. Embarrassing that a had to resort to this service, but in the circumstances, immensely grateful for their intervention. I wish to record my gratitude to the 2 young ladies who helped me, and another badly injured lady (the walking wounded).
On a general note, I enjoy using Bournemouth Airport. It is small/intimate and easy to move about. Yes, the restaurant is relatively expensive and a bit slow, but show me an airport restaurant that isn't.

Couldn't organise a p#+up in a brewery.
Had us rush through departures only for us to stand outside for twenty plus minutes in the baking heat. Then another twenty minutes waiting for the luggage to be loaded. Clearly this airport can no longer cope with the volume of traffic coming through it. Don't even get me started on the car park.
What am absolute joke of an airport. Now been sat on the plane for 2 and a half hours. All because Bournemouth airport didn't have enough staff to load the baggage. W T F

Son just phoned to days flight with Ryan Air. To Portugal. Andyouhave.left their luggage inBournemouth. They are on their Honeymoon.And now have to go shopping .Disscusting.
Mrs M Winder

They’ve got worse!! I didn’t think it was possible!! This time the “improvements” (new car park pay machines) into week 6 of disturbances, and completely messed up the car park Tuesday. 45mins to drive in and out. Levels of incompetence are beyond words.

First and last time using this airport. Got there early to have a bite to eat only 1 place to eat there in the navigator pub. I had burger and fries my partner chicken strips and fries. Food was awful was brought out cold and for 9.60 I would expect more than 3 chicken strips.staff were useless. There was a long que with 5 people behind bar and only one actually serving. It's up there with the worst places I've eaten in
Went to use the gents only to find all urinals were blocked and overflowing with urine,only 1 cubical was in use and floor was flooding with water and urine an absolute disgrace, and again on our return home toilets in arrivals were all blocked. Won't say to much about the staff at the airport bit found a couple really rude and miserable and very unhelpful. Would rather go to Gatwick than use this airport again.

What a joke their car park is 0-30 mins £5 just to collect someone. Arrived today and they have made it so difficult with cones that u have to drive into the car park. Long queue to get in and then it took 25 mins to get back out as their coin machines were not working, so they made u pay at the exit. I always liked Bournemouth airport, but not anymore, money making and greedy !

£5 to collect someone from this airport, daylight robbery, never using this airport again

I couldn't check in on line and a wonderful lady Bianca Mihu went out of her way to help me. It saved me £212. She is a credit to her work place. Very kind and patient. Thank you Bianca

Worst airport I’ve ever been to. Prices are high as they are in all airports but what you get for it is appalling. We ordered nachos, they arrived 30 minutes later cold, no attempt to melt the cheese, the jalapeños were freezing cold, straight from the fridge. And the nachos were smashed to bits, end of a bag just tipped onto a plate. Appalling. Add to that that the Wi-Fi is so slow you can’t use it and given there’s no phone signal you need it.

Just want to thank Elton and Christina at the airport yesterday. Amazing service when my husband was taken Poorly

Flew from Bournemouth Airport to Tenerife on Tuesday 28th February and returned on 7th March. Such a pleasure to have the opportunity to use our local Airport avoiding all the melee and stress experienced at London and larger airports. The reason for only 3 stars is the scandalously bad food and ridiculous prices at the departure cafe. We foolishly paid £22.10 for a plain bacon sandwich (2 dried up bits of bacon between 2 slices of bloomer bread) a bowl of lumpy porridge with sliced banana which had to be returned for some additional milk (only half eaten as it was still too stodgy) as well as a small pain au raisin and a flat white coffee (pictures of the poor offering available). The person serving in W H Smiths departure area could also do with a customer service course. All other airport services were excellent from check in to security and embarkation as well as passport control and baggage collection on our return.

Brilliant. Everyone is polite, courteous and efficient going & returning. Nice, helpful people seemingly working everywhere here and making for a surprisingly relaxing experience...

Leaving aside the £4 drop of fee (ouch!), we loved it.
With thanks.

The airport is not geared up for flight delays let alone normal busy times.
In the evenings the shops close and only the restaurant stays open. The restaurant is poor at the best of times. The food that comes out can be created by any of us. No need for a chef ! The food is as basic as you can get. No experience needed for that job.
Our flight was delayed and the restaurant fell apart. They offered less than half of the menu , they ran out of ice. The queue was ridiculous.
The food that came out was so appalling it was not worth eating .
You’re left with a 4 hour delay. Shops closed . Restaurant barely functioning. The airport cannot back up delays.

A badly run airport that calls itself an international airport because of flights to four or five countries. Like Bristol Airport you can not be dropped off by car as any car entering the airport has to pay just to drop off. The consequence of this is taxis and other cars have to stop on the road and block the main road to drop off. No buses go to this "Mickey Mouse" airport. Avoid!

Wanted to buy a couple of newspapers at WHSmiths today.
Informed no delivery.
Reflects the second rate airport services that Bournemouth International provides.
Make sure you get your papers before travelling to the airport.

Absolutely terrible management! Waited 1h for passport control. No other flights and only 2 people checking passports. Parents were forced to let their baby use potty in the queue.

Love flying from Bournemouth as we only live 20 minutes drive away, so very convenient. Car parking good and not too expensive. Usually no long queues and through check in and security very quickly. Toilets clean. Restaurant and surrounding areas clean.The only problem we find is the food in the restaurant. Not much choice and overpriced. You can't get all day breakfasts, they finish somewhere around 11 am. Being the only restaurant there you can't choose to go somewhere else. Another eatery would be good. Another shop would also help with less expensive snacks and drinks, magazines etc. Also don't like the ordering app! Otherwise always happy to be there going on holiday!