Bournemouth Airport Anmeldelser 

Having lodged noise and new flight path complaints to the *environmental* team and even being told a pilot *got lost* as an answer to why a commercial aircraft was flying so low over your are (thanks Debbie) it’s become quite clear that this Airport doesn’t care about the house occupants, environment or any of the people that have the misfortune of living near this badly run organization. This is especially important as they seek permissions for any expansions. The appear to take your calls as a joke (only made 2) and you can almost taste the comedy factor being enjoyed by other minimum wage employees within earshot of the person taking the call. Private jets and commercial aircraft seem to making their own rules as the sky above Avon Castle / Ringwood take on a new nuisance. I have never flown from this place but can only assume the other bad reviews paint a picture of a total lack of care across the board

I flew from Bournemouth on the 15th July and I cannot fault the parking and the special assistance.
I was assisted by Tyrone who was absolutely amazing and made the whole airport experience completely stress free.
Tyrone is great to chat with and the perfect personable caring individual to assist without judgement.
I would fly from Bournemouth again purely for the assistance which was the best I’ve ever experienced.

Terribly slow through security at 6 am. Staff need a medal for working at this airport. Cafe chaotic, dirty, and expensive. Toilets dirty at that time in the morning is disgraceful. Lots bad reviews for this airport, it needs someone to sort it out. Will not fly from here again

How can an international airport not have any decent transport links and no car hire facilities.

The rudest human being I’ve ever come across at security
Took a sudden dislike to me when we came through the fast track-dismantled everything while 2 other members of staff proceeded to talk about me and how Craig had had enough of me already in front of my child
Being a single mother travelling it would be nice to feel comfortable when leaving our home airport-instead my child was in tears and then didn’t want to go on holiday-so thank you Bournemouth Airport Staff!!
Honestly will NEVER travel from there again

How can an international airport have no transport links whatsoever. Ridiculous. The taxi fare from Bournemouth costs more than the flight. It's cheaper and easier to go from Southampton. I won't be using it again until this is fixed.

Parking prices are outrageous

I was only picking up....... plane delayed and customs too a while

>30mins £5
Sadly i was 40 mins and this cost £7.50

This is the only think i hate about Bournemouth Airport but it irks me every time

From security to duty free & cafe how they are going to cope with jet2 next year beggers belief.

On Saturday we travelled to Rhodes 3 hours late and with half our luggage although we didn't realise this when we boarded the plane. We had watched our luggage being loaded and then unloaded but we were given very little information about what was happening. Eventually we could see luggage being loaded again but unbeknown to us someone had made a decision to not load all the luggage. This person would have known the distress and anxiety this would cause and we spent the next 2 days making endless phone calls trying to locate our luggage. This has ruined an expensive holiday and we will never travel from Bournemouth or with Tui again. The person who made the decision to hold back luggage should be sacked along with the rest of the unhelpful, scruffy and disinterested staff.

Terrible! I've travelled from this airport many times and now that they have expanded to many more flights out/in it has become one of the worst airports to fly from. They are clearly trying to improve the facilities but it was mayhem. The movement through to the departure lounge was ridiculously slow with one person checking boarding cards for all passengers flying out, when we arrived there were 3 flights within 30 minutes of each other and another an hour later so one person dealing with 4 plane loads of passengers! Only 2 security belts open and no flight information above the boarding gates. Calling that the flight was early just to get people queuing and out of the departure hall because its not suitable for that many passengers (I know usual airline ploy of getting passengers out of their hair to stand for ages before actually boarding). They have improved the walkway from carpark 3 which was the only improvement I could see. A nice young man taking food and drink orders at the bar. I went to W H Smith for a magazine and because I have the audacity to join the modern world and want to pay by contactless I got the most miserable man on the till moaning at me because I went to the counter to pay, the fact that I had stood in the queue with all the other travellers seemed to mean nothing to him, he was rude and moody. The Airport needs to massively improve to cope with the increased number of passengers. Although it is our most convenient airport I would think twice before travelling from Bournemouth again.

This airport used to be a lovely airport to fly from,
To busy now- delayed flights, treated like cattle,three flights arrive at same time , total chaos,
No one cares , they happily take your money, only 2 belts never know which one to stand by,to collect cases, everyone stands so close to the belt,
when your suitcase comes around no one gives you any room to lift your case off, kids in the way ,this is a major health and safety issue so crowded, the toilets are absolutely disgusting, as previously stated the toilet seat is still hanging off the toilet,,also parking is another issue,what will it be like when easyJet are there as well…!!!
Lord Bath would turn in his grave, come on Bournemouth airport get a grip

I use to love going abroad from Bournemouth but my god it is absolutely terrible, the queue was 2 hours long a couple of young girls were nearly in tears as they were worried they were going to miss their flights no time to relax before flying with a cup of tea had to run through duty free so no sales there and if your frightened enough why not pay fast track bloody awful experience fly from London airport that's more relaxing than Bournemouth never thought I would say that an absolute shame shear greediness on Bournemouths part

Really? You are an airport. Your customers need to be dropped off, but there is no drop off point and if you try to turn around you get an £80 fine? Instead you have to pay £5 for the privilege of going into the car park while your friends get out of the car. If I traded like that I would be taken to court! What happened to fit for purpose? A drop off point is a basic need for an airport - you should be ashamed of yourselves and more! I certainly won't be using you. What a shame for those that live in the area and could benefit. You don't even deserve one star.

Dreadful queues through security at 5.15 am. Not enough scanning belts to deal with the volume or opportunity to get items ready for scanning causing the whole process to be extremely slow.
We had no time to get a drink, shop or go to the loo before boarding.
Also on the return the toilets by the arrivals hall were disgusting! Toilet seats not attached to the bowl and very dirty
Very disappointing

Total farce going through security. Over 1 hour wait. Not enough staff. Not enough machines. Staff very polite. Passengers on the other hand totally stupid. Screening staff regularly spending 10 mins explaining to a groups of girls and families about liquid limits after putting their bags through. Rows of bags waiting to be searched by hand. A sign or staff telling these morons before they put their bags through the machines would help free up the staff.

Security was appallingly slow , inefficient control , not enough staff or scanners for the volume of passengers.
Entered security at 4.45 am finally got through at 5.50
No chance to get coffee or duty free
Will avoid travelling through Bournemouth in the future .

The airport has degraded both in service level and ease of transit. It appears that it cannot support current numbers of passengers. The security area capacity needs doubling.

FR 5944 15/04/24 @ 15.10 Flight is delayed and not once have they made an announcement. Shocking customer service and some elderly passengers have now been forced to stand around for 45 minutes. Appalling that there is no consideration for the customers. Four staff members stood at the desk having a social and not once has any one of them bothered to check if there customers are ok. Bournemouth is supposed to be a family friendly airport, but by this showing they simply don’t care.

Every aspect OK in my opinion but the gents toilets airside are diabolical and I am surprised that they meet regulatory requirements. You desperately need a refit with more space, more urinals and, especially, more cubicles.