Bournemouth Airport Anmeldelser 

Parked opposite the airport at a Just Park which was half the price of the airport. A brisk 12 minute walk. We got to the airport grounds and there’s a big sign to say no foot passengers!! Excuse me? They make it so difficult for people to go to the terminal on foot with a suitcase that it almost forces you to pay either the drop-off price or the extortionate car park fee. We then went to grab some breakfast at the Evergreen Bar and Kitchen. Had 1 Breakfast Bap and 1 Sausage Bap. All I can say is, I’m glad we were famished as they were awful, luke warm as was the tea. As we sit here there are lots of tables with used plates and cups piling up and the staff are acting like they simply don’t want to be here. I would usually complain to the staff before doing a public review to give them a chance to put things right, but having asked where the milk and spoons were, only to get an apathetic response - what’s the point? The absolute worst food and service I’ve ever experienced in an Airport. Shame on you BOH. 😡

We would like to give a shout out to Phil and John who helped us from the car park into the terminal. As soon as they saw me with my walking stick they offered to get a wheelchair, which I gratefully accepted. They were very courteous with a gentle humour. Our holiday had trully begun. Many thanks.
Thanks also to Mark who took us through security, he was very respectful and helpful to us. A big thumbs up to Bournemouth Assistance.

We returned to Bournemouth Airport at 9PM and, together with the rest of the passengers from out TUI flight, went to the luggage carousel. This needs to be redesigned: the area available for standing around the belt is far too small to enable people to be able to pick out their bags safely and it resulted in a scrum. This is not acceptable in a modern airport handling large groups of passengers.
We then left the terminal building to pick up our car from Car Park 2 and were dismayed to find no lighting or even proper signage in the area. Other airport car parks have clearly identified lanes so that you can locate your car with the minimum of fuss, but not Bournemouth. We had to wander around the unlit car park until we found our car in the gloom. Not a good experience.

What’s with telling people to go vape medical cannabis inside the baby changing room Bournemouth Airport? Seriously?
Im all for medical cannabis but this should be done in smoke area or any open area, definitely NOT in the baby changing room.

Love it. What a perfect little airport and everyone so helpful. Particular shout out to Phil in the car park (which is a bit expensive, but very convenient).

We were unable to take our flight from Bournemouth due to illness at the last minute before boarding. Everyone at Bournemouth Airport was kind and helpful. We were never treated as if we were an inconvenience. Well done Bournemouth - you are doing a wonderful job.

What a waste of a good opportunity...
Price of carpark. A joke
Comfort in arrivals lounge. Appalling. I am waiting right now in freezing cold conditions
Bad transport links.
Condescending staff

2 passenger of 80s were treated terribly by Bournemouth Airport special assistance staff on Friday night (my mum and aunt) and staff showed little help towards them.

Person them wheeled from the plane to the baggage hall and left them there.

No other member of staff helped these passengers, thus after several requests it resulted in one passenger having to remove their cases and sustaining a bad cut on her leg, ending up in Lymington hospital visit, plus another revisit again to the hospital this week. It’s all documented at the hospital.

It’s disgusting how Bournemouth Airport treat “special assistance” passengers,
Both regularly receive assistance and this shambles has only happened in Bournemouth Airport.

I hope the “special assistance” are proud of this shocking service.

Bournemouth would have got no stars, but it wouldn’t let me.

We travel to & from Bournemouth airport frequently and always have a pleasant hassle free experience but on Sunday 12th January 2025 arrived from Alicante at approx 10.30pm to find out car battery was dead. The staff were absolutely fantastic in trying to sort this for us, in particular three young lads, Ollie, Elliott and Lewis who went over and above their normal roles and not only tried to charge our battery ( this did not work unfortunately) but they then pushed our car out of space & managed between them to jump start us and saw us on our way. We can't thank you guys enough, what fabulous customer service and a credit to the airport. Thank you so much.

Have flown from here three times in recent years

Absolutely fine.
Great wheelchair assistance.

In all the years that we have regularly used Bournemouth Airport, it has always been efficient with no problems.
Open a few more retail places and then it's perfect 😁

Great experience very quick security check in process. Quick both ways, car parking opposite airport, very easy. Definitely use the airport again. Impressed.

This airport tries its hardest to force you into exorbitant parking charges.
Busses are poorly synchronized to flight times and only 3 to and from a day.
To walk from the town or off site parking, there is only a muddy path by the road side with signs trying to stop you using it.
Overall a very poor service.

5*
Would rate more if we could! Amazing experience with special assistance from start to end. A big shoutout to Damon who is the most helpful, friendly and calm energy which is what you need when flying with someone disabled. We hope to have him every time we fly as he is the best! Also Ollie and Olly were really helpful, mature and friendly, nothing was too much for them! You guys always make it an amazing experience and take away the stress of flying with someone disabled. Keep up the good work! And we look forward to hopefully seeing you soon!

No public transport, questionable security and endless queues.

There are public transport options to this airport, a bus runs 3 times a day in the summer, not even a dedicated shuttle bus but a public bus that makes frequent stops and takes an hour to do a 10 minute car journey.
If your flight isn’t timed with one of the buses you have no option but to pay £5 to be picked up/dropped off. Some taxis will drop off in Hurn Court Lane opposite but you’re then faced with a walk along a muddy path that’s often overgrown with weeds, there is no pavement.
Airport drop off charges were introduced in the U.K. to encourage passengers to use public transport but it feels like shameless profiteering when there are no viable public transport alternatives.

I’m sure if you’re leaving from Bournemouth on holiday and then arriving back there then parking opposite the terminal is a boon but passengers travelling the opposite way, for a temporary stay in Dorset, are just not catered for.

Security is badly organised. Long queues build up because there aren’t enough scanners in use but even worse is the way the queue is set up. As passengers approach they come from the side and as a result tend to stick to the first of three “bays” to place their belongings in a tray. The refrain of “move right round please” is almost a constant. A bit of thought and planning could make it much more efficient.
And security guards should not be saying “you’re the most beautiful young girl I’ve ever seen”, to a 15/16 year old. No matter how innocent the comment may have been meant I’m sure the teenager in question did not want to hear that from one of a team that may shortly be asking to pat her down.
There’s a sign at security asking everyone to remove all shoes and jumpers. Luckily it wasn’t wholly enforced but I’ve never heard of that at any other U.K. airport. Are the scanners particularly deficient here?

Through security and it’s a shabby warehouse.
Duty Free shop is on a par with any other and there’s a WH Smith’s shop. The Navigator bar is awful. There’s a queue of up to 50 people waiting to be served at one till. Order a hot drink and after paying you then have to wait in another queue. You need a table number to order food, as I was travelling on my own, I memorised 3 table numbers before queuing but they had all gone for I was served.
Leave my bag at the table? I’m not doing that at an airport, not again….

Tables are incredibly sticky, dirty dishes pile up, it’s not a pleasant experience, although the food was well cooked.
I’m waiting at the gate now and already people are queuing. We’re not going for an hour and the inbound aircraft won’t be here for 20 minutes.
What is it with English people and queuing?

Bournemouth lacks the facilities of a larger airport but has none of the convenience of a smaller one (such as Southampton, where you can be on the train 10 minutes after landing).

I supposed to go on holiday from Bournemouth airport for my birthday, we were refused to fly because apparently my girlfriend passport is 'damaged'. We were refused at the check in desk.
The next day we went to France with the same passport and no issues.
Ridiculous

What is the hideously loud noise coming from Bournemouth airport early (7/8 am) every morning for the last 2 days (and this is not the first time)?? It’s way louder than planes taking off or landing - it’s a massive roaring sound that goes on and on. I live 2 miles away and it’s really loud where I am - imagine living closer!! Get a grip Bournemouth Airport- how arrogant must a corporation be to think it’s acceptable to inflict this on thousands of people!??

The queue at security trailed back to the cafe at 5.30am.
Jobs worth on the conveyor stopping customers with more than one small bag of liquids and denying them from taking them.So as expected nobody is going to abandon carefully selected small 100 ml sized liquids and looked for customers to carry them who were able and happy to assist.
This old boy took great delight in causing the delay and upset to everyone.
He should be sacked or at the very least retired.
We just got through when our flight was boarding already.

There is no way to get to this airport other than by private car or taxi. Coming from Bournemouth station ask the taxi driver to drop you in the lane opposite the entrance to the airport and you will save £5.00. You can walk from there. Part of the foot way is unmade and awkward for wheely cases but otherwise it's OK.