After my annual hearing aid check I was told my earing aids needed replacing. I had an appointment with Shabram. She was excellent. She talked me through the whole process with me and put me at ease.... Vis mer
Beliggenhet
Bytt filialBoots Opticians, Merry Hill Centre, DY5 1SY Dudley, England, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The new store is a totally different experience. Modern and welcoming. I cannot fault the care and attention I was given during my examination. Adeel explained every minute detail to me, in a format... Vis mer
H my audiologist has been really helpful and accommodating when needing adjustments on my hearing aids. Gives very good advice & choosing the right aids for you is important. I got the best for my nee... Vis mer
At my recent annual hearing review and test l was delighted with the quality of service l received from Haidar, the Audiologist at Boots Merry Hill Dudley. He was polite, friendly and well able to an... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Kontaktopplysninger
Boots Opticians, Merry Hill Centre, DY5 1SY, Dudley, England, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Efficient and listened to needs
Very informative and appropriate.
So far, so good
So far, so good. All very straightforward. I have a follow up in my diary. The aids seem to be working well, but have not been in a restaurant or noisy pub yet! So wait and see!
Very helpful audiologist
Really professional helpful service
Really professional helpful service by the consultant who was very considerate with my 89yr old dad
Bruker kanskje KI til å svareVis mer
Don’t be fooled that your buying from Boots
The audiologist was fine talked me through everything set aids up month later follow up tweaked setting while wait for next follow up had problems with aids!! This is where the appalling customer service comes in. Called into centre for help told to wait 30mins to then be told no one could see me and to make appointment 3/4 wait 😡
Next follow up fixed problem within 2 minutes 🤷♂️
AIDS still not working right wait for final follow up canceled told next available appointment was 4weeks told them that was unacceptable after a take it or leave it attitude I asked for a refund under my 90days policy told only a audiologists could do refund and would have to make appointment for a refund !!!!
£3500 for aids that don’t work and customer service that don’t give a F

Svar fra Boots Hearingcare - Brierley Hill
My hearing issues were discussed and…
My hearing issues were discussed and explained in detail. The appointment was friendly and technical. A very professional service
Asher was very good at testing and…
Asher was very good at testing and explaining my hearing loss. Also regarding the choices available to me.
Great service
Very professional and understanding
The audiologist was brilliant I have…
The audiologist was brilliant I have worn nhs hearing aids before but these are far superior in 3 hours I have been to breakfast with my granddaughter and have not missed a word of the conversation well done hassif and boots merry hill
Excellent professional service
Well done Haidar
At my recent annual hearing review and test l was delighted with the quality of service l received from Haidar, the Audiologist at Boots Merry Hill Dudley. He was polite, friendly and well able to answer all my questions and concerns in a sound and confident manner. Well done Boots and especially well done Haidar.
Helpful reassuring polite
very efficient,helpful,friendly…
very efficient,helpful,friendly audiologist....collecting my hearing aids tomorrow,although fairly shocked at the price hoping they will make a difference to my life.
I was very impressed what I got
I was very impressed what I got. It is absolutely good as gold and I’m very very comfortable with that and very very happy with the product.
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