Easy to make an appointment at a time that suited me. No sales pressure. Options discussed. Thorough discussion on my health/hearing issues and these were taken into account when making a decisio... Vis mer
Beliggenhet
Bytt filialBoots, 8 Caroline Street, CF31 1DQ Mid Glamorgan, Wales, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent from the start, fully explained what needed doing test wise , a bit more in depth hearing test to the normal one. Once completed, shown results and which category off hearing aid I could... Vis mer
I knew my hearing was quite bad but didn’t realize how bad , the tests I recieved were far more in depth than any other previous tests I had . Sarah Macey taking charge of my appointments was very th... Vis mer
Audiologist was quite a pushy salesperson. It's a bit much to ask for the whole payment up front and only mention a payment plan when questioned. Seems coincidental that the only hearing aids availabl... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Kontaktopplysninger
Boots, 8 Caroline Street, CF31 1DQ, Mid Glamorgan, Wales, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Actually excited to be getting hearing aids
Easy to make an appointment at a time that suited me. No sales pressure. Options discussed. Thorough discussion on my health/hearing issues and these were taken into account when making a decision on which were the most suitable hearing aids.
I was able to book another appointment a few weeks later when I had made a firm decision to proceed (after a bad experience elsewhere) the hearing molds were taken and a convenient date was booked for me to collect the hearing aids when made.
Steve was very helpful and I was extremely pleased to discover that not only did I get advantage points but was also entitled to a discount with my Defense Discount Scheme card 👍 😀
Happy days all round and will definitely be recommending to friends and colleagues 😀
Very professional service
Audiologist explained everything on the…
Audiologist explained everything on the computer screen answering all my questions
I felt he really understood all the problems I was having. He even provided and programmed a hearing aid to my proscribed hearing prescription and let me walk around Bridgend for half an hour to try it out in different locations I was very satisfied with the whole experience.
Steve the audiologist was fantastic
Steve the audiologist was fantastic. Very professional, knowledgeable and made the whole experience a pleasure
Boots hearing department
I used Boots hearing department, the service i received was 100%, everything was explained perfectly and clearly. No pressure to buy and no hidden costs. All round Excellent service
The staff were very professional
The staff were very professional and explained things clearly. The only complaint I have is that at no time was I informed the hearing aid only lasts for 5 years. If I had been informed I would have made a different choice. Only found out when reading through the booklet provided.
Both Fred and Amy were excellent
Both Fred and Amy were excellent. They were very patient and listened to my concerns. They treated me with respect and didn’t rush me. I was impressed with them both.
A very professional setup
A very professional setup. Knowledgeable audiologist who explained things in detail. Explained the pros and cons of the available devices. Good experience and would recommend.
Bruker kanskje KI til å svareVis mer
Buying hearing aids on interest free credit
The actual hearing aid professional in boots was very knowledgeable and helpful with the whole process of buying and fitting the hearing aids. The fault was with boots IT system when trying to buy the hearing aids on interest free credit. The card machine would not connect to the computer to allow you to pay a deposit. This had been reported the week before and still had not been fixed. I had to return to store later in the afternoon to pay the deposit over the phone. They also advertised that you could buy the insurance for the hearing aids on an annual basis but the computer system would not allow you to choose this option. Again this had to be resolved with another phone to customer services. When you are paying a lot of money for hearing aids you expect a more professional service.

Svar fra Boots Hearingcare - Bridgend
My ears where checked thoroughly
My ears where checked thoroughly. Happy with my treatment and referral. And good advice on my hearing aid to buy.
Thorough and friendly
Thorough and friendly. The hearing test was conducted with diligence. Would recommend.
Brilliant service from start
Brilliant service from start, easy to book on line audiologist was friendly and easy to talk to. Explained everything clearly.
young audiologist was polite and did…
young audiologist was polite and did her job very well . answered any questions i had .very friendly made me feel at ease
We received an excellent service at…
We received an excellent service at Boots Hearing Bridgend. I would highly recommend them to others.
A visit to boots,Excellent from the start
Excellent from the start, fully explained what needed doing test wise , a bit more in depth hearing test to the normal one.
Once completed, shown results and which category off hearing aid I could choose from . Picked my choice informed as to how they work and difference between them them . Done , just waiting to go in after my hearing aids arrive.
Excellent service from start to finish,
Excellent service from start to finish,
Friendly and highly professional staff.
Sarah's professional knowledge
Sarah's professional knowledge, expertise, help, assistance and delivery of all, was perfect in every-way.
Highly recommend Sarah's professionalism to all who are looking for professional help, assistance, guidance and clear understanding to your needs and requirements, faultless.
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