Boots Hearingcare - Ashford Anmeldelser 

On time appointment, experienced audiologist and good demo & description of remedial hearing aids

Didn't feel rushed at all. Lots of information given to help me choose the correct hearing aids and support once I'd chosen.
Friendly staff.
Just a shame management still haven't fixed the air con! How staff and customers are expected to cope in those conditions is beyond me.

Very quick to sell their expensive hearing aids and set date for checking if they ok ok only for them to cancel appointment the same day by email.
Product battery lasts only 6/7 hrs so tried to return product only to find the person in the department not working today (Thursday) and other staff told me to come back tomorrow. I live 25 miles away. So no one working in boots could credit me. It seems that boots hearing is a completely separate company working part time. Very disappointed ☹️ ☹️ ☹️

From booking my first appointment to finally choosing my hearing aids the service has been quick ,efficient and expert. Everything about my hearing loss was explained very carefully and understandably.

Brenda the audiologist is a very polite Knowledgeable health care professional.

I felt at ease , all my questions were answers to my full satisfaction. Good customer service and looking forward to getting my new hearing aids in two weeks time.

Really personal service, explained everything perfectly.
Didn’t feel rushed.
Very happy to recommend to anyone who is thinking about getting help for hearing loss.
Thank you 🤩

Need to make an extended appointment at Ashford Kent branch to see to my two sets of aids,£6000 cost!
There’s two telephone numbers on their website,one has repeating messages only, the other is “unobtainable” !
What a shabby service!
July 22, local number on website still out of service, still on website. Took me one and a half hours to book appointment, then they confirmed by letter, different day.Now, back trying to confirm with no one answering again. What does the “ team “ want to discuss with me
replace my wasted hours or why they have done nothing to rectify this.

It was a pleasure to be dealt with by a person who was so friendly and polite - almost like meeting an old friend- would definitely use her services again

Very supportive, knowledgeable and professional service! Brenda answered all the questions and as a good sales person sold the top hearing aid! Look forward to getting the hearing aid and having my hearing difficulties resolved.

Very well explained test results and clear information on options.

The thoroughness of the appointment by a knowledgeable and caring operative.

Your audiologist Brenda Shrewsbury, she is absolutely brilliant. My ears were so waxed up but she managed to solve the problem and advise me on new hearing aids.

Overall a very professional service provided by a very experienced person with a wealth of knowledge very satisfied.

Prompt attention, professional service from the Audiologist

Brenda was very friendly, helpful and professional, I had no idea about hearing aids or what I needed, she explained my hearing loss and demonstrated what my hearing would be like with them