Since buying my I90 Sphere hearing aids in Sept 2025 Alex Higgins (Boots) has provided me with exceptional customer service. Each time i visit we are able to modify the hearing aid set up if i have is... Vis mer
Beliggenhet
Bytt filialCastle Boulevard 171-177, Bon Accord Centre, AB25 1UH Scotland, Scotland, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Booking an appointment to have my hearing checked was easy. The appointment began on time. The examination was thorough. The interpretation I was given of the resulting graphs was clear and cohere... Vis mer
The audiometrist Linda Babu was very professional in carrying out her duties. She explained everything in great detail and answered all of my questions. She also made sure I fully understood the compl... Vis mer
The audiologist was very good, listened to me and made me feel comfortable. I was able to trial a hearing aid for a walk around the shopping centre for a short while. The options were explained to me... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktopplysninger
Castle Boulevard 171-177, Bon Accord Centre, AB25 1UH, Scotland, Scotland, Storbritannia
4,5
Enestående
101 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Graham (I think)Was exceptionally…
Graham (I think)Was exceptionally professional, patient and courteous, he helped me be more confident, his
Knowledge and attitude were 1st class
30. september 2026
EarsI had very good experience Jackie my…
I had very good experience Jackie my hearing lady was very nice and helpful.
15. september 2026
I90 Sphere hearing aids - Alex Higgins(Boots Aberdeen)
Since buying my I90 Sphere hearing aids in Sept 2025 Alex Higgins (Boots) has provided me with exceptional customer service. Each time i visit we are able to modify the hearing aid set up if i have issues.
11. september 2026
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra Boots Hearingcare - Aberdeen, Bon Accord Centre
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
John was extremely helpful
John was extremely helpful, realistic and supportive without being pushy .
16. august 2026
The audiologist was very patient and…
The audiologist was very patient and informative and professional.
15. august 2026
Boots Hearing Text - Aberdeen
Jacqueline Todd was very professional and honest in my hearing assessment, it made the appointment easy and pleasurable.
13. august 2026
I am due to go back. They are automatic and I don't appear to be able to make them louder. I thought they adjusted themselves.At the price I expected them to do so. Perhaps being 84 doesn't help.
I am due to go back shortly. I thought the hearing aids worked automatically. They have been set at the present volume but it is not loud enough and I don't seem to be able to make them louder! Given the price they are very disappointing. How do I make them louder or do I have to wait another week before I go back. Being 84 doesn't help.
David Porter.
1. august 2026
Svar fra Boots Hearingcare - Aberdeen, Bon Accord Centre
Hi
We appreciate your feedback.
We can see that one of our colleagues has reached out to you already.
If you require any further assistance please don't hesitate to reach out to us by emailing info@bootshearingcare.co.uk.
Your Boots Hearingcare Team
Friendly and professional at every step.
16. juli 2026
Very knowledgeable
Very knowledgeable, well trained customer friendly staff and Audiologist.
11. juni 2026
Ears
Appointment was on time. The lovely lady gave me confidence that she was able to help me. Didn’t feel rushed into making a decision there and then and have follow up appointments to make sure I am happy with my hearing aids
23. april 2026
Poor communication and service
Hearing aids were in for a service. Took 30 days instead of 14. Had to chase Boots Hearing, woefully inadequate communication. Very disappointing
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Boots Hearingcare - Aberdeen, Bon Accord Centre
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent service from Ms Todd
Excellent service from Ms Todd. A very thorough test and very useful advice.
20. januar 2026
Anmeldelse skrevet uten oppfordring
I can hear!
A one to one experience with the consultant who listened and understood all the hearing issues I had been experiencing. A comprehensive hearing test was given and the results explained in an understandable way.
15. desember 2025
Anmeldelse skrevet uten oppfordring
Excellent, efficient service
We recently had wonderful treatment from our audiologist Lynne in Belfast. She spent a long time sorting my hearing aid out and went to great lengths to explain everything at the appointment.
A truly excellent service from her.
14. november 2025
Anmeldelse skrevet uten oppfordring
I had a fantastic experience at Boots…
I had a fantastic experience at Boots Hearing care in Belfast. I’ve just got my new hearing aids, and I couldn’t be happier with the service. My audiologist, Esther, was absolutely brilliant, friendly and professional. She took time to explain everything clearly and to make me feel comfortable. I am hearing much better and was well looked after. I can highly recommend Boots Hearing Care, especially if you are lucky enough to see Esther!
4. november 2025
A great pair of boots' employees
I saw Jane Pusey first so that she could service mum's hearing aids. She was excellent. Friendly, efficient and urged me to have my own hearing test in the same store (though I live in London). Outstanding service. And so I saw Esther Moore today. She set me at ease explains she wore hearing aids and, again was highly efficient and friendly. My previous experience in London was fine. This was on another level. Both Esther and Jane are great ambassadors for Boots.
27. august 2025
Anmeldelse skrevet uten oppfordring
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