I am due to go back shortly. I thought the hearing aids worked automatically. They have been set at the present volume but it is not loud enough and I don't seem to be able to make them louder! Given... Vis mer
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Bytt filialCastle Boulevard 171-177, Bon Accord Centre, AB25 1UH Scotland, Scotland, GB
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Booking an appointment to have my hearing checked was easy. The appointment began on time. The examination was thorough. The interpretation I was given of the resulting graphs was clear and cohere... Vis mer
The audiometrist Linda Babu was very professional in carrying out her duties. She explained everything in great detail and answered all of my questions. She also made sure I fully understood the compl... Vis mer
The lady who helped me in Aberdeen was really helpful and explained absolutely everything very clearly. There was no “sales pressure “ placed on me with all choices and decisions being completely mine... Vis mer
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Skrevet av virksomheten
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
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At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
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Castle Boulevard 171-177, Bon Accord Centre, AB25 1UH, Scotland, Scotland, Storbritannia
4,5
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I am due to go back. They are automatic and I don't appear to be able to make them louder. I thought they adjusted themselves.At the price I expected them to do so. Perhaps being 84 doesn't help.
I am due to go back shortly. I thought the hearing aids worked automatically. They have been set at the present volume but it is not loud enough and I don't seem to be able to make them louder! Given the price they are very disappointing. How do I make them louder or do I have to wait another week before I go back. Being 84 doesn't help.
David Porter.
1. august 2026
Svar fra Boots Hearingcare - Aberdeen, Bon Accord Centre
Hi
We appreciate your feedback.
We can see that one of our colleagues has reached out to you already.
If you require any further assistance please don't hesitate to reach out to us by emailing info@bootshearingcare.co.uk.
Your Boots Hearingcare Team
Friendly and professional at every step.
16. juli 2026
Very knowledgeable
Very knowledgeable, well trained customer friendly staff and Audiologist.
11. juni 2026
Ears
Appointment was on time. The lovely lady gave me confidence that she was able to help me. Didn’t feel rushed into making a decision there and then and have follow up appointments to make sure I am happy with my hearing aids
23. april 2026
Poor communication and service
Hearing aids were in for a service. Took 30 days instead of 14. Had to chase Boots Hearing, woefully inadequate communication. Very disappointing
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Boots Hearingcare - Aberdeen, Bon Accord Centre
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent service from Ms Todd
Excellent service from Ms Todd. A very thorough test and very useful advice.
20. januar 2026
Anmeldelse skrevet uten oppfordring
I can hear!
A one to one experience with the consultant who listened and understood all the hearing issues I had been experiencing. A comprehensive hearing test was given and the results explained in an understandable way.
15. desember 2025
Anmeldelse skrevet uten oppfordring
Excellent, efficient service
We recently had wonderful treatment from our audiologist Lynne in Belfast. She spent a long time sorting my hearing aid out and went to great lengths to explain everything at the appointment.
A truly excellent service from her.
14. november 2025
Anmeldelse skrevet uten oppfordring
I had a fantastic experience at Boots…
I had a fantastic experience at Boots Hearing care in Belfast. I’ve just got my new hearing aids, and I couldn’t be happier with the service. My audiologist, Esther, was absolutely brilliant, friendly and professional. She took time to explain everything clearly and to make me feel comfortable. I am hearing much better and was well looked after. I can highly recommend Boots Hearing Care, especially if you are lucky enough to see Esther!
4. november 2025
A great pair of boots' employees
I saw Jane Pusey first so that she could service mum's hearing aids. She was excellent. Friendly, efficient and urged me to have my own hearing test in the same store (though I live in London). Outstanding service. And so I saw Esther Moore today. She set me at ease explains she wore hearing aids and, again was highly efficient and friendly. My previous experience in London was fine. This was on another level. Both Esther and Jane are great ambassadors for Boots.
27. august 2025
Anmeldelse skrevet uten oppfordring
Friendly and knowledgeable Staff
The staff who I dealt with were completely professional and the gentleman who dealt with my test etc was extremely helpful and explained about how the hearing aids worked and how to use them properly.
10. mai 2025
Efficient, helpful, friendly
Excellent service from Jacquie. She made me at ease. Presented the information efficiently. Demonstrated how to use the aids so that it was simple to follow her instructions.
19. mars 2025
Staff were friendly and patient…
Staff were friendly and patient explaining how everything works.
22. mars 2025
The Audiologist Jaquiline Todd was excellent
The Audiologist Jaquiline Todd was really competent thorough and helpful. she suggested phonac hearing aids which i am finding very good. i have tried others but the service and equipment i received
at Boots has definitely been the best.
5. mars 2025
Very pleased with hearing aids very…
Very pleased with hearing aids very efficient lady arranged for my new hearing aids
21. februar 2025
Boots hearing service
Great service.very friendly. Did not feel pressured into purchasing hearing aids.time taken to go through all types of hearing aids. Very relaxed. Well explained.
7. februar 2025
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