Fab and healthy bonsai Fukien tea tree and good quality utensils. All arrived safely and very well packed. Also the instruct which came with it and the videos on utube are very clear and a good help,... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Incredible service - 2nd time ordering from Bonsai Direct. Ordered 3:20pm on a Friday and it was delivered on Saturday. The bonsai tree and kit is excellent quality - it looks AMAZING in our room... Vis mer
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Bought the beginners kit for my wife’s birthday and she absolutely loves it. Her tree arrived in perfect condition and the equipment (informative book,food trimming scissors and watering can)really to... Vis mer
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Absolutely great service. Site so easy to navigate. No payment issues. Plus, I was expecting my order on the Monday 6th of July but I was so happy Bonsai Direct released my order and Parcel Force... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Bonsai Direct is a specialist bonsai nursery and the UK’s leading seller of bonsai gifts, offering unique and meaningful presents for all occasions—from birthdays and anniversaries to Christmas and other special celebrations. Unlike mass-produced plants, each bonsai at Bonsai Direct is lovingly nurtured and trained by skilled bonsai professionals, ensuring that every tree is unique, healthy, and full of character. Customers can choose from a wide range of indoor and outdoor bonsai, including beginner-friendly varieties as well as impressive, mature specimens for collectors. Alongside trees, Bonsai Direct provides everything needed for bonsai care—pots, tools, soils, and fertilisers—making it a one-stop destination for enthusiasts and gift buyers alike. Every bonsai is securely packaged for safe arrival and comes with a printed care guide, so even beginners can feel confident in caring for their tree. With free next working day delivery to most UK addresses, plus the option to select a preferred delivery date or weekend delivery, Bonsai Direct makes gifting simple and stress-free. Renowned for expertise, quality, and friendly service, Bonsai Direct has earned its reputation as the go-to destination for bonsai lovers and the number one choice for thoughtful, lasting gifts.
Kontaktopplysninger
Upcott Barns, Lapford, EX17 6NG, Morchard Bishop, Storbritannia
- 07860 165086
- info@bonsaidirect.co.uk
- www.bonsaidirect.co.uk
4,8
Enestående
273 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Beautiful tree
All as described, tree delivery on time and a lovely plant.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your lovely review, Ruth.
We're so pleased to hear your bonsai arrived exactly as described and that it reached you on time. It's wonderful to know you're happy with your new tree.
Thank you for choosing Bonsai Direct. We hope you enjoy your bonsai for many years to come, and if you ever need any help or advice, our team is always happy to assist.
Best wishes,
The Bonsai Direct Team
Great selection of bonsai trees
Great selection of bonsai trees. Very helpful being able to pick your specific delivery date and quick options available. Packaged well on arrival and included clear helpful intentions for a beginner bonsai keeper.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you so much for your wonderful review, Nicola.
We're delighted to hear you enjoyed our selection of bonsai trees and found it helpful to choose a delivery date that suited you. It's also great to know your bonsai arrived safely, well packaged, and that our care guide gave you the confidence to get started as a beginner.
We hope your bonsai brings you many years of enjoyment. Remember, if you ever have any questions about caring for it, our team is always here to help.
Best wishes,
The Bonsai Direct Team
Excellent company!
From the ordering process to the quality of my order and delivery, I can't fault the company.
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your lovely review! We're so pleased to hear that had a great experience from start to finish.
Thank you for choosing Bonsai Direct. We look forward to helping you grow your bonsai collection for many years to come.
Best wishes,
Bonsai Direct.
Absolutely perfect and beautiful Bonsai…
Absolutely perfect and beautiful Bonsai Tree. Following the included handbook is essential as Bonsai Care is dissimilar to normal House plants. I will not hesitate buying future Bonsai Plants and accessories from Bonsai Direct.
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your fantastic review, Desmo.
We're delighted to hear that you're so pleased with your bonsai tree. You're absolutely right – bonsai care is a little different from caring for ordinary houseplants, which is why we provide care instructions, with our more detailed handbooks available, to help customers get off to the best possible start.
It's wonderful to know you found it helpful, and we're especially pleased to hear that you'll be returning to us for future bonsai trees and accessories.
Thank you for choosing Bonsai Direct. We look forward to helping you grow your bonsai collection for many years to come.
Best wishes,
Bonsai Direct
Have always loved trees
Have always loved trees (the big outdoor ones). They are alive and wonderful. I began to notice photos of the little trees (bonsai) and I was overcome by how much beauty could be held by something so small. I am now an addict - I must be because I spend so much time fussing over them.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your wonderful review, Philip.
What a lovely way to describe your journey into the world of bonsai! We often hear from customers who have always admired full-sized trees, only to discover that bonsai capture the very same beauty and character in miniature form.
We're especially pleased to hear you've become such an enthusiastic bonsai keeper. The time and care you invest in your trees is all part of the enjoyment, and we're sure they'll reward you with many years of growth and beauty.
Thank you for choosing Bonsai Direct. We look forward to helping feed your bonsai "addiction" for many years to come!
Best wishes,
Bonsai Direct
Excellent company
Excellent company, beautiful and very healthy my bonsai tree, also very well packaged, I order on Sunday night and it arrived on Tuesday afternoon with standard delivery.
I really recommend
Thank you all
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you so much for your wonderful review, Gustavo.
We're delighted to hear that your bonsai tree arrived looking beautiful and healthy, and that you were pleased with both the careful packaging and the speedy delivery. Our nursery team takes great pride in growing, preparing and packing every bonsai, so it's fantastic to know your tree reached you in perfect condition.
We really appreciate your recommendation and hope you enjoy your bonsai for many years to come. If you ever need any advice or have questions about its care, we're always here to help.
Best wishes,
The Bonsai Direct Team
I ordered a Chinese Elm Bonsai tree…
I ordered a Chinese Elm Bonsai tree from Bonsai direct. it was delivered next day and in perfect condition. I am very happy with my purchase. Thank you Bonsai Direct
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your wonderful review, Scott.
We're delighted to hear that your Chinese Elm bonsai arrived the very next day and in perfect condition. Our nursery team takes great care in preparing and packaging every bonsai, so it's fantastic to know you were pleased with both the tree and the service.
Thank you for choosing Bonsai Direct. We hope you enjoy your Chinese Elm for many years to come and look forward to helping you again in the future.
Best wishes,
Bonsai Direct
Exceptional experience easy website the…
Exceptional experience easy website the bonsai was a gift for my dad for Father’s Day and it got delivered straight to his house no problem packaged well
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your lovely review, Diane.
We're delighted to hear that your Father's Day gift arrived safely and that the whole experience was straightforward from start to finish. We work hard to make ordering easy and to ensure every bonsai arrives well packaged and in excellent condition, so it's wonderful to know everything went smoothly.
We hope your dad is enjoying his bonsai and that it serves as a lasting reminder of a special Father's Day.
Thank you again for choosing Bonsai Direct and for taking the time to share your experience.
Best wishes,
The Bonsai Direct Team 🌿
Fast and simple
The info on the website helped me find a tree that flowers and fruits, as a gift - it arrived super fast, in good condition and exactly when expected, the recipient loves it and had great fun unboxing it.
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your lovely review, Ele.
We're delighted to hear that the information on our website helped you choose the perfect flowering and fruiting bonsai gift. It's wonderful to know the tree arrived quickly, in excellent condition and exactly when expected.
We're especially pleased that the recipient loved their bonsai and enjoyed the unboxing experience too. There's something special about receiving a living gift that continues to grow and develop over time.
Thank you again for choosing Bonsai Direct and for taking the time to share your experience.
Best wishes,
The Bonsai Direct Team 🌿
Fantastic company
Very nice and helpful people. Bonsai tree arrived well packaged and with full instructions how to grow it. 100% recommend.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you, Arnold, for your wonderful review and recommendation.
We're delighted to hear that you found our team helpful and that your bonsai tree arrived safely and well packaged.
Thank you for choosing Bonsai Direct. We hope your bonsai brings you many years of enjoyment, and we're always here if you need any advice along the way.
Best wishes,
The Bonsai Direct Team 🌳
My bonsai tree was well packed and…
My bonsai tree was well packed and delivered very quickly.
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you, Pam, for taking the time to leave a review.
We're so pleased to hear that your bonsai tree arrived quickly and was well packaged. We take great care in preparing every bonsai for its journey, so it's wonderful to know it reached you safely and in good condition.
We hope you enjoy your bonsai for many years to come. If you ever need any advice or support, our team is always happy to help.
Best wishes,
The Bonsai Direct Team 🌳
Highly recommend
Highly recommend. Was made to feel welcome when purchasing my first bonsai and the knowledge was exceptional.
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you, Aaron, for your fantastic review.
We're delighted that you felt welcome when purchasing your first bonsai and that our knowledge helped you choose the right tree. Introducing people to the art of bonsai is one of the most rewarding parts of what we do, so it's wonderful to hear that you had such a positive experience.
We hope your bonsai brings you many years of enjoyment, and please remember we're always here if you need any advice as your bonsai journey continues.
Best wishes,
The Bonsai Direct Team 🌳
Super fast delivery
Super fast delivery. Bonsi tree looked great
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your review, Gemma.
We're delighted to hear that your bonsai tree arrived quickly and that you were pleased with how it looked. Our team works hard to ensure every tree leaves the nursery looking its very best, so it's wonderful to know we met your expectations.
Thank you for choosing Bonsai Direct. We hope you enjoy your bonsai and look forward to helping you again in the future.
Best wishes,
Bonsai Direct
Fantastic service arrived the day I…
Fantastic service arrived the day I requested, really well packaged
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your lovely review, David.
We're delighted to hear that your order arrived on your chosen delivery date and that it was well packaged for its journey. We take great care in preparing every bonsai to ensure it arrives safely and in excellent condition.
Thank you for choosing Bonsai Direct. We hope you enjoy your bonsai for many years to come and look forward to helping you again in the future.
Best wishes,
Bonsai Direct
Great product brought as a present…
Great product brought as a present recipient loved it
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your kind review, Christine.
We're so pleased to hear that the bonsai was well received and that the recipient loved their gift. There's nothing better than knowing one of our bonsai has helped make a special occasion even more memorable.
Thank you for choosing Bonsai Direct. We hope to help you find the perfect gift again in the future.
Best wishes,
Bonsai Direct
Amazing starter bonsai’s
Trees arrived promptly, were healthy and vibrant, exceptional value for money, and exceeded my expectations.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your wonderful review, Thomas.
We're delighted to hear that your bonsai trees arrived promptly and in such healthy, vibrant condition. It's especially rewarding to know they exceeded your expectations and that you felt they offered exceptional value for money.
Our team takes great pride in nurturing and carefully preparing every bonsai before it leaves the nursery, so your feedback means a great deal to us.
Thank you for choosing Bonsai Direct. We hope you enjoy your trees for many years to come.
Best wishes,
Bonsai Direct
My first 2 bonsai trees and I couldn't be happier!
I order my first 2 bonsai trees from Bonsai Direct and I couldn't be happier with the service I received. The plants arrived quickly and in excellent condition. I was dubious about ordering bonsai by mail order but the trees were well packaged and I would have no hesitation in using Bonsai Direct again.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Hi Simon,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that your first two bonsai trees arrived quickly and in excellent condition. We understand that ordering living trees by mail order can feel a little daunting, so it's especially rewarding to know that our careful packaging helped put your mind at ease.
We hope you enjoy your bonsai journey and look forward to helping you grow your collection in the future.
Thanks for making what we do worthwhile and brightening our day.
Best wishes,
The Bonsai Direct Team
Flowering Cherry
I ordered a flowering cherry and I’m so pleased with little tree I received. It was bought to commemorate my niece’s last day at school
Delivery was quick and the instructions very clear and easy to follow.
Would highly recommend.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you, Penny, for your lovely review.
We're delighted to hear that you were so pleased with your Flowering Cherry tree. What a wonderful way to commemorate your niece's last day at school and celebrate such a special milestone.
It's great to know your tree arrived quickly and that you found the care instructions clear and easy to follow.
Thank you again for your recommendation and for choosing Bonsai Direct to mark such an important occasion.
Best wishes,
Bonsai Direct 🌸
Excellent service all round.
Excellent service all round.
Very happy with my Bonsai Tree it’s Beautiful and just what I’d hoped for.
The pack is also proving very useful especially the Book.
Thank you for a great service.
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you, Shane, for your wonderful review.
We're delighted to hear that you're so happy with your bonsai tree and that it was exactly what you had hoped for. It's also great to know that you're finding the bonsai starter pack useful, especially the book.
Thank you for your kind words about our service. We truly appreciate your support and hope you enjoy your bonsai for many years to come.
Best wishes,
Bonsai Direct
the quality of the trees is good
the quality of the trees is good have not made my order yet as i am waiting till my birthday to do it but will be using this service
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bonsai Direct
Thank you for your wonderful review! We're delighted to hear that you've been impressed by the quality of our bonsai trees.
We hope you have a fantastic birthday when it arrives, and we look forward to helping you choose the perfect bonsai when you're ready to place your order. If you have any questions in the meantime, our team will be happy to help.
Best wishes,
Bonsai Direct
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