A special thank you to a certain employee at brimsdown BOC Gases store. I had an issue needed advice and equipment this guy was above helpful and brutally honest. Sold me exactly what I needed to com... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The customer experience I received from Gary Jenkins in your Reading store was exceptional. We were in a situation where we had no gas due to a leakage. Gary stayed behind after closing to welcome me... Vis mer
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Hello there. I was new to testing with nitrogen gas and looking for leaks under pressure on custom made equipment. Its the customer facing foot soldiers that make all the difference..and my... Vis mer
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Absolutely shocking company, Took a dive cylinder back after renting for 3-4 years never having it refilled and in this time and every monthly dd paid. Rung and cancelled and colleague said nothing wa... Vis mer
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Informasjon om virksomheten
Om BOC Gases
Skrevet av virksomheten
BOC are the UK and Ireland's leading provider of industrial, medical and special gases, our products play an essential role in an enormous range of industries. For over 135 years, we've partnered with businesses like yours to help you deliver quality products and services that keep your customers thriving.
Reliability. Guaranteed.Our superior supply security ensures you can relax knowing you’re covered. With our presence across the UK & Ireland, numerous production facilities and reliable transport fleet, we can deliver anywhere in the country. Plus, with over 50 Gas & Gear stores and 300 agents stocking the highest-quality gas and equipment, you’re always close to BOC.
Range. Unrivalled.We have the largest range of gases, equipment and applications available across the UK and Ireland, from the day-to-day welding gases to our 15,000 strong range of special mix gases. You can have the confidence to know we’ve got what you need, whenever you need it; delivered nationally or collected locally.
Safety. First.Our number one priority is safety. We are committed to maintaining the highest standards of safety and environmental performance through continual investment in training and processes, ensuring our people have the knowledge, skills and tools they need to deliver the highest standards of compliance.
Quality. Assured.We are dedicated to advancing our products, driving innovation and equipping our team with deep industry expertise. We continually invest in and enhance our procedures to provide the best results. Being regulated, certified and compliant at every level, ensures we constantly deliver to the highest standards.
Find easily searchable, helpful articles, guides, frequently asked questions and ways to contact us at our help centre.
BOC help centreKontaktopplysninger
Forge, 43 Church Street West, GU21 6HT, Woking, Storbritannia
- feedbackteam@boc.com
- www.boconline.co.uk
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Har svart på 92 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
First Order
After initial problems with login my overall experience was great and the individual I spoke with was very helpful and easy to deal with.
20. juli 2025
Svar fra BOC Gases
Good afternoon,
many thanks for taking the time to leave feedback. I'm pleased to hear your over all experience was a positive one after the initial issues had been resolved.
Best Regards
BOC Customer Services
Very helpful staff.
23. juli 2025
Svar fra BOC Gases
Good morning Ian, many thanks for your feedback. Your comments are appreciated and I am pleased to hear you had such a positive experience.
Best Regards
BOC Customer Services
The worst management and customer…
The worst management and customer service I've experienced.
Glad I've gone to coregas
30. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra BOC Gases
Hi Jamie,
Thank you for your review, I am sorry to hear that you have not had a great experience. I have requested that Trustpilot reach out to you to provide some further details so I am able to identify your account.
Kind regards,
Lisa.
BOC Customer Service Team.
Svar fra BOC Gases
Hi Alfie,
Thank you for your review. I am delighted to hear you are happy with the service provided.
Kind regards,
Lisa.
BOC Customer Service Team.
Svar fra BOC Gases
Good morning Paul, many thanks for the positive feedback, your comments are appreciated.
Best Regards
BOC Customer Services
Although I only use my equipment on a…
Although I only use my equipment on a very low basis the quality of service I have received is excellent be it from the shop that supplies the gas etc to the guys and girls in the office that send the invoice etc nothing is to much trouble 5*
8. juli 2025
Svar fra BOC Gases
Good Morning Mr Reynolds, your comments are very much appreciated, I am very pleased to hear your experiences are such positive ones.
Best Regards
BOC Customer Services
Svar fra BOC Gases
Morning Ian, thank you for your feedback. It is very satisfying to hear you have had prompt and easy service.
Best Regards
BOC Customer Services
Hello there. I was new to test with nitrogen gas to look for leaks on custom made equipment.
Hello there.
I was new to testing with nitrogen gas and looking for leaks under pressure on custom made equipment.
Its the customer facing foot soldiers that make all the difference..and my contacts both in Wales and up North was fantastic....straight to the point...this is what and how you need...and set me up an account and a gave a good deal.
Since set up 3 additional customers with the same systems so good job all around.
My experience has been very good...
5. mai 2025
Svar fra BOC Gases
Good morning Peter, thank you for your comprehensive feedback. Your feedback is appreciated and it is very satisfying to hear you have had such positive experiences.
Best Regards
BOC Customer Services
Svar fra BOC Gases
Hi Bernie, many thanks for your comments. I am pleased your experience was a positive one.
Best Regards
BOC Customer Services
Svar fra BOC Gases
Morning Ronald, I'm happy to hear you had such a positive experience and I appreciate you taking the time to leave your feedback.
Best Regards
BOC Customer Services
Cannot reply to emails making it…
Cannot reply to emails making it difficult to communicate as to why bill is so much, and complete waste of time as can't simply use reply as will not send.
7. juli 2025
Svar fra BOC Gases
Hi Mark,
Apologies for the delay in responding. Do you still require assistance with this issue? Please contact us at feedbackteam@boc.com and we can take a look at your enquiry if still required.
Kind regards,
Lisa.
BOC Customer Service.
Svar fra BOC Gases
Good morning John, great to hear your experience was a positive one. Your comments are greatly appreciated.
Best Regards
BOC Customer Services
Special price suggestions
Generally, service is friendly and good. As a retired diy'er, I find the rental of oxy-acetalene acetylene bottles very expensive.
Could I suggest a special price for hobbyists and retired people using the gasses for their hobbies and projects.
19. juni 2025
fast and excellent service
1. juli 2025
Svar fra BOC Gases
Good morning Hadeel, thank you for your comments. We appreciate you taking the time to leave feedback and it is very satisfying to hear you had such a positive experience.
Best Regards
BOC Customer Services
Brilliant service
Brilliant service. Friendly team always have stuff you need. Quality accessories.
5. juli 2025
Svar fra BOC Gases
Hi John, we appreciate you taking the time to leave your feedback. It is satisfying to hear you are happy with both the quality of the service and the accessories.
Best Regards
BOC Customer Services
Camborne branch is outstanding
Service and support from the Camborne branch is wonderful.
Very friendly and obliging. Very knowledgable and helpful.
Highly recommend.
Thank you BOC Gases.
5. juli 2025
Svar fra BOC Gases
Good morning Graeme, I really appreciate you taking the time to leave such positive comments. It is great to hear you have such a positive relationship with the branch.
Best Regards
BOC Customer Services
Great job very efficient driver.
30. juni 2025
Svar fra BOC Gases
Thanks Amanda for your positive feedback, your comments are very much appreciated.
Best Regards
BOC Customer Services
Terrible company offering dreadful…
Terrible company offering dreadful service. Complicated website. Moving elsewhere
17. juni 2025
Svar fra BOC Gases
Morning Paul, many thanks for your positive comments. We do appreciate you taking the time to leave your feedback.
Best Regards
BOC Customer Services
five stars the best
five stars the best - as whenever I order, collect and deal with any staff member at the Kilkenny site, I am met with efficiency, the best customer service at all times - be proud, thanks guys
4. juli 2025
Svar fra BOC Gases
Good morning, Many thanks for your feedback. I am very pleased to hear you have such positive experiences with this site. Your comments are greatly appreciated.
Best Regards
BOC Customer Services
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