I had to travel 10 miles just to return this coat. When I've bought it online for over £190 and got free delivery 📦 but when I called Blacks customer service to ask for refund they said okay and I... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I had to travel 10 miles just to return this coat. When I've bought it online for over £190 and got free delivery 📦 but when I called Blacks customer service to ask for refund they said okay and I... Vis mer
Selskapet har svart
Shopping for a pair of shoes can be rather straightforward. And we expected as much. Yet, Phillip treated us as warmly welcomed guests rather than as marks for a sale. Perhaps (as Phillip said) he was... Vis mer
Selskapet har svart
Just what you want from a camping/adventure store. Being a total ignoramus myself, helpful staff (Philip and Maj) gave me plenty of advice, were patient while I dithered, and I ended up with a good pa... Vis mer
Selskapet har svart
We were served by Phillip and he was so helpful and knowledgeable about walking boots whilst being amiable and witty. I did not feel pushed into purchasing but I am very pleased with the boots I boug... Vis mer
Selskapet har svart
Skrevet av virksomheten
248 Tottenham Court Road, W1T 7QZ, Tottenham, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Phillip was super helpful as well as friendly and upbeat. He helped me navigate the store where I was pleased to find Black’s own brand at great value as well as additional brands that were of the highest quality.
Fantastic service from Phillip, and a great selection of clothes. Was dreading an afternoon trying to replace some recently lost items, but we found everything within half an hour with their help.
Blacks is a great company and were very helpful when I purchased a Eurohike 85 litre rucksack recently.
The only problem I encountered was when I left the store the alarm went off and I then had to wait a quarter of an hour whilst the members of staff attempted to discover where the other alarm was hidden.
They did it in good humour and gave me a discount for the time wasted which was appreciated.
Highly recommend this store.
Served by Phillip who was amazingly helpful . His humour made the experience very pleasant. A credit to your company
I have been to Blacks regularly for the past year or two.
I have had excellent customer experience and want to specifically mention Madge who goes out of his way to personalise my experience . They also have many choices at sale . Thoroughly recommend shopping here
First time in store and Phillip the manger was very friendly and provided great service with my returns :)
Phillip was very friendly and knowledgeable about the products. I only popped in as I saw the closing down signs and ended up grabbing a few great bargains!
Really fantastic service by manager Phillip. I was buying an expensive rucksack and wanted to make sure I was getting the correct one. He went above and beyond with his patient explanation of the alternatives on offer and I am confident that I made the right choice due to his extensive knowledge of the products in the store.
We had a great experience in store today. Tamz who was greeting by the door went out of her way to check sizes in jackets for us. Professional and friendly throughout! Thank you so much!
Phillip and the team were all excellent. Thanks for your time and help!
Phillip looked after us and was exceptionally knowledgeable on all the items we required. The shop has a great selection of outdoor footwear and clothes and is soon to be refurbished and changed to go outdoors.
Philip at this store was so helpful and patient. Great service with a smile :)
Very helpful service from the female shop assistant, Domini, at Black's in Tottenham Court Road. Thank you
Great beanie hat! Phillip gave a further discount! Really helpful thank you! Will shop here again!
Great experience got served by Phillip super friendly 👍🏽
I visited this branch of blacks for the 1st time today yo buy a coat and a jacket.
The manager Phillip was very pleasant and very helpful.
Inayaht,the young lady who served me at the till is delightful.
Philip and James were helpful and made sure i know details of my order.
Helpful attentive sales assistants. Phillip in particular was informative and patient. Made selecting walking shoes straightforward.
“I’d like to compliment the excellent customer service I received from the two ladies at the counter and the gentleman who helped me find a lovely jacket for my mother. Their professionalism, friendliness, and willingness to assist made my shopping experience.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.