I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Vis mer
Selskapet har svart
5 star service from Jude, who knows his product range, inside and out. I arrived 5 mins before store closing and he still gave me his time, positive energy and enthusiasm which was really app... Vis mer
Selskapet har svart
We went to Blacks shop in North St Brighton today and were politely met by Jude as my wife wanted to get some new hiking boots. Benn took over as Jude went to lunch and he was extremely helpful and a... Vis mer
Selskapet har svart
The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Vis mer
Selskapet har svart
Skrevet av virksomheten
8-9 North Street, BN1 1EB, Brighton, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I bought a rucksack & the staff member, Harry was very helpful. Providing lots of advice & fitted the rucksack on me. He was polite & spent quite a bit of time helping me

Svar fra Blacks - Brighton
I sought some information regarding a Rab jacket and the correct fitment and suitability for my purpose. The sales assistant (Mike) was super knowledgable and really helpful. This kind of customer interaction builds a commitment to the brand and return business.
Thanks for your help Mike

Svar fra Blacks - Brighton
I bought a polo shirt today and was helped by the lovely Lily. She was very approachable and helpful when I need to try the garment on. A welcoming atmosphere.

Svar fra Blacks - Brighton
Lily was knowledgeable & helpful. I walked out with my new walking shoes on my feet. A much nicer experience than buying off an internet bot. Thank you

Svar fra Blacks - Brighton
I was looking for a down jacket to go ice climbing in Norway which reaches lows of -14°c. I visited Cotswold, Trespass and Millets as well as Blacks. Millets is owned by the same company as Blacks so the sales assistant there recommended Blacks to me. There was a great selection in Blacks and most things were well discounted as it was just after Christmas. All the sales assistants were extremely helpful. On of the sales assistants, Mike, was even an ice climbing instructor who have me fantastic advice. I was not expecting such knowledgeable service about climbing and mountaineering especially from a Blacks in a coastal city :) I would 100% recommend this shop

Svar fra Blacks - Brighton
I was survey by an employee called Jude who was really informative. Furthermore all the employees seemed like lovely people and were really helpful.
I will definitely be back!

Svar fra Blacks - Brighton
Harry was very helpful and knowledgeable about their jackets

Svar fra Blacks - Brighton
Harry was a really friendly and knowledgeable member of the Blacks team. I came away with a really nice coat better than the one I was looking at

Svar fra Blacks - Brighton
Lily, your assistant, was excellent guiding me perfectly to the gloves I needed for my wife’s Christmas present!

Svar fra Blacks - Brighton
Great service from the Brighton shop team and Soraya who was very helpful and had good advice on buying hiking boots.

Svar fra Blacks - Brighton
Received great help and advice from Lily today in the Brighton shop. She deserves a bonus!

Svar fra Blacks - Brighton
Very helpful advice from Mike in the store, including sourcing me a pair of the boots he recommended for me, in the sister store.
10 out of 10!

Svar fra Blacks - Brighton
Great service! Thanks so much blacks team!

Svar fra Blacks - Brighton
James was extremely helpful while my daughter chose her first rucksack. He demonstrated a thorough understanding of how the product works and how to adjust it for maximum comfort.

Svar fra Blacks - Brighton
The service was fantastic and a great help, anastasiia was very informative and helped me pick the right product for me. Thank you !

Svar fra Blacks - Brighton
Went in yesterday to buy some hiking boots—the boots are perfect, and the service was great. Anastasia was very helpful and knowledgeable when I was asking about which boots would be a best fit and I’m very happy with my purchase!

Svar fra Blacks - Brighton
Really impressed by the knowledge and service of the staff especially Anastasia. She went above and beyond. I’m new to this shop but will be back for sure.

Svar fra Blacks - Brighton
Shopped here n Brighton North Street store today (18/12/24) 11.18am.looking for a Berghaus coat. Have wanted to get one for a while and would rather shop in store than online because you get a better idea of what they’re like and can try them on for size. Had a good range in-store. Was served by Lily who helped me try a couple on for size. Great service from her and her male colleague at the till. Thoroughly recommend. Pity the store in Chelmsford, where I live, closed because their lease had expired.

Svar fra Blacks - Brighton
Very good experience and helpful staff. High quality wares and good advice for best value for money. Anastasia was particularly helpful with endless boot options!

Svar fra Blacks - Brighton
Eloise was really helpful. I phoned up beforehand to ask what sort of TNF coats they had in stock as I was looking for a particular one for myDaughter. She was really helpful and even more helpful when I went into the shop to buy it. Thank you

Svar fra Blacks - Brighton
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.