A really good company. Great communication, boss always reply quickly to email. They deliver using anonymous package. I recommend. Update : if > 10k€ (in a single or more transactions/1yr) then KYC a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I made multiple purchases from Bitgild and all were delivered quick and of perfect quality. Then one shipment got lost by delivery. As I filed a ticket, they contacted me the next day, stared the pro... Vis mer
Late delivery, game pretty fast after I contacted, it was some reason stuck in bitgilds warehouse 2 weeks. bar is ok, ups delivery is bad, first game info that bar is coming today, game in second day,... Vis mer
Very easy to pay with crypto, product arrived on time. But is difficult to track progress of your order and there is no communication until order is delivered. Which was worrying me because i never... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Buy physical gold and silver with bitcoin, stablecoins and other crypto currencies.
Kontaktopplysninger
4,8
Enestående
166 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
From Crypto to gold
Super easy to buy and purchase gold with bitcoin through Bitgild. Customer service were quick and super helpfull with any questions I had. I was notified throughout the process, from buying, to shipping and to receiving my package.
Highly recommend.
1. mars 2024
Anmeldelse skrevet uten oppfordring
Always a good experience
Always a good experience: extensive inventory, timely delivery and fair exchange rates when paying with crypto. My latest order was #300020878.
28. februar 2023
Anmeldelse skrevet uten oppfordring
Very good quality and quick delivery
The coins are of very good quality.
Delivery time is within few days and the package is premium.
23. februar 2024
Anmeldelse skrevet uten oppfordring
La precisione nella spedizione e…
La precisione nella spedizione e nell'arrivo dell' acquisto.
17. februar 2024
Anmeldelse skrevet uten oppfordring
Fast shipping and reliable support!
All went fine! This is my first purchase: in one week I received my silver bars by international shipping (shipped to Italy)
12. februar 2024
Anmeldelse skrevet uten oppfordring
great trasaction!
29. januar 2024
Anmeldelse skrevet uten oppfordring
All good
All went smooth with my order, except for UPS who made it a bit of a hassle to get my package but that was partly my own fault for failing to select the "deliver to access-point" when making the order. #300022767
Good packaging and responsive when contacting them about the order.
I recommend.
20. januar 2024
Anmeldelse skrevet uten oppfordring
Zlatý slitek 50g
Produkt odpovídá popisu. Dobrá cena.
5. februar 2024
Anmeldelse skrevet uten oppfordring
Excellent international seller
27. januar 2023
Anmeldelse skrevet uten oppfordring
Review 10gr PAMP gold bar
Got delivered my gold bar 5 days after payment. Although little bit above market price I’m really satisfied
6. januar 2024
Anmeldelse skrevet uten oppfordring
In Ordnung
Extrem lange Lieferzeit. Jedoch angekommen.
29. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bitgild.com
Hi Michael,
I apologize for the inconvenience you experienced. However, I would like to inform you that your order was indeed shipped on the 31st and was delivered on January 2nd. We have also sent you an email with further details.
Order not delivered nearly one month
Hello.Im waiting for my order about one month i've sent couple of emails but i didn't recieve any answer.I want refund or my order to be sent as soon as possible.
Order number: #300022434
26. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bitgild.com
Hi Dmitri,
We sincerely apologize for the inconvenience you've experienced. Unfortunately, there has been a four-week delay with our Stonex bars. Please rest assured, we are committed to dispatching all outstanding orders as swiftly as possible.
Upon reviewing our support ticket system, we noticed that we haven't received any previous emails from you. We truly regret if this has made you feel overlooked. It seems there might be an issue with email communication, as we typically respond promptly to all inquiries. We appreciate your patience and understanding in this matter.
Kein Kontakt möglich
Habe am 2.11.23 eine Bestellung aufgegeben und per Sepa bezahlt.Versuche per mail Kontakt aufzunehmen leider ohne Erfolg !
Echtzeit-Überweisung
ECHTZEIT-ÜBERWEISUNG AN Bitgild BV 32932311632BBLZPFM IBAN NL20INGB0006202131 BIC INGBNL2AXXX EREF+000000000000 SVWZ+300022462
14. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bitgild.com
Wir möchten Ihnen mitteilen, dass Ihre Bestellung vom 2. November 2023 bereits versandt wurde und aktuell auf Sie bei der UPS-Abholstelle wartet. Wir bedauern, dass Sie Schwierigkeiten hatten, per E-Mail Kontakt mit uns aufzunehmen. Für zukünftige Anfragen stehen wir Ihnen gerne zur Verfügung.
Mit freundlichen Grüßen,
Bitgild support team
-----
Hello,
Thank you for reaching out. We would like to inform you that your order placed on November 2, 2023, has already been shipped and is currently awaiting collection at the UPS pickup point. We apologize for any difficulty you encountered in contacting us via email. Please feel free to reach out for any future inquiries.
Best regards,
Bitgild support team
Quick and Professional Support for lost shipment
I made multiple purchases from Bitgild and all were delivered quick and of perfect quality. Then one shipment got lost by delivery. As I filed a ticket, they contacted me the next day, stared the procedure at the courier and as the issue was not resolved in a week they settled the problem in a matter of days.
I highly recommend Bitgild.
26. september 2023
Anmeldelse skrevet uten oppfordring
Emploi recherche
Je suis un diplômé sans emploi
Je voulais savoir si possible de promouvoir un poste a votre service
Je suis vraiment content de votre entreprise je me nomme Daouda Koné tel= 73787679
30. mai 2023
Anmeldelse skrevet uten oppfordring
Not great email communication.
Ordered about 5 days ago and have left multiple emails and no response - Hoping they will be processed and despatched soon with no issues but will update asap.
Order ID #300021741 if this can be looked into.
21. mai 2023
Anmeldelse skrevet uten oppfordring
Les produits sont de qualité
Les produits sont de qualité, l'emballage est soigné et discret, au top.
Je passe chez eux car c'est le seul site où ma carte Binance est acceptée en ayant des prix bien placés.
Le seul bemol serait au niveau de la communication car il n'y a ni email, ni sms qui nous averti de l'avancement de la commande et cela peut être angoissant pour la personne qui achète pour la première fois.
Dommage aussi qu'il n'y ait pas de silver ou alors j'ai mal cherché.
En conclusion : je recommande et je repasse commande dès aujourd'hui.
Mise à jour au 18 mai : Le tracking de mon colis s'est amélioré sur ma dernière commande
25. april 2023
Anmeldelse skrevet uten oppfordring
SILENCE TOTAL!!!aucun retour suite à plusieurs…
aucun retour suite à plusieurs demandes???
BITGILD, je vous ai en 4 jours à peine, envoyé quatre demandes de devis, 5 mails et aucune réponse...et à trois adresse mails différentes??
c'est peu sérieux pour une entreprise comme la votre.
en plus aucun numéro de téléphone???étrange là encore?
que dois en conclure?
____________________
réponse à BIDGILD
comment pouvez vous évoquer ce genre de propos??? je n'ai jamais envoyé de mails avec une adresse jetable!!! c'est mon adresse mail et je n'ai jamais eu ce genre de problème; je reçois d'une part des réponses et d'autre part je vous ai adressé des mails de mon autre adresse mail et là aussi aucune réponse!!! donc ne dite pas n'importe quoi!!
8. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Bitgild.com
Veuillez regarder votre fournisseur de messagerie électronique. Nous avons répondu à toutes vos questions, mais vous nous envoyez des e-mails à partir d'adresses e-mail jetables ou d'adresses qui rebondissent. Nous avons répondu à vos questions, mais toutes les réponses que nous avons envoyées rebondissent.
--update
veuillez vérifier à nouveau. Il y a 30 minutes, nous avons reçu vos messages, vous nous avez envoyé 2 messages et nous vous avons répondu sur m ** 2@protonmail.com (pour des raisons de confidentialité, nous avons mis des étoiles dans l'adresse e-mail).
Si vous ne recevez pas ces e-mails, il y a un problème quelque part. Nous avons un support client continu et nous correspondons également avec d'autres clients, nous ne pensons donc pas que le problème soit de notre côté. D'autres clients qui utilisent protonmail reçoivent également nos e-mails. Vérifiez peut-être vos spams ?
My first order: Perfect
Today I received my first order from them. It took about two weeks all up. My order number was #300021580. The coin is perfect and genuine.
16. april 2023
Anmeldelse skrevet uten oppfordring
Really good experience
Really good experience, so far have done 3 orders #300020941 , #300018370 and #300017358 , with no problem at all, once shipping took longer than expected, other than that I very like the site
17. februar 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.