Very happy to have found a part for my boiler that was proving difficult to find. Ryan was so helpful, contacting the manufacturers and keeping me informed as to whether it was the right one. Really p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service at all stages of the purchase. The website is clear, with plenty of information. After I placed my order I received a phone call to confirm that I had selected the correct item as... Vis mer
Extremely disappointed.Very poor service Ordered an item in stock and paid In advance of delivery But didn’t receive the item Enquired and emailed about the delivery and didn’t receive a respons... Vis mer
Website said 'In stock', 'Delivery in 1-4 days'. After 4 days, still no sign of despatch, never mind delivery. Phoned to be told it was out of stock, and would 'chase suppliers and call you this aft... Vis mer
Informasjon om virksomheten
- Leverandør av varmeutstyr
- Produsent av varmtvannsbeholdere
- Leverandør av varmtvannsbeholdere
- Leverandør av ovnsdeler
- Ventilasjonsentreprenør
- Solenergientreprenør
Skrevet av virksomheten
Online spares supplier for Biomass boilers and heating system components such as Pumps, Valves, biomass fuel stores, fuel transport equipment, combustion chamber parts, control sensors, switches etc.
Kontaktopplysninger
Unit 21 Burrough Court, LE14 2QS, Melton Mowbray, Storbritannia
- 0203 189 0666
- info@biomasssparesonline.co.uk
- www.biomasssparesonline.co.uk
3,6
Middels
80 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Poor communication
Website stated item in stock but was not, no email to advise that item would be delayed for delivery as it has to come from manufacturer. Very poor service. After one week had to chase to find out what was happening.
31. juli 2024
You were quick
22. april 2024
Extremely disappointed.Very poor…
Extremely disappointed.Very poor service
Ordered an item in stock and paid In advance of delivery
But didn’t receive the item
Enquired and emailed about the delivery and didn’t receive a response
Still waiting for the order
22. april 2024
After initially sending incorrect part…
After initially sending incorrect part they were quick to rectify mistakec
12. april 2024
Good prompt responses to queries
21. februar 2024
Ordered 'in stock' spares on line
Ordered 'in stock' spares on line, paid in full, nothing received after three weeks.
Phone not answered, voice mailbox full, chat system not in use.
1. februar 2024
Advertised in stock products not actually in stock
Advertised products as in stock. Purchased the product I required. Found out 3 days later that the items weren't actually in stock and had to be ordered from Italy, with a 5 week wait.
Apologies and refund came next .
Still shows in stock for everything I ordered
1. februar 2024
First of all still waiting for a part…
First of all still waiting for a part ordered in November, from Myriad
secondly when trying to phone it nearly impossible to speak to anyone no one answers the phone
19. januar 2024
Good overall.
The item I ordered took longer to arrive than expected, so an update would have been useful. Even so, the staff I spoke to were friendly and helpful and my item arrived soon after speaking to them.
3. januar 2024
Website said 'In stock'
Website said 'In stock', 'Delivery in 1-4 days'. After 4 days, still no sign of despatch, never mind delivery.
Phoned to be told it was out of stock, and would 'chase suppliers and call you this afternoon'. After 24 hours, still no phone call. Called back to request an update. After 2 hours, still no update, so cancelled order and requested refund. Still awaiting refund.
In meantime have already received part from alternative supplier
4. januar 2024
2 weeks after ordering an igniter I…
2 weeks after ordering an igniter I sent a message enquiring where it was. I then received it 2 days later.
13. november 2023
Fast delivery
6. november 2023
Order online night before and ready for…
Order online night before and ready for collection the following morning. Thank you Louise.
15. august 2023
Items purchased still not received
Items purchased still not received. Should have been informed before payment that items weren’t in stock.
8. mai 2023
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