New to mountain biking and did so much research. I was able to compare bikes and fitment all right here on BikeExchange. I chose the Norco Charger A2 size small for its equipment, upgradability, and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent bicycle 10 speed linear shift simple , from walk speed to 35 mph 1 hand 1 control. simple . Excellent Cable disc brakes easy adjustments and calibration feel. aggressive road tires ,ha... Vis mer
The bike on Bike Exchange was listed as “new, in box, with full warranty”. The actual bike was a previous rental bike from a shop in Florida. The only reason this is not one star is because the bike... Vis mer
Selskapet har svart
I looked for a particular bike on sale The only one available in my size was offered by bike exchange from a bike shop in Utah; they arranged the shipping I sent the money and the whole process was... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om BikeExchange
Skrevet av virksomheten
At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.
Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.
Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.
We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.
Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.
Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.Kontaktopplysninger
829 Riverside Dr., 28801, Asheville, USA
- 949-344-2444
- info@bikeexchange.com
- www.bikeexchange.com
Shop the best deals on BikeExchange
4,2
Bra
151 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Wouldn’t recommend
Wouldn’t recommend. Slow shipping with no communication. Better experiences at other retails.
17. august 2025
Svar fra BikeExchange
Hey Brian, thank you for your recent order and candid feedback. After looking into your transaction, it appears that your order was delivered 11 days after your purchase, which does fall into our 3-10 business day shipping estimate that we advertise on our site. We always strive to have our sellers aim for the shorter end of that range, but sometimes delays occur, and for that we apologize.
Communication was perfect
Communication was perfect, speedy reply. They answered my questions perfectly. Concerned about a price of something. They handled it with precision. I would absolutely buy a bike from them if the opportunity arises
28. august 2025
Great price for a first E MTB
26. august 2025
Box came severely damaged
Box came severely damaged, rear tire is not holding air and the screw snapped off. Not happy with this purchase.
10. august 2025
Svar fra BikeExchange
We're truly sorry to hear about the condition your order arrived in and the issues you've experienced with the bike. This is certainly not the experience we want for our customers, and we understand your frustration.
We always encourage customers to reach out to us directly so we can resolve any problems as quickly as possible and we would have welcomed the opportunity to help you right away. That said, we're here now and ready to make things right.
Please contact our customer support team at info@bikeexchange.com, and we’ll work with you to address the damage and get this resolved as soon as possible.
Great customer service
Great customer service. When an online order would not process they were able to provide just the advice I needed.
19. august 2025
Great experience and quick shipping
Great experience and quick shipping! Bike came assembled and was just an overall smooth process.
11. august 2025
That's what she said
It was simple to order. Received it within a week and a half which was awesome. It was packaged great and easy to assemble. All around a banging experience boys. Thank you
4. august 2025
Follow up to my previous post: “still no bike”
Follow up to my previous situation. While I never did receive my new bike, Griffin at the Bike Exchange worked to make things right. Recognizing that most of the issue was the poor communication on the shipper’s (FedEx) part, he nonetheless offered several possible solutions including offering full refund of the purchase. While I missed out on key events this summer on my new bike, the apology was sincere and the solution was fair.
8. august 2025
Anmeldelse skrevet uten oppfordring
Easy and straightforward to complete.
10. august 2025
Batch Bike Urban model
Located this bike for 50% off compared to several other online retailers. It was received quickly with no damage, and assembly was quick. Saved me several hundred dollars. Would definitely consider using BikeExchange again. It would be great if they offered free shipping.
1. august 2025
Svar fra BikeExchange
Great to hear, thanks for the review! Enjoy your new ride!
Still waiting on the bike I ordered.
1. juli 2025
Svar fra BikeExchange
Hey Ron, thank you for your purchase. It looks like your bike was shipped out on Wednesday, July 23rd. On Monday, July 28th, FedEx attempted to deliver your bike but you were not home to sign for your package. It appears they have attempted to deliver your bike every day this week and have not been able to reach you for a signature. Due to the high-value nature of our products, we require signatures on deliveries to avoid theft.
This review is the first we have heard of your displeasure with this order—if you would like further assistance with your purchase, I would encourage you to reach out to us directly at info@bikeexchange.com and we would be happy to help.
Excellent communication
Excellent communication. Transaction was seamless. Staff responded to my questions. Highly recommend Bike Exchange to any person shopping for a bike and a great deal
18. juli 2025
Svar fra BikeExchange
Thanks for the positive feedback, we are glad to have been of assistance! Enjoy your new bike!
email from shop owner with video…
email from shop owner with video attachment thanking web shoppers made the experience more personal. Plus the bike is excellent!
24. juli 2025
I spoke to a young man named Griffin
I spoke to a young man named Griffin, I told him that I was very hesitant in buying from Bike Exchange. Griffin did not get defensive, he took his time to assure me this was a legitimate company and he had worked there for some time. The only reason I bought was because of Griffin. You have an exceptional employee in him. Thank you, Steven J. Fort Worth, Texas.
22. juli 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.