Overall, I am very happy with the services provided by betterhelp.com. I probably never would have followed through with seeking therapy without having the option of doing it online. I really like th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ex-Patriot Looking for "Local" therapy. I am an American living in Mexico and wanted to compliment my work in a 12 step program. But since English is my first language, I wanted to find therapy in... Vis mer
Ich war fast ein Jahr lang bei Betterhelp in Therapie und das Billing ist wirklich eine Frechheit. Ich habe mehrfach versucht eine Lösung dafür zu finden, dass die Urlaubsabwesenheiten von sowohl mir... Vis mer
I’ve been in therapy with BetterHelp for about 4 months and have had wonderful experiences with my therapist. She was the first person recommended to me because I asked for a female with a Christian... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
BetterHelp is the world's largest counseling service and is 100% online. Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want. Learn more at www.betterhelp.com.
Kontaktopplysninger
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bonne plateforme
Ma fille utilise cette plateforme depuis l'étranger. Elle la trouve simple et aime bien le fait qu'il y ait un espace de journal et de mood board, le fait qu'il y ait la possibilité de partager avec la thérapeute. Elle n'est pas forcément obligée de le faire. Toutes les infos sont concentrées au même endroit. C'est fluide. La thérapeute est gentille et professionnelle.

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Best Customer service.
Seamless experience
Seamless experience. Very straightforward, very diligent with communication/reminders, great selection process and security measures for privacy are top notch. Highly recommend.
This is the best therapy resource tool…
This is the best therapy resource tool ever! I dont know what to call it but its so helpful convenient easy to use and a complete game changer on having the time to take care of myself and mental health and then hit the ground running to attend to the lives and emotional needs of my family and etc so im very grateful I found this and met my therapist I have now I highly recommend this especially to mom's and introverts.
Better help has been super helpful not…
Better help has been super helpful not just for me, but my family as well. It has shown me to the therapist I like and vibe with as well as therapists who are super knowledgeable and will help with what you need. I would highly recommend it to anyone that is struggling with their mental health or just needs to talk to someone!
BetterHelp has been a truly positive…
BetterHelp has been a truly positive experience for me. The platform makes it easy to connect with a licensed therapist from the comfort of home, which removes so many barriers to getting support. Scheduling is flexible, communication is simple, and I appreciate having the option for messaging, phone, or video sessions. My therapist has been supportive, professional, and genuinely helpful in guiding me through challenges. I’m grateful for a service that makes mental health care more accessible and convenient. I would definitely recommend BetterHelp to anyone looking for an easy and supportive way to start therapy.
I havent had this positive of an outlook on things in a long time...…
i am only at the beginning of this journey with betterhelp, but so far i really like it and havent had this positive of an outlook on life in a really long time. Its very convienient and easy to use the online tools. I like the communication options and there were so many therapists to choose from...but I think I got the best one....for me..
The team and therapist have truly…
The team and therapist have truly impacted my life and met my expectations of a caring company. I was concerned to work with a therapist and they have made this experience effortless.
Very unhelpful
Unhelpful.
Difficult to schedule appointments, and one session was cancelled at late notice. (I would have been charged £15)
Slow response when messaging therapist.
I had two sessions in my first month so I cancelled the subscription. £108 per session! Thank goodness I got a discounted intro rate.
I’ll find a proper therapist.

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Gave me hope then dashed it in seconds
Not a great start. I filled out all the questions after getting a code from PTSD support charity for a months free therapy. Im on low income too so cant afford it. I opened up answered all the questions an was feeling particularly hopeful at the end when it said I would be matched with a therapist but that they need my payment card details for confirming and that after a month this would be charged but when you try putting your card details in and submitting match with therapist it says "card payment declined")so they had actually attempted payment. Not good when you cant afford it. 😕 And I triple checked to make sure it was showing a months free therapy and it does. It even says we only need the details to ensure you are a serious customer but then keeps attempting payment. Made me more depressed if anything as it gave me hope then dashed it within seconds... UPDATE TO RESPONCE: I understand you need a payment method to attach to the account i completely understand but why then is it attempting payment???

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The therapist was down to earth
The therapist was down to earth, but very knowledgeable and very understanding. She was also very caring & kind and allowed me to tell my story while she listened then made suggestions, but also let me make my own decisions. Very happy with my therapist, Rebecca. Would highly recommend her and better Help.
I have been talking about going to therapy for years!!!
I have been talking about going to therapy for years!!! But it is hard to find the right therapist in my community that I feel a connection with and is affordable and convenient. BetterHelp quickly helped me connect with the best therapist and is incredibly affordable. I feel thankful and relieved to have found them!
Quick, affordable access to quality care
I spent weeks trying to find a good therapist who took my insurance in my hometown. I got frustrated, tried BetterHelp, and met with a great and affordable therapist the very next day! My insurance got worked out automagically, and I was able to focus on getting the help I needed instead of paperwork.
Highly recommended.
Therapist matching is more important…
Therapist matching is more important than one would think when starting therapy. Being able to switch therapists when needed and the platform in general just bring user friendly and very few connectivity issues (usually on my end the few times they have happened). I cannot recommend therapy enough and BetterHelp is a fantastic place to start your mental health journey.
Wasnt sure what was next after 2 family deaths close together
After the death of my brother and then my father just 6 weeks later, I knew I was going to need some help processing all that I had gone through. I was not in my home city and needed an online connection. WIth BetterHelp, I was matched with a therapist . We are still working together and i am very pleased with the support I am getting. I also have the option to participate in group sharing as well. Both have been extreemly helpful as I integrate this new season of life. I highly reccommend them if you are looking for some support.
Better help is the better choice.
I first tried better help as a more affordable alternative to perhaps get some help.
But in reality is is a much better way to get help. It is about 1/4 the cost of my prior counseling. Doesn't require travel time . So it takes very little out of your day.My councelor answers emails in between sessions and there is also group sessions and lectures you can attend if you wish!
The flexibility in scheduling
The flexibility in scheduling, the matching of therapist, and most importantly the cost. BetterHelp has given me hope when I thought my world was coming to an end. The financial aspect of therapy can be and is a deterrent for many people. I’m so thankful that I came across BetterHelp!
Une belle anarque
J'avais pris rendez-vous pour ce matin 11h45 en rendez-vous téléphonique avec une thérapeute désignée comme prévu 11h35 je me connecte sur le site comme indiqué puis j'envoie un message à la thérapeute en lui disant que je suis prête à commencer la séance, les minutes passent aucune nouvelle je renvoie donc un message en lui demandant ce que je dois faire , aucune réponse je lui dis ensuite que je suis en train de paniquer ce qui était le cas aucune réponse j'ai harcelé de message pour demander ce que je devais faire et si elle pouvait au moins me répondre aucune réponse j'ai attendu comme ça pendant 40 minutes sans rien, ni message ni appel rien du tout voilà comment bien se faire anarquer 50 € , merci à betterhelp de m'avoir fait perdu mon temps et mon argent je vais déjà assez mal comme ça.

Svar fra BetterHelp
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







