BetterHelp Anmeldelser 9 386

TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Overall, I am very happy with the services provided by betterhelp.com. I probably never would have followed through with seeking therapy without having the option of doing it online. I really like th... Vis mer

Vurdert til 5 av 5 stjerner

Ex-Patriot Looking for "Local" therapy. I am an American living in Mexico and wanted to compliment my work in a 12 step program. But since English is my first language, I wanted to find therapy in... Vis mer

Vurdert til 1 av 5 stjerner

Ich war fast ein Jahr lang bei Betterhelp in Therapie und das Billing ist wirklich eine Frechheit. Ich habe mehrfach versucht eine Lösung dafür zu finden, dass die Urlaubsabwesenheiten von sowohl mir... Vis mer

Vurdert til 5 av 5 stjerner

I’ve been in therapy with BetterHelp for about 4 months and have had wonderful experiences with my therapist. She was the first person recommended to me because I asked for a female with a Christian... Vis mer

Informasjon om virksomheten

  1. Psykoterapeut
  2. Samlivsterapeut
  3. Mentalhelsetjenester
  4. Psykolog

Opplysningene stammer fra ulike eksterne kilder

BetterHelp is the world's largest counseling service and is 100% online. Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want. Learn more at www.betterhelp.com.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

9k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I was hesitant to start

I was hesitant to start, stigma; young straight male in a disenfranchised world struggling with life changes. I took the leap and signed up and have only been mad with myself that I didn’t do it sooner. It’s been amazing, literally lifechaning. It paired me perfectly with my therapist and it’s given me so many tools to better handle life. Thank you BetterHelp!

17. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They are a VERY aggressive market team…

They are a VERY aggressive marketing team under they guise of therapy, once they have your info they very aggressively start charging your account. You cannot get in touch with them and they will not cooperate with clients in any way. They need to STOP taking advantage of people that are asking for help....

15. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

therapist: amazing! betterhelp app: awful!

my therapist is honestly god sent. i can’t thank nixalys vegas enough for everything she’s provided me with in such a short amount of time (educational tools, support, guidance), all of it. i was honestly starting to give up on therapy because of multiple bad experiences in the past, and i’m really glad i didn’t. but if i’m being completely honest, the betterhelp platform/app absolutely sucks. there’s always some kind of issue with it. it’s ridiculous that it’s something i have to deal with so often while paying weekly just to access an app that barely works. it’s beyond frustrating. if it wasn’t for my therapist, i wouldn’t still be using betterhelp. my last two therapists on here were honestly below mediocre, and if things hadn’t worked out with nixalys that would’ve been it for me and betterhelp.

14. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

great therapists to choose from

Betterhelp is easy to use. They have great therapists if you take the time to scroll through and read their bios and choose one who has expertise in your issue. I have referred 3 people to Betterhelp who have also had great experiences.

14. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience

I’ve been hesitant to start therapy. But BetterHelp made it possible and not as stressful as I thought it would be. I like the convenience of options: txt, phone call or video call. I like the app, how easy it makes scheduling, seeing progress, and above all- privacy. Thank you for the founders for giving access to people in need such as myself. I still have a long journey to go and BetterHelp is right there for me.

13. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolut unseriös

Absolut unseriös, das einzige was sie gut machen ist Werbung 😡 Finger weg

13. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BetterHelp

We are sorry you feel this way and would love to hear more about your experience to see if there's anything we can do to help. I've requested the email address linked to any account you may have with us (you'll see this request through Trustpilot) so that we can reach out to you directly.

Vurdert til 5 av 5 stjerner

My experience with BetterHelp has been…

My experience with BetterHelp has been very positive. Since last summer, therapy has helped me navigate some very challenging situations in my life, especially as a parent. Having a consistent space to reflect, process difficult moments, and receive thoughtful guidance has made a real difference for me and my family.

What I appreciate most is the ability to talk through real-life situations and receive practical tools and perspective without judgment. The support has helped me stay grounded, think more clearly in stressful situations, and approach challenges with more patience and intention.

I’m grateful for the support I’ve received and would recommend BetterHelp to anyone looking for accessible and meaningful mental health support.

13. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I loved using BetterHelp

I loved using BetterHelp. It found me a counsellor within a day and it was a great match, as the app itself will find a person for you based on your problems. You get worksheets to work off and I personally think they are very uselful. The pay structure is fairly simple too. I strongly recommend BetterHelp as it has helped me through my problems and I’ve had a great experience

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

In depth educational content

I love that they have videos and articles on the app. The videos explain so much about issues I have been struggling with so long internally. It helps having educational materials and also journal ideas to help those like me who love writing my feelings.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Charged me $260 without permission

Went because I need to talk to someone asap. They make you sign up before you can access the platform. There was a $65 a month option, I agree to that and paid. Then I see that it will take days just to get a therapist, okay, sucks for me, but fair. Then I look at my phone and I was charge $260 instead of $65. Suppppper great for my mental health, thank you for infinitely making the problem worse. Oh and if you call they just open a case, so no, they haven't refunded or even agreed to refund me.

11. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BetterHelp

Apologies for any confusion surrounding the membership offer! We have a $65/week plan (billed every 4 weeks), meaning you pay $260 upfront for 4 weeks of service. We can certainly see how this would be jarring if you had thought the charge would be $65 for the month.

Our phone service creates a ticket with our Member Success team who will reply to you via email, based on the address you provided on the call. That said, I've also requested the email address linked to your account here through Trustpilot so that our management team can reach out to you directly (in case this has not already been resolved by our team).

Vurdert til 5 av 5 stjerner

Therapy From Home On Your Time Your Way!

It’s an absolute pleasure to be able to have therapy from my own home and be able to see a full schedule of my therapist and pick what works for me. So many feel a certain way about the way we may be seen walking into a mental health building and never end up getting help. Thank you so very much!

11. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

BetterHelp is an amazing app and…

BetterHelp is an amazing app and program available online. My therapist sessions have been extremely valuable and my life is showing the results of it with my dreams coming true and better relationships, health and choices. The app makes it so easy to find and schedulethe right therapist and communicate through the chat function. There are also group sessions that I occasionally use that are super helpful when I need an extra boost of connection or ideas. You have to find the right therapist and so it may take one or two tries, but the app makes it really easy. I highly recommend better help because it is a quality program and a very easy to use app

11. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

'Blind date' therapy!

I felt I needed urgent therapy so signed up for this place on the vague hope that I might find someone suitable! They claim that most people's mental health improves after 3 months of their weekly therapy! But there are no profiles of potential therapists to view unless you sign up for a subscription. I signed up on faith but was seriously disappointed with the ones I got linked to. All credit to them, however, as they were understanding about refund claim, and paid it quickly. Otherwise would have been one star!

5. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BetterHelp

We're sorry to hear you had issues finding a therapist that could meet your needs, Michael! We have a team of matching specialists that can typically find a therapist who has the proper specialties to handle most client cases.

It sounds like our team was already able to help you with a refund, but if you ever change your mind, we would be happy to have our specialists work with you at that time to make sure we find you the right match.

Thank you,
BetterHelp Team

Vurdert til 5 av 5 stjerner

Therapy is accessible

I’ve had a very positive experience using BetterHelp. The platform is easy to use and made it simple to connect with a therapist who truly listens and provides helpful guidance. Being able to schedule sessions and communicate through the app has made therapy much more accessible and flexible with my schedule.

10. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

BetterHelp was able to connect me with the right therapist

BetterHelp was able to connect me with a well-matched therapist when previous providers failed to do so. Having the ability to schedule up to 3 weeks out is incredibly convenient along with the choice of video or phone sessions. I experienced BetterHelp taking additional care in selecting the right therapist and they do not start charging for their service until they do so. I also appreciate that they offer various discounts and financial aid as I take advantage of their student discount. I highly recommend trying BetterHelp to anyone looking to receive mental health support.

28. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

BetterHelp is an absolute life saver

BetterHelp is an absolute life saver, immediate connection with my therapist who is the most knowledgeable and empathetic person I came across on my mental health journey; no judgement just pure compassion to help. I can 100% recommend, you will get the help and learn the techniques to get your life back together.

7. mars 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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