Just joined The Hive in Ely what a lovely facility this is ! Swimming pool and changing rooms always nice and clean, decent showers that actually work , friendly staff, and good value for an off peak... Vis mer
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Beliggenhet
Bytt filial15 Ely Leisure Village, Downham Road, CB6 2SH Ely, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The website is terrible and very muddled, especially navigating bookings. The staff at the Hive are kind and helpful. However, I think that when a person is first joining a class it would be hel... Vis mer
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The "Hive" gym in Ely is a fantastic place! The staff are all very friendly & professional & the facilities are fantastic! I have also been to lots of the fitness classes which are very enjoyable & fu... Vis mer
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Hi I'm glad I joined - the staff are very recieving and other members polite. The one thing I would say - and that's why I didn't give full stars - is the way the showers work - I understand regarding... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktopplysninger
15 Ely Leisure Village, Downham Road, CB6 2SH, Ely, Storbritannia
4,1
Bra
67 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Better - The Hive Leisure Centre
Hi
Thank you for your review.
We are very pleased to see you are making the most of our App and thank you for leaving some kind words for our staff.
It is greatly appreciated.
Regards
Amir
Great facilities and brilliant people.
3. oktober 2023
Svar fra Better - The Hive Leisure Centre
Hi Paul
Thank you for taking the time to leave a review.
We are very proud to see such an impactful review
It is great to see you are enjoying our Centre and meeting our amazing staff and fellow members.
Regards
Amir
Great experience so far
Great experience so far, was easy to join online and choose what sort of membership I needed. I’ve done a fitness class and swimming and both have been great. Classes seem to get booked up quickly but there’s a wait list, that seems effective. The app is ok, but a little confusing at times. Staff at the Center are helpful.
25. juli 2023
Svar fra Better - The Hive Leisure Centre
Good Afternoon Kiwi73,
Thank you for your review.
We are happy to hear that you are enjoying The Hive Leisure Centre and the joining process was simple and easy for you to be able to opt for the correct membership for your needs. We hope you continue to enjoy this facility and great staff and activities they have on offer. The bookings for Fitness Classes are 10pm at night so you are able to book for the 7th day but you are able to see all other days straight away. This will allow you to book activities ahead of time to ensure you get a slot. You are also required to cancel the booking at least 4 hours before the start time of the activity so you do not receive a penalty charge. I will pass on you lovely feedback for their attention of the centre.
Hope this helps.
Kind regards,
Charmaine
From application to induction was made easy.…
From application to induction was made very easy. Within one day of induction I received my first 4 week training program based on my assessment at the induction.
The Gym itself seems to be using very modern equipment ( though I am no expert) and everything seems to work.
16. juli 2023
Svar fra Better - The Hive Leisure Centre
Good Afternoon David,
Thank you for taking the time to write us a lovely review.
We pride ourselves on our excellent customer service so we are delighted to hear that you are enjoying The Hive leisure centre and the equipment they have to offer in their Gymnasium. We hope you can continue to enjoy this centre in the future. We appreciate you taking this time to provide this feedback and we will pass this onto the centre on your behalf.
Kind regards,
Charmaine
Great facilities and staff!
21. juni 2023
Svar fra Better - The Hive Leisure Centre
Hi Steven,
Thank you for your review.
We are happy to hear you are enjoying the staff and facilities at The Hive.
We will pass your comments onto the centre.
Warm Regards
Hazal
Svar fra Better - The Hive Leisure Centre
Good Afternoon Terry,
Thank you for your recent email.
We are happy to hear that you are enjoying The Hive leisure centre and the staff are friendly and welcoming. We hope you can continue to enjoy this facility going forward. We will ensure to pass your feedback onto the centre.
Kind regards,
Charmaine
Friendly staff who smile and say hello.
27. juni 2023
Svar fra Better - The Hive Leisure Centre
Good Afternoon Stuart,
Thank you for your positive review.
We are happy to hear that the staff are warm and welcoming when you attend The Hive leisure centre. We hope that our staff reflect the same welcoming feel at all our Better operated facilities to make all customers feel welcome. We appreciate your lovely feedback.
Have a lovely weekend.
Kind regards,
Charmaine
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.