Better - Leytonstone Leisure Centre Anmeldelser 

77
TrustScore 4 av 5

4,0

Beliggenhet

Bytt filial

Cathall Road, E11 4LA Leytonstone, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We been using this leisure centre for few years now for different activities and it's always a good experience for adults and children. Stuff is friendly and helpful and the place is looked after. Hav... Vis mer

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Vurdert til 4 av 5 stjerner

Great to have a pool locally and gym facilities and sauna. The staff are all very lovely and helpful. Unfortunately the swimming showers are always quite stinky and get a lot of bugs especially in sum... Vis mer

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Vurdert til 4 av 5 stjerner

Friendly staff. However below areas that can be improved, water dispenser in gym does not work . Toilets can be monitored more frequently

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Vurdert til 4 av 5 stjerner

Staff i came across were excellent and friendly, particularly the lady in reception. The facility looked reasonably clean. The only issue I had along with other users were the water from showers are... Vis mer

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Informasjon om virksomheten

  1. Fritidssenter
  2. Helseklubb
  3. Treningsstudio
  4. Innendørs svømmebasseng
  5. Bibliotek
  6. Utendørs svømmebasseng

Skrevet av virksomheten

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Kontaktopplysninger

  • Cathall Road, E11 4LA, Leytonstone, Storbritannia

4,0

Bra

TrustScore 4 av 5

77 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(77)

5 344 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

I think the trainers are great

I think the trainers are great, helpful and professional - the only thing missing is rebounding classes at Leytonstone. I miss them :-(

10. februar 2026
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Svar fra Better - Leytonstone Leisure Centre

Hello Paula,

Thank you for your comments and feedback.

We are delighted to know that you had a great experience at the Leytonstone Leisure Centre, and that you found the trainers to very helpful and professional.  

Kind regards

Vurdert til 4 av 5 stjerner

Staff members friendly

Staff members friendly, cooperative and informative. Equipment just fine

10. januar 2026
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Svar fra Better - Leytonstone Leisure Centre

Hi David,

Thanks for your review.

We are so pleased to hear that the staff at Leytonstone Leisure Centre have been so friendly and informative!

Warm Regards

Hazal

Vurdert til 2 av 5 stjerner

Hygiene and maintenance a lot to be desired for

Hygiene and maintenance a lot to be desired for. Shower has not been fixed for 2 months or longer in the swimming changing rooms. The centre has been notified on many occasions yet still no repair. Staff are brill but maintenance is awful and this is similar at Leyton Leisure Centre also.

19. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Better - Leytonstone Leisure Centre

Thank you for sharing your experience with us, Hassan,

your feedback is much appreciated as will help us to get better.

Kind Regards

Vurdert til 5 av 5 stjerner

Member of staff at the reception…

Member of staff at the reception Julinda I believe that's how u spell.her name

She helped set my account via the app and was very helpful.

When I went to the gym on my first day she welcomed me and and sured me if I need assistance staff are available to assist

13. november 2025
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Svar fra Better - Leytonstone Leisure Centre

Hello Taimoor,

Thank you very much for your comments and feedback.

Kind Regards

Vurdert til 3 av 5 stjerner

Yeah they are ok

Yeah they are ok.
Just that the staff at time seem to be sleeping in the desk. They shut early on weekends. They have a couple of broken machine that is still waiting to be fixed yet this cause day on exercise as less machine is up and running in order.

22. august 2025
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Svar fra Better - Leytonstone Leisure Centre

Hello J Louise,

Thank you for your comment.

Kind Regards.

Vurdert til 5 av 5 stjerner

Swimming lesson

My experience with swimming coaches was great. They were very friendly and professional. They made me overcome my anxiety and fears of the swimming pool. The coach was very dedicated to her role, to the point that she got into the pool with the learners, which helped build confidence and courage among beginners and inexperienced swimmers.

28. oktober 2025
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Svar fra Better - Leytonstone Leisure Centre

Hi,

Thank you so much for sharing your experience!

We’re delighted to hear that our swimming instructors were able to support you in building your confidence in the pool. 

It’s wonderful to know that we've made such a a positive difference for you and other learners so soon.

We’ll be sure to pass on your kind words to the Centre Team!

Warm Regards,

Kaisha

Vurdert til 5 av 5 stjerner

I really like it.

I really like it. I'm glad I started using this pool.

28. oktober 2025
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Svar fra Better - Leytonstone Leisure Centre

Hi Oksana

Thank you for your review. 

It is great to see that you enjoy using the swimming pool at Leytonstone Leisure Centre, and we hope you utilise all the other facilities available!

Thank you for choosing Better. 

Kind Regards

Amir

Vurdert til 5 av 5 stjerner

Super staff!

7. oktober 2025
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Svar fra Better - Leytonstone Leisure Centre

Hi Lucia

Thank you for your review. 

It is great to see the staff at Leytonstone Leisure Centre providing a superb service, and we ill pass your feedback on!

Kind Regards

Amir

Vurdert til 5 av 5 stjerner

Great place to get fit but also…

Great place to get fit but also sociable too.
Fabulous team all very friendly and really helpful. Amenities clean and checked regularly. Overall very happy member.

24. september 2025
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Svar fra Better - Leytonstone Leisure Centre

Hello Amanda,

Thank you very much for your comments and feedback.

Kind Regards.

Vurdert til 1 av 5 stjerner

The cost of suspended membership to Better facilities will cost you some £20 a month!

Having taken my joining fee from my bank account and provided documentary evidence of my eligibility for the category of discounted membership (over 60 years of age) to an employee at the centre, I was informed in a blizzard of emails that I had "great news" that my membership had been processed, closely followed by another which announced that my membership has been suspended for lack of proof of eligibility! It is now the 23rd September and my monthly membership fee is available (theoretically) for only one week...except, as I understand it, my membership remains inexplicably 'suspended'

30. august 2025
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Svar fra Better - Leytonstone Leisure Centre

Hello Phillip,

Thank you for your feedback.

We appreciate you providing us with this valuable feedback as this helps us improve.

We apologise that you have not had a positive experience with us and hope we can get better.

We have forwarded your comments to the centre and have asked that they investigate the issues you have raised.

Also i can see that you have spoken to our customer service team to rectify your membership. It is now active.

Kind regards

Vurdert til 5 av 5 stjerner

The swimming teacher made the lesson so…

The swimming teacher made the lesson so much fun that Riyad can't wait for his next one.

17. september 2025
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Svar fra Better - Leytonstone Leisure Centre

Hi 

Thank you for your review. 

It is great to see Riyad enjoyed his first lesson, and we are excited to be part of his swimming lessons!

We hope Riyad gains the skills and confidence he desires.

Kind Regards

Amir

Vurdert til 4 av 5 stjerner

Very helpful staff

Very helpful staff. Need more aerobics classes though only one for the week which gets booked up quickly. Instructors need head microphone as difficult to hear them above music if you're at the back.

15. september 2025
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Svar fra Better - Leytonstone Leisure Centre

Hi Donna

Thank you for your review.

We are delighted to hear that the staff at Leytonstone Leisure Centre have been able to assist you with your enquiries, and appreciate your feedback regarding the fitness classes.

We shared your feedback with the centre staff and hope this will help improve your experience.

Kind Regards

Amir

Vurdert til 4 av 5 stjerner

swimming times

only women swimming could have different times because i can't use the swimming pool on Tuesday and Thursday,between 19:30 and 22:00 the times that i have available to do swimming.

26. august 2025
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Svar fra Better - Leytonstone Leisure Centre

Hello Sandro,

Thank you for your feedback.

We appreciate you providing us with this valuable feedback as this helps us improve.

We apologise that you have not had a positive experience with us and hope we can get better.

Please be advised that the designated times for women only are scheduled in accordance with other activities taking place in the pool.

We have forwarded your comments/feedback to the centre and have asked that they review the issues you have raised.

Vurdert til 5 av 5 stjerner
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Svar fra Better - Leytonstone Leisure Centre

Hi Sean,



Thank you for your fantastic review!



We are so delighted to hear that you are enjoying our facility in our Leytonstone centre.



We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.



We have also passed on your comments to the centre!



Warm Regards
Aaiasa

Vurdert til 5 av 5 stjerner

Friendly staffs

My son enjoys swimming at Leytonstone leisure centre. Friendly staffs

21. august 2025
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Svar fra Better - Leytonstone Leisure Centre

Hi Muhammad,

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying Leytonstone leisure centre.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the centre!

Warm Regards
Aaiasa

Vurdert til 5 av 5 stjerner

I do group classes the timetable is…

I do group classes the timetable is flexible both morning and evening classes are available.
Some times it’s hard to get a space on the popular classes that can be frustrated.

7. august 2025
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Svar fra Better - Leytonstone Leisure Centre

Hi Hanan,

Thanks for your review.

We are so pleased to hear that you are enjoying Leytonstone Leisure Centre!

Warm Regards

Hazal

Vurdert til 5 av 5 stjerner

Joining was easy

Joining was easy. Think it would have been good to be offered tour of Center

3. august 2025
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Svar fra Better - Leytonstone Leisure Centre

Hello CuMaureen,

Thank you for your fantastic review!

We are so delighted to hear that our Customer Service Team were able to assist you. I am sorry to hear you did not have a tour of the facility. Please feel free to ask the member of staff to give you a tour of the centre.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the agent who assisted you!

Warm Regards
Aaiasa

Vurdert til 5 av 5 stjerner

I liked swimming with my friends and…

I liked swimming with my friends and my swimming teacher nice and helpful

30. juli 2025
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Svar fra Better - Leytonstone Leisure Centre

Hi Taahir,

Thank you so much for sharing your experience! 

We’re thrilled to hear you enjoyed swimming with your friends at the Leytonstone Leisure Centre and that your teacher was nice and helpful. Keep up the great work, and we look forward to seeing you in the pool again soon!

Warm regards,

Charmaine

Vurdert til 3 av 5 stjerner

Dirty studio floors

28. juli 2025
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Svar fra Better - Leytonstone Leisure Centre

Hi Denise,

Thank you for your feedback. 

We’re sorry to hear that the studio floors were not up to your expectations when you attended a class at the Leytonstone Leisure Centre. We take cleanliness very seriously and will address this issue immediately to ensure a better experience for all our guests. Please feel free to reach out if you have any other concerns—we’d love the chance to make things right.

Kind regards,

Charmaine

Vurdert til 5 av 5 stjerner

honestly

honestly, I love this gym. The Gym is quiet and clean. I just love this gym.

3. juli 2025
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Svar fra Better - Leytonstone Leisure Centre

Hello Mohammed.

Thank you very much for your comment.

We are delighted to know that you are enjoying your time at Leytonstone Leisure Centre.

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